Speaking from both sides of the coin...
When I was a kid, I had decent looks. Well... I think I was cute... and life was good. When I grew older, I grew fat. By thirteen I was 200 pounds. Picked on, discriminated against, bullied, etcetera. My genes kicked in, and I got big, fleshy lips (at the time, Filipinos had a thing against ethnic negros, so big lips were a big disadvantage) and a big nose. I was actually able to go to bars that would turn away my older cousins.
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I was depressed, angry and feeling isolated.
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So I went to the gym, dropped fifty pounds and improved myself. I still wasn't classically handsome, but I found more favor with the girls than before, I was in with the popular crowd and my personality changed... improved. Nowadays, I'm back to the 200+ pound range, but that improvement in personality and outlook stayed... I find making friends easier, and I make a better impression on the ladies. Also helps that my face finally looks my age.
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A lot of how you look and how people treat you for that shapes your personality. The Philippines is a cruel, cruel place. People will call you "negro" or "intsik" or "pandak"... sometimes to your face. If you're overweight, they'll be bluntly insulting about it. They'll comment on your looks and make decisions based on them. Of course, if you have a good personality you can make up for that, but if you are never given a chance to develop that personality... well...
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I'll admit, I used to be shallow like that... when I was a kid. As a teenager, growing from an unattractive tween into a decent-looking teen (and if you ask certain girls, like my wife, handsome daw... hahaha... never saw it), I learned how to look beyond looks to see personality. of people. But a lot of people don't. Which is why we have celebrity culture centered around pretty looking but pretty shallow people.
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Life IS harder for unattractive people. It's not something you realize until you've been one.