Toyota Innova Owners & Discussions [ARCHIVED]

[fireblade]

Update as of 2/24/2010


They will call out starting this week. Collate the information that they have gathered and present to higher management. They promised to update me regarding this. I am still hopeful that we are making a difference here.

[attyallanlatras]

Today is a sad day..

Took our innova for its 5k pms, cost for mineral oil and oil filter change is P3000+. there's no such thing daw na P1600 lang as some have mentioned. now I'm confused who to believe.

But there's more.. What's sad is that our 5k innova had a faulty shock absorber. how can this be possible?!

5kms old, shock absorber = broken. warranty covers this di ba? please enlighten me what I can/should do under this circumstance.

Regarding yung shock absorber mo, I had my innova checked this moring sa casa, and I was told na ang shock absorber ko ay busted and needs replacement...What? My ride's millage (or kilometrage) is till under 15,000...buti na lang sabi ng casa na they will replace it free of charge dahil under warranty and its part of warranty... now my question is IS THE LABOR FREE? Hope so dahil This Saturday pa yung sked ko...But the thing is: Do INNOVA's shock absorbers easily bust???

[Mile2]

labor is free also for shocks replacement, but they would not replace it by pair meaning if only one side is busted then that's the only one they would replace.

since 2005-2006 busted shocks are common problem, and we are now in 2010 and yet we still hear of faulty shocks even on newer models

toyota has turned deaf, blind and mum to all the problems as the years had passed.

[wakin]

labor is free also for shocks replacement, but they would not replace it by pair meaning if only one side is busted then that's the only one they would replace.

since 2005-2006 busted shocks are common problem, and we are now in 2010 and yet we still hear of faulty shocks even on newer models

toyota has turned deaf, blind and mum to all the problems as the years had passed.

they still havent improve the shocks. i too have replaced the right shock due to leak (under warranty). however, i am forced to replaced the left part as the ride is not that good.

[spinxplo]

ganyan din innova ko dati, nasilip ko sa ilalim tumagas ung isang shock ko kaya pinapalitan ko sa casa 4 free kc simabay ko sa 5t change oil, total cost less than 2k 1850 to be exact. ngaun ok naman ung shock kc nakita ko bago ung pinalit kaya lang cguro nag ka problem un kc ung breakin period na overload ko agad kaya bumigay ung rear shock ko.

tanung ko lang po kung ok lang ba ako gumamit ng air freshner sa bagong sasakyan? kc minsan po naisakay ko ung kaibigan ko taga honda sales sya sav nya y daw ako gamit ng cAR freshner e brand new sasakyan ko sav nya nakaka cra daw po ng filter ng aircon un.. totoo po ba un? TIA

[wolfhound]

sorry, what do you mean by tumagas? gusto ko malaman anong signs to know that my shock needs replacement

[ajOT]

they still havent improve the shocks. i too have replaced the right shock due to leak (under warranty). however, i am forced to replaced the left part as the ride is not that good.

how would you notice that the shock absorber has leak(s)?

Is it really usual for an innova to have like a dripping water underneath the car after a longdrive, while the a/c is ON...

please correct me if im wrong I do believe its from the a/c, like an aircon in our house, after you turn it off it will leak some water...

[supercar10]

-SUPERCAR

Sobra naman yan,1800 lang sa mineral oil.
next time before having Pms talk to the Service advisor and ask agad magkano lahat magastos.Pa total mo agad... Tell to them na Oil change lang. Wala ng iba.Para di ka m shock sa bill.. hehehe

hope this will help...

its not so much the bill that i'm shocked, its my 5month old, 5000km innova having a busted shock that i'm disappointed with. seems like i'm not the only one too.

not only are toyota's boring, now they're unreliable too. and trust me, its not by accident, they know, they just ignore, coz we're still buying..

[supercar10]

thanks for your replies guys! appreciate it!

Got my innova back. Warranty covered for new front-left shock.

Paid P3214 for my 5k pms which is the same as 1k pms.

P3214 consists of the ff.

engine oil change - regular lang
oil filter
engine flush - what for?
brake cleaning
fuel treatment - what's this?
engine detail
sand paper - ??

[wolfhound]

Surprisingly, there are already lots of innovas in Cebu. Naparami nang naparami...

How will you know your shock absorber is busted?

[asteu53]

labor is free also for shocks replacement, but they would not replace it by pair meaning if only one side is busted then that's the only one they would replace.

since 2005-2006 busted shocks are common problem, and we are now in 2010 and yet we still hear of faulty shocks even on newer models

toyota has turned deaf, blind and mum to all the problems as the years had passed.

Mga brod, sana isama na rin ni fireblade yung shocks ng innova sa complaint niya sa Toyota Philippines. As you can see maraming may complaint kahit na sa shocks ng new innova models.

[wolfhound]

Mga brod, sana isama na rin ni fireblade yung shocks ng innova sa complaint niya sa Toyota Philippines. As you can see maraming may complaint kahit na sa shocks ng new innova models.

I agree!!!!

[wolfhound]

Mga brod, sana isama na rin ni fireblade yung shocks ng innova sa complaint niya sa Toyota Philippines. As you can see maraming may complaint kahit na sa shocks ng new innova models.

I agree!!!!

[Mile2]

thanks for your replies guys! appreciate it!

Got my innova back. Warranty covered for new front-left shock.

Paid P3214 for my 5k pms which is the same as 1k pms.

P3214 consists of the ff.

engine oil change - regular lang
oil filter
engine flush - what for?
brake cleaning
fuel treatment - what's this?
engine detail
sand paper - ??

The engine flush, fuel treatment, and engine detail sum up to approximately 50% of your total bill. Next PMS, be firm to say to your Service Advisor not to include them. There's no need for these items since your car is fresh and new.

[Mile2]

Surprisingly, there are already lots of innovas in Cebu. Naparami nang naparami...

How will you know your shock absorber is busted?

Visual inspection will do.

On a dry and sunny day, look underneath and check the shocks appearance. If it appears wet, try to touch the surface and check if this is oily. If you find oil on the shocks body then it is busted.

You can easily spot a defective shocks on the rear, but for the front you will need to turn the steering full on one side to peek on the shocks.

One more way to check if your shocks are busted and leaky was to water it down with a garden hose. If the shocks body appears to be repelling water then you have a busted shocks. BTW, this is how I found out that my front shocks are leaky.

[wolfhound]

Visual inspection will do.

On a dry and sunny day, look underneath and check the shocks appearance. If it appears wet, try to touch the surface and check if this is oily. If you find oil on the shocks body then it is busted.

You can easily spot a defective shocks on the rear, but for the front you will need to turn the steering full on one side to peek on the shocks.

One more way to check if your shocks are busted and leaky was to water it down with a garden hose. If the shocks body appears to be repelling water then you have a busted shocks. BTW, this is how I found out that my front shocks are leaky.

I have a noob question. What does shock absorber look like? Why does it leak? Does it have water inside?

[crossedge]

May nakapagtry na ba ng customized matting sa Lederland for Innovas? Sulit ba?

[Mile2]

May nakapagtry na ba ng customized matting sa Lederland for Innovas? Sulit ba?

Wala pa yata, you can see the actual wall-wall matting at their shop. The owner Jerry has Innova always parked in front of the shop.

Yung sa akin, DIY lang using coiled mat (like 3M). Gumawa lang ako ng paper pattern para fit na fit sa floor.

[Mile2]

I have a noob question. What does shock absorber look like? Why does it leak? Does it have water inside?

Sorry no picture for the front.

It will leak hydraulic oil when busted.

[ldfvalencia]

Yung P1,600 ko is mineral oil and oil filter. la pa ako sa 5k pms. Otis ang casa ko, pde ka manuod habang gawa nila. AFAIK Makati and otis lang ata ang ganito.

Same with Toyota Balintawak and Toyota North Edsa, you can watch and check infront of your Innova while they PMS your car.