Open letter to hyundai asia resources inc - accent 1.4 mt 2012 issue

[bratski]

Afaik ang grand Starex at current santa fe subok na sa market natin. Wala pa naman ako na encounter na bumigay dyan sa dalawang sasakyan kong yan. Pero yung accent since relatively new and untested puro sira at parts are failing every now and then. Yung accent ko hindi lang engine knock ang problem. Unti unti narin naglalabasan ibang problema. Pati Aircon compressor ko, central lock and even the f$$kin radio bumigay na. Andun na naman siya sa casa ngayon awaiting parts.
Bwisit na bwisit na nga ako. Yesterday i talked to the service manager and mabait naman kausap. Pinangako niya na by next week tapos lahat ng problema ko. Nagpatulong narin ako dun sa isang may ari ng Hyundai erod to expedite the repairs

[bratski]

Tsaka eto pa, since na mention narin yang bagong santa fe, naku sa mga first owners nyan magdasal kayo na walang masisira dyan. Dahil ang HARI hindi nag iistock ng spare parts. Kaya pag nasira, antay kayo ng ilang buwan at hindi nyo magagamit yung bago nyong ride. Yung kausap ko ngang service manager aminado na pag newly released model or all new wala pa sila ganung pyesa. Lalung lalu na yung ecu. Mga after 3 years pa daw tsaka ma normalize ang supply nila. Kaya dun sa mga excited na bumili ng all new santa fe.... Goodluck nalang

[NighthawkGT]

look like ganyan talaga kakahinatnan niyan.

judging from the situation, hyundai korea is busy manufacturing vehicles and not spare parts, yung parts supply nila is only good for dun sa vehicle assembly lines nila. Since the demand for hyundai vehicles skyrocketed, they only concentrate on new vehicle sales, aftersales support be damned...

[jonybern19]

Siguro sa gas version palpak talaga ang hyundai pero sa diesel ok sila. Palpak na sa gas version tapos dumi pa ng gas natin sa pinas lalo ng nagkandaluko-luko ang makina. Sana puro diesel na lang dalhin ng hyundai sa pinas. Masyadong nalunod ang hyundai sa sales nila at nalimutan na ang after sales kaya laging walang parts to replace ang mga bumabalik na may sirang sasakyan sa kanila. dapat may lemon law sa atin dahil kawawa ang bumibili lalo yong mga first timer at sa mababang price na car ang pinipili nila pero puro sakit ng ulo pala ang kakalabasan. Parang isang magandang babae ang sasakyan (hyundai) na kaakit-akit kapag nakita mo pero pagnakilala mo na at nakasama masama pala ang ugali hahahahahhaa, kaya ang aral dito ay hwag lang titingin sa panglabas na anyo at hayaan na munang kumuha ng feedback before buying it at hwag din tayong mag rely sa isang product nila na pumatok sa publiko na ang ibang product nila ay ok din.

[timo07]

Tsaka eto pa, since na mention narin yang bagong santa fe, naku sa mga first owners nyan magdasal kayo na walang masisira dyan. Dahil ang HARI hindi nag iistock ng spare parts. Kaya pag nasira, antay kayo ng ilang buwan at hindi nyo magagamit yung bago nyong ride. Yung kausap ko ngang service manager aminado na pag newly released model or all new wala pa sila ganung pyesa. Lalung lalu na yung ecu. Mga after 3 years pa daw tsaka ma normalize ang supply nila. Kaya dun sa mga excited na bumili ng all new santa fe.... Goodluck nalang

Tama yung 3 years normalization na sinasabi mo. Yung 2009 Tucson ng sister ko, more than 1 month nila hinintay yung parts ng aircon bago narepair nito lang March.

[bratski]

*jonybern,
Amen bro! Nagpabulag ako sa itsura nyang lintik na accent na yan at nag impulse buying ako. I'm not like that kasi inaantay ko muna ang all new model na magka track record na dito sa Pinas, minimum at least 2 years. By that time may mga feedback na kung ok ba itong model or may mga glitches pa. Magaling din ang Hyundai at sa low cost car nila nangyayari itong problema. Kasi ang usual owners nito would not bother to sue them. Eh kung sa high priced vehicles nila gagawin ito naku their owners would make HARI's life living hell.
May nabalitaan nga ako genesis coupe na judge ata ang may ari, nasira aircon after a few days and palit agad..... Hindi aircon ang pinalitan kungdi buong kotse! Eh sa ating mga normal citizens? Asa pa tayo.

[Mincy Maniego]

i'm so very disappointed sa HARI after reading this thread.

to think i just bought my new Accent 2012 last Dec 2011.

nanghihinayang ako sana nakita ko na tong thread na to before para hnd ko na tinuloy pagbili sa hyundai binan laguna.

and now maybe sooner or later maranasan ko na din itong mga difficulties na mga nababasa ko.

so far okay pa naman performance ng accent ko i'll continue observing and will update you guys soon.

fingers crossed!

[Mincy Maniego]

*jonybern,
Amen bro! Nagpabulag ako sa itsura nyang lintik na accent na yan at nag impulse buying ako. I'm not like that kasi inaantay ko muna ang all new model na magka track record na dito sa Pinas, minimum at least 2 years. By that time may mga feedback na kung ok ba itong model or may mga glitches pa. Magaling din ang Hyundai at sa low cost car nila nangyayari itong problema. Kasi ang usual owners nito would not bother to sue them. Eh kung sa high priced vehicles nila gagawin ito naku their owners would make HARI's life living hell.
May nabalitaan nga ako genesis coupe na judge ata ang may ari, nasira aircon after a few days and palit agad..... Hindi aircon ang pinalitan kungdi buong kotse! Eh sa ating mga normal citizens? Asa pa tayo.

I agree bro, nakakabulag nga ang itsura ng accent na yan, plus low cost car pa.

Napaka unfair nman nun to think na sa status nung may ari ng GC kaya lang nila pinalitan ng bagong unit, how much more pa sa atin na having standard way of living? Same costumers lang nman and owners as well.

[bratski]

I agree bro, nakakabulag nga ang itsura ng accent na yan, plus low cost car pa.

Napaka unfair nman nun to think na sa status nung may ari ng GC kaya lang nila pinalitan ng bagong unit, how much more pa sa atin na having standard way of living? Same costumers lang nman and owners as well.

Actually hindi lang naman sa HARI confined mga ganitong scenario, rampant sa Philippines na basta may sinasabi ka ikaw ang batas. Like they say, its more fun in the Philippines

[bratski]

*pop3corn,
Totoo ba yang balitang yan? Si mfa kabit? Hehe. Tama nga hinala ko.

[dr.a]

HI, FYI hundai e.rod is sister company of union motors paco according to my agent, because my sister-in-law just recently bought accent and windshield broke suddenly. Dont know if Hyundai e.rod has any relation with HARI. Currently, i have long battle with UNION MOTORS. Good luck sa atin!

[pekekek]

*pop3corn,
Totoo ba yang balitang yan? Si mfa kabit? Hehe. Tama nga hinala ko.

http://cocktales.ph/?p=2542

Richard gets more Lee-way January 5,2011

THE biggest open secret in the motoring industry has finally been confirmed.

Elizabeth Lee of Universal Motors issued a statement Monday admitting that the distributors of Chevrolet, Hyundai and Volvo “which are owned by the same family” have left the Lee-led Chamber of Automotive Manufacturers of the Philippines.

What the charming Campi president did not say is that the “same family” refers to her uncle Richard Lee, who parted ways, apparently bitterly, with the rest of the Lees in mid-2010 “to pursue personal interests.”

Those interests, it is now clear, include not only building up three brand distributors that will not only compete with his sibling’s Universal Motors Corp., but also establishing an industry association outside of Campi.

And, to rub salt on the family injury, Richard Lee has been showering an eye-popping package on his new president of Hyundai dealership, Fe Agudo.

Not only did Lee give Agudo a bullet-profit Chevrolet Suburban for her daily drive, Lee also provided Agudo free housing in Dasmariñas Village.

The Agudo house is said to be even bigger than the house that Richard Lee built for his Chinese wife.

-------------------------------------------------

[crazy_boy]

i wonder if Hyundai head office in Korea knows about this matter. seems like HARI doesn't really care about their image.

[bratski]

Tsk tsk tsk, kaya nga dati pa ako naghihinala kung papano nabigyan ng presidency position yan. I guess sa HARI talaga immorality rules. Eh kung ganyan ano pa kaya ma eexpect nating quality service. Malamang puro pandaraya narin ginawa nila sa customers nila.

[CVT]

Tsk tsk tsk, kaya nga dati pa ako naghihinala kung papano nabigyan ng presidency position yan. I guess sa HARI talaga immorality rules. Eh kung ganyan ano pa kaya ma eexpect nating quality service. Malamang puro pandaraya narin ginawa nila sa customers nila.

Corporate image.... :twak:
15.2K:froggy:

[parakitoJDM]

Errata: 11pm Saturday 25.02.2012

I have been using Vpower and Blaze all the way since I got the unit. Had 7 tankfuls to-date.

Q Avenue Customer service had called me today and expressed the following to resolve this matter:

1. They will test drive the unit at NLEX and check for faulty/defects
2. They ordered a new ECU for replacement as agreed by Q Avenue and HARI

My demands:

1. Since they will be using my car to test drive and diagnose for defects in the ECM (Considering that its brand new), i don't think it's fair for the customer. Why? It's brand new. Why would the ECM fail at this point?

2. They are not showing any interest in replacing my unit. (We'll see about that)

3. If I give in and let them change my ECU, what guarantee can i get that it won't bug down on me? Knocking is still evident even when they upgraded the ECM with this so called "Euro 2".

Honestly, i am very patient and understanding person. Not picky or "Maselan" but Hyundai Asia Resources, Inc. and Quezon Avenue are both not willing to replace this defective unit. Even if it's the ECM/ECU is at fault, as a "VALUED CUSTOMER" they should willingly offer this alternative.

TO HYUNDAI ASIA RESOURCES, INC & HYUNDAI QUEZON AVENUE

Replace my unit with a non-defective one and we're all good. Simply it is not acceptable to get my "NEW" Accent repaired for defects.

just a suggestion, can u try using pure gasoline (wag yung E10) fuel?

[NighthawkGT]

the thing is, even if they replace yours with a brand new unit, it will still knock. no use unless you either pick other kinds like elantra or tucson

[mda]

just a suggestion, can u try using pure gasoline (wag yung E10) fuel?

The question is - why bother?

Using premium fuel (yung walang halong ethanol) defeats the purpose of buying a car na dapat matipid sa gas.

Plus the fact that the Elantra, Tucson, and Sonata will run fine on the lowest grade fuel does not help the accent's case.

[gearhead000]

http://cocktales.ph/?p=2542

Richard gets more Lee-way January 5,2011

THE biggest open secret in the motoring industry has finally been confirmed.
.
Those interests, it is now clear, include not only building up three brand distributors that will not only compete with his sibling’s Universal Motors Corp., but also establishing an industry association outside of Campi.

And, to rub salt on the family injury, Richard Lee has been showering an eye-popping package on his new president of Hyundai dealership, Fe Agudo.

Not only did Lee give Agudo a bullet-profit Chevrolet Suburban for her daily drive, Lee also provided Agudo free housing in Dasmariñas Village.

The Agudo house is said to be even bigger than the house that Richard Lee built for his Chinese wife.

-------------------------------------------------

Entrepreneur Of The Year/Profile -Maria Fe P. Agudo

pwede, pwede.

[bratski]

Entrepreneur Of The Year/Profile -Maria Fe P. Agudo

pwede, pwede.

Malamang mas may asim ito kaysa sa asawa ni Ricard lee hahaahaha.
Natawa ako dun sa FMOB concept dyan sa article, kaso lang mali yung description ng acronym, ang dapat eto:
F- first to offer customer with a defective vehicle and parts waiting for a couple of months
M- most incompetent mechanics and service advisors
O- only in the Philippines
B- best at tricking the customers on its 5 year warranty, with ridiculous pms costs and hidden charges to recoup on its warranty.