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  1. Join Date
    Aug 2010
    Posts
    129
    #1781
    salamat po sa inyo

  2. Join Date
    Oct 2010
    Posts
    58
    #1782
    *resident evil - mahina ang westgate talaga sa aftersales! i had to fix my tire problem on my own... mukang mabagal pa sila kumilos kesa sa pagong... dalawa na tayo na pinahirapan nila sir. ewan ko na lang sa iba pang cruze owner jan na sa kanila nagpapaservice. yoko na talaga sa kanila.

  3. Join Date
    Oct 2010
    Posts
    58
    #1783
    from what you guys were saying.... in my opinion, mukang yung chevy westgate lang ang may problema. wala ako nakikitang reklamo coming from other chevy owners that bought their car from other chevy showrooms.. baka nasa mga tao na nila ang problema at wala na sa TCCCI. i myself got my car at westgate, di ko na gusto mga tao sa service bay from my experience with them. naawa na ako sa SA ko kasi sha yung napapahiya sa akin kapag nag f-follow up ako sa problema ng cruze ko. buti na lang may tumulong sakin from outside and ako na mismo nag ayos ng problema ko. hopefully maayos na din ito.

    maiba din ako... i know 1 person na may toyota vios na na-accidente din, mag 2 1/2 mos na din nasa casa yung oto nya at wala pa din daw available na parts...

  4. Join Date
    Nov 2009
    Posts
    50
    #1784
    For those with westgate problems, are you limited to that "Casa" only? My question is are we limited to the casa we bought the car from? What if I want it serviced here in Pasig? Is that possible?

  5. Join Date
    Nov 2002
    Posts
    36
    #1785
    Quote Originally Posted by kglzone View Post
    For those with westgate problems, are you limited to that "Casa" only? My question is are we limited to the casa we bought the car from? What if I want it serviced here in Pasig? Is that possible?
    pwede dapat yan chief, basta pa-update mo lang yung service booklet

  6. Join Date
    Jan 2010
    Posts
    48
    #1786
    If this is limited to a certain branch(eg WestGate) then its best to avoid buying from this branch, let TCCI deal with them.

    Cruze owners, anymore problematic branch or exemplary Chevy branch you can vouch(or complain)? This will be great information to future buyers and for TCCI to reform(replace?) them.
    Last edited by bonskijr; October 27th, 2010 at 10:17 AM. Reason: grammar/correction

  7. Join Date
    Sep 2010
    Posts
    42
    #1787
    Pde ba ung mag cross branch if you want your car repaired?

  8. Join Date
    Oct 2010
    Posts
    622
    #1788
    Quote Originally Posted by kglzone View Post
    For those with westgate problems, are you limited to that "Casa" only? My question is are we limited to the casa we bought the car from? What if I want it serviced here in Pasig? Is that possible?
    I did asked that question before I bought my Cruze and I was told that we can have it serviced at the casa nearest you, all you have to bring is the service booklet.

    But then again, kung saan kayo mas kampante na casa doon na kayo.

  9. Join Date
    Nov 2009
    Posts
    50
    #1789
    I see thanks for the input

  10. Join Date
    Aug 2010
    Posts
    122
    #1790
    Quote Originally Posted by awallit View Post
    This is great topic!

    Let me comment about parts availability. Chevrolet Pasig is the central parts depot for Shaw, Alabang and Laguna. We do share thesame stock to service our customers better but here in Pasig is where the most parts are. It shouldn't be a problem which dealer within our group you order the parts.

    TCCCI stocks of parts for the Cruze - stocks of parts are continuously arriving to improve the fill rate. TCCCI cannot afford to loose on this car in terms of parts availability. This is the flagship model that will determine the reputation of TCCCI as Chevrolet Philippines. I'm putting my bet on this as I see the dedication of the people behind TCCCI aftersales group.
    Amen to that sir Awalit! This is the main reason why i got the Cruze.

  11. Join Date
    Nov 2009
    Posts
    50
    #1791
    Sabi sa labeling thread pwede daw cross branch.

  12. Join Date
    Aug 2010
    Posts
    122
    #1792
    Quote Originally Posted by ghosthunter View Post
    Even Mitsubishi Motors at Pasig (green valley) is giving FREE LABOR on it's PMS.

    Anything else new?
    Bro free PARTS and LABOR binigay sa akin ng Chevy for the first two PMS. Mas malaking halaga yung parts compared sa labor.

  13. Join Date
    Jul 2009
    Posts
    105
    #1793
    Quote Originally Posted by awallit View Post
    I will be honest with you guys. I'm a bit annoyed with the noise coming from the brakes during a reverse. It's not a safety issue but more of an annoyance.

    You also read comments on the air coming from the outside every after some time. It's not a concern for me as I see this as a safety feature for the occupants. It annoys some owners but this is something I cannot compromise due to safety.
    Just thinking out loud lang mga chief.

    If you built a car with brakes that are NOT supposed to emit any noise while doing a reverse, but actually does... then shouldn't that also be categorized as a "DEFECT" of the said car, besides the fact that it may also be safety issue, or not? If your buying a second hand car fine.. but a brand new one?

    On the other hand - If you built a car with brakes that are SUPPOSED to emit noise while doing a reverse, then you can probably categorize that as "ANNOYING".

    With regards to the "air intake issue"... it may indeed be a safety feature, but Chevy's Engineers should have at least added some sort of mechanism that will give the driver the choice to weather or not to keep it open or closed... so they (driver and their passengers) don't have to deal with "unwanted air" coming from the outside of the vehicle. Similar to how we sometimes want to get unwanted air out from inside the vehicle.

    Again just thinking out loud lang mga chief

    Cheers!

  14. Join Date
    Oct 2010
    Posts
    58
    #1794
    i agree with you sir bighead. i think it's the same as to why they have different suspensions of the cruze that they released here in the Philippines and in the USA. please correct me if i'm wrong...

  15. Join Date
    Oct 2002
    Posts
    4,456
    #1795
    Huh? so kung may mabahong kanal sa labas maamoy mo sa loob? What do you mean safety issue? There's always an option to keep vents open or closed. Di ko gets?

  16. Join Date
    Jul 2010
    Posts
    4,390
    #1796
    Quote Originally Posted by Djerms View Post
    Huh? so kung may mabahong kanal sa labas maamoy mo sa loob? What do you mean safety issue? There's always an option to keep vents open or closed. Di ko gets?
    Alam ko me 4 na bintana ang mga kotseng sedan.....

    parang bulaklak, bubukas at sasara... jk.

  17. Join Date
    Jul 2010
    Posts
    4,390
    #1797
    Quote Originally Posted by resident_evil View Post
    They promised to give me feedback before COB tomorrow. Will keep you updated.
    Whats the latest bro RE?

  18. Join Date
    Mar 2007
    Posts
    92
    #1798
    I think it's an isolated "casa" problem. If ever makakapunta kayo sa pasig, dun nyo na lng Pa service andun Pa si Awallit to assist you.. Just my 2cents..

    .

  19. Join Date
    Jul 2010
    Posts
    4,390
    #1799
    Quote Originally Posted by SphinX_21 View Post
    I think it's an isolated "casa" problem. If ever makakapunta kayo sa pasig, dun nyo na lng Pa service andun Pa si Awallit to assist you.. Just my 2cents..

    .
    sa palagay ko nga bro...me problema ang westgate dito...

  20. Join Date
    Jul 2010
    Posts
    4,390
    #1800
    Quote Originally Posted by lc40 View Post
    *resident evil - mahina ang westgate talaga sa aftersales! i had to fix my tire problem on my own... mukang mabagal pa sila kumilos kesa sa pagong... dalawa na tayo na pinahirapan nila sir. ewan ko na lang sa iba pang cruze owner jan na sa kanila nagpapaservice. yoko na talaga sa kanila.
    Patay....

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