Globe vs. Smart Plan

[boybi]

Until now hindi pa din restored mga lines namin. Pano ba magreport sa NTC?

[BratPAQ]

Until now hindi pa din restored mga lines namin. Pano ba magreport sa NTC?

Did you asked the person assigned to the phone to visit telco's physical store? Mabilis lang yan. They will get a new sim and program that sim to the old number that got deactivated, within minutes bibigay na yung bagong sim. Just make sure they have the documents necessary for proof.

[boybi]

Did you asked the person assigned to the phone to visit telco's physical store? Mabilis lang yan. They will get a new sim and program that sim to the old number that got deactivated, within minutes bibigay na yung bagong sim. Just make sure they have the documents necessary for proof.

under Corporate account kami. Walang access ang physical stores sa mga corp accts.

[Little Missy]

So how were you able to change to prepaid? ... How did you get the code? ... On their website, the instruction is to go to their physical store ...

so, what happened?
naputol na ba?
which of them was telling the right way?

I had to fill out a form for MNP (mobile number portability) and send it back with a copy of an ID and a bill. Also had to pay my last bill. My # is officially prepaid effective end of March. Ang iniinquire ko ngayon yung refund nung kalahati ng last na binayaran ko and again walang makasagot sakin.

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[papi smith]

Ung globe postpaid ko, sa globe one lang in-apply, may callback lang ang ayun na, prepaid na sya after a few days. Problem lang is walang notification na prepaid na sya. I had to make a separate inquiry kung nag take effect na nga ba

[12vdc]

^They will de-list the account on your GlobeOne app. Same crap din ang Globe customer service pero atleast may reply sa chat.

[papi smith]

Actually they did not, which is why I had to confirm.

[misseksaherada]

under Corporate account kami. Walang access ang physical stores sa mga corp accts.

Kagagaling ko lang din ng Globe physical store kanina.. Ipapa-terminate ko na din kasi yung postpaid ko sa work, di na need sa bago ko na Project.. Saklap, hindi nga sila makakapag-terminate ng enterprise account.. Meron Account Manager designated pala yung pinagta-trabahuan ko at dun ko pala dapat ipa-process yung termination.. [emoji28]
Sayang oras din..

[boybi]

Kagagaling ko lang din ng Globe physical store kanina.. Ipapa-terminate ko na din kasi yung postpaid ko sa work, di na need sa bago ko na Project.. Saklap, hindi nga sila makakapag-terminate ng enterprise account.. Meron Account Manager designated pala yung pinagta-trabahuan ko at dun ko pala dapat ipa-process yung termination.. [emoji28]
Sayang oras din..

Bakit ba nila punapahirapan mga corporate accounts? Feeling ba nila kapag sinabi corporate e mala Globe and PLDT conglomerates na madaming staff na pwede magasikaso ng mga company phones?

[Ry_Tower]

Bakit ba nila punapahirapan mga corporate accounts? Feeling ba nila kapag sinabi corporate e mala Globe and PLDT conglomerates na madaming staff na pwede magasikaso ng mga company phones?

May punto ka dyan sir. Dapat nga anywhere pwede sila asikasuhin as a show of total support and committment.