BEWARE: HYUNDAI's USELESS 5-YEAR warranty!! [MERGED]

[Starex_Gold]

Well uulitin ko nasa takot lang yan.

Kayo takot sa kanila o sila takot sa inyo.

[rag3ph]

Totally agree. We have a starex 2009 model and less than 1 year later the vehicle caught fire while at star tollway. The warranty claim was denied due to late Pms. What is the relatiionship between a delayed Pms and vehicle catching fire? Sued them and they eventually settled.

[dct]

Totally agree. We have a starex 2009 model and less than 1 year later the vehicle caught fire while at star tollway. The warranty claim was denied due to late Pms. What is the relatiionship between a delayed Pms and vehicle catching fire? Sued them and they eventually settled.

what do you mean settled sir? change the whole unit?

[mang_kanor]

about warranties sa hyundaI meron sila separate booklets isang service passbook isang warranty booklet 1st 3 years ng claim ng warranty replacement of said defect parts which is not considered na wear and tear like tire rod rack end stablink rack and pinion and yun remaining 2 years are called extended warranty which is mga repairkit na lang ang gagamitin para maayos ang defected parts and kumuha kayo ng 2nd opinon sa ibang dealer pag claim ng warranty yun ang the best move you have options and centralized naman ang hyundai kung sa isa na deny ka try mo sa iba ( fyi ) and mag kaiba din ang egr (exhaust gas recirculation) sa turbo actuator egr nalilinisan yan and sa actuator alam ko pde claim yan pag magaling ang sa warranty s.a. Kaya ka idepensa nyan sa technical ng hari para di ma deny sa claiming ng warranty.

[dfopiso]

Ang perception konga sa mga sasakyan na mas madalas ang required maintenance ay yung mahihina o prone to breakdown kaya kailangan mas dalasan ang preventive maintenance service o PMS. Sa dating project namin may mga brand kami ng 170Ton trucks na mas madalas ang PMS compared sa ibang brand of the same capacity and age.

Hindi lang siguro dahil sa gustong magkapera ng HARI but could also be na ayaw nilang lumabas lahat ang sira in 5 years that could damage the long time reliability of their product.

Kaya ako I always follow the 3months PMS of HARI just to be sure, kahit masakit sa bulsa. Tutal pamilya ko naman ang gumagamit.

:2thumbsup: pampalubag loob ito

^^^ Metro Manila driving conditions can be classified as extreme driving condition for most vehicle brands. Lots of unpaved roads, dusty, heavy traffic, fllood, etc.

si HARI believes on this. other car brands naman yata every 6 months

[dfopiso]

Maybe you should factor in the climate and the type of fuel used in the Philippines.
And the market the new engines were primarily designed for.
PMS interval is longer in European and North American countries because the motoring environment (and cleanness of fuel) are not as harsh as our metro cities.

pwede ring reason ito

[ZENMasterTYL]

pwede ring reason ito

:2thumbsup: pampalubag loob

[reactor]

Totally agree. We have a starex 2009 model and less than 1 year later the vehicle caught fire while at star tollway. The warranty claim was denied due to late Pms. What is the relatiionship between a delayed Pms and vehicle catching fire? Sued them and they eventually settled.

sabi nga ni bro SG takutan lang yan :-) ...kasi totoo naman ano ang kinalaman ng PMS sa pagkasunog ng car nyo? Kung kaya kasi nila iliko sa gusto nila usapan ipipilit nila ang sabi ni HARI...in my case yun tucs ko so far wala naman ako naririnig sa SA ng hyundai LP kahit inabot ng 5 mos before ko ma reach 5k panay pa din naman stamp sa service passport ko hehehe

[dfopiso]

^ nakalagay yung date ng PMS

magandang test case yan pag mag claim ng warranty. anyone with experience na claiming for engine warranty?

[Starex_Gold]

sabi nga ni bro SG takutan lang yan :-) ...kasi totoo naman ano ang kinalaman ng PMS sa pagkasunog ng car nyo? Kung kaya kasi nila iliko sa gusto nila usapan ipipilit nila ang sabi ni HARI...in my case yun tucs ko so far wala naman ako naririnig sa SA ng hyundai LP kahit inabot ng 5 mos before ko ma reach 5k panay pa din naman stamp sa service passport ko hehehe

Kaya kasundo natin ang Hyundai LP diba bro reactor

[reactor]

Kaya kasundo natin ang Hyundai LP diba bro reactor

hahaha sinabi mo pa kilalang kilala ka pa din in jordan at pag sa kanila ka nagpapa PMS eh wala marami tanong pag nag warranty claim pero young shock mount pa Lang naman ang pinalitan ko sa tucs naisama naman ni jordan sa warranty

[Troy Inovero]

Ang alam lang ata ng Hyundai magbenta. After magbenta wala ng pakielam sa mga bumili sakanila. Mas mura nga ang mga unit nila e kaso di naman matibay, in the end sasakit lang din ulo mo at gagastos ka pa. Napakadami ko ng nabasang topic about sa bad aftersales ng Hyundai, isa na to. STOLEN DIESEL FUEL WITH MY 25,000PMS AT HYUNDAI E. RODRIGUEZ SERVICE DEPARTMENT
Eto pa. Hyundia Shaw Very Bad Experience -

[reactor]

masyado safe ang HARI sa warranty kaya may 2 booklet issued kasi magkaiba ang warranty ng first 3yrs at yung extended na 2yrs. For common customer the 5yrs warranty is very attractive BUT after you purchase the unit dun mo malalaman at makikita na magkaiba pala yun warranty. my experience with my other cars warranty is bumper to bumper. Akala ko same Lang mga dealers aka ng bumili ako ng Hyundai na amaze ako sa 5yrs warranty without examining the condition kasi even the dealer confirmed its a worry free 5yrs coverage pero ng ma release na yung unit at basahin ko yung magkaibang warranty booklet ...natawa na lang ako at nag wish na sana OK ang unit ko :-)

[dfopiso]

^ sa extended warranty booklet, para ngang coordinator lang si HARI kasi yung insurer (Premier ba? tignan ko mamaya) talaga nakataya

[pop3corn]

Wag na kayo bumili ng Hyundai pag ganyan ang patakaran, kami kse we bought 3 Hyundais noon 05 to 07. Hindi naman sila namemwersa ng ganyan, minsan nga 8 months di ko napa service pero 3k LNG naman natakbo, di naman nila void ang warranty. VIP pa kse kami kse one of the pioneer buyers kami dyan

Pero ngaun pansin ko nga mukang pera na yan Casa last time pa-service ako. Kaya not interested anymore to buy a 3rd gen Sta Fe.

and also, if you want living proof of durability ng Hyundai, ako na yun. Yun SF ko lagi may palpak sa electronics, madali ang turnover ng busted bulbs, madali maubos ang baterya (yun 2 year rated na battery, one and a half year Lang sakin considering 36Tkm palang natakbo ng SF ko for 6 years, pero naka-apat na baterya na ako. Tapos ngaun, pumapalpak naman ang mga actuators ko, yun sa right passenger napa-warranty ko, pero ngaun yun likod naman, even yun sa fuel bin, palpak.

yun CRv ko na 13 years di naman ganyan, last year nga Lang ako nag palio ng interior bulbs eh.

Medyo pag-isipan nyo din ngaun, kung invest kayo sa Hyundai mahal na din sya ngaun at par with japs. Dati kase katwiran namin mura naman kase introductory so ok Lang.

Para sa kin iba pa din Jap Cars talaga. The Korean hype is over for me or for us. basta para sa kin Korean cars are good backup cars pang relyebo.. Pero Kung Isa Lang Tsikot mo, better get the durable Jap.

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[Turbocharger]

Wag na kayo bumili ng Hyundai pag ganyan ang patakaran, kami kse we bought 3 Hyundais noon 05 to 07. Hindi naman sila namemwersa ng ganyan, minsan nga 8 months di ko napa service pero 3k LNG naman natakbo, di naman nila void ang warranty. VIP pa kse kami kse one of the pioneer buyers kami dyan

Pero ngaun pansin ko nga mukang pera na yan Casa last time pa-service ako. Kaya not interested anymore to buy a 3rd gen Sta Fe.

and also, if you want living proof of durability ng Hyundai, ako na yun. Yun SF ko lagi may palpak sa electronics, madali ang turnover ng busted bulbs, madali maubos ang baterya (yun 2 year rated na battery, one and a half year Lang sakin considering 36Tkm palang natakbo ng SF ko for 6 years, pero naka-apat na baterya na ako. Tapos ngaun, pumapalpak naman ang mga actuators ko, yun sa right passenger napa-warranty ko, pero ngaun yun likod naman, even yun sa fuel bin, palpak.

yun CRv ko na 13 years di naman ganyan, last year nga Lang ako nag palio ng interior bulbs eh.

Medyo pag-isipan nyo din ngaun, kung invest kayo sa Hyundai mahal na din sya ngaun at par with japs. Dati kase katwiran namin mura naman kase introductory so ok Lang.

Para sa kin iba pa din Jap Cars talaga. The Korean hype is over for me or for us. basta para sa kin Korean cars are good backup cars pang relyebo.. Pero Kung Isa Lang Tsikot mo, better get the durable Jap.

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Sir, you had mentioned minor issues on your Korean Cars, Batteries/ Actuators/ Bulbs etc., How about Major Concerns especially on the Engine have you experienced any??

This is because I also have two Korean Cars a Santa Fe and a Sorento.

[bratski]

In my experience with korean cars, i had four of them past couple of years, including 3 presently owned, one common denominator is the weak Underchassis. As far as engine is concerned no problems so far. Its a good thing though as i had a really tough year last year with my 2011 accent with knocking/low power issues and minor glitches like the faulty stock alarm. Thankfully all were fixed but only after i put my foot down on those greedy casas.

[numbah5]

What if the Hyundai Motor Corp makes a Philippine subsidiary and takes over the distributorship of Hyundai vehicles from HARI, do you think that present and future owners of Hyundai vehicles will have better customer experience?

[yourman_2nd]

I believe that HARI is the problem here. The CASAs are just following the rules set by HARI like insisting the use of HGMO oil otherwise the warranty is void or the ridiculous 5k kms or 3 mos whichever comes first PMS schedule or the warranty is void. Also in the OVER-PRICING of OEM parts by CASAs is mainly due to HARI's over pricing. If only the Authorized Distributors are directly linked with Hyundai Korea and not go thru HARI, then the pricing plus the service will definitely be acceptable to owners. HARI is living up to its reputation among hyundai owners as the HARI ng SABLAY!

My 2010 Santa Fe will be my last Hyundai vehicle I will own. Back to JAPS ako when the time comes I will buy another vehicle.

The souped up 2.5 VNT Intercooler Turbo Fortuner with touch screen DVD GPS HU, leather seats is worth looking at now.

[jonybern19]

Sa palagay ko kung dito ilalagay ang mga complained sa hyundai ay di maaksyonan ng hyundai kasi di naman sila nagbabasa dito pero sa atin bilang mga tsikoter ay malaking tulong ito at least nagiging aware tayo sa mga issue nila.

Mas maganda siguro magdala ng plakard ang mga nagrereklamo sa mga service ng hyundai sa darating na launch ng sta fe gen 3 kasi doon tiyak nyan may media at maraming car enthusiast at pati na rin ang management ng HARI at doon makakakuha ng attention ang mga nagrereklamo sa service na nakuha nila sa mga dealer.

Pwede ilagay eh , Your car is so great but your SERVICE is shameful.
kasi kahit ilang sulat pa ang makarating dyan sa HARI walang pumapansin kaya ito na siguro ang dapat na pang gising sa kanila.