BEWARE: HYUNDAI's USELESS 5-YEAR warranty!! [MERGED]

[frostmourn]

I don't often see grand santa fe on the road. Its 2.5M pesos right? I think mas pipiliin ng iba ang explorer over it kung nasa 2.5M ang budget. Baka lang naman.

[yebo]

I don't often see grand santa fe on the road. Its 2.5M pesos right? I think mas pipiliin ng iba ang explorer over it kung nasa 2.5M ang budget. Baka lang naman.

yup, 2.498M. it used to be the "better but cheaper" crossover. now they have priced themselves out of the market. with the everest, new (2016) montero and new fortuner all priced bellow 2M you can expect even less of these on the road. pati kia sorento humahabol na din at 2.2M for the totl ex model.

the new ford explorer 3.5 ecoboost is priced at 2.819M. the old 2.2 ecoboost was the one sold at 2.3M but now with a big 100k discount so 2.2M na if you find a dealer with one.

if i have 2.5M to spend i would consider the better mazda cx9 at 2.4M instead. yes it is a gasoline suv but you should not be worrying about the price of gas if you can afford 2.5M. and mazda/berjaya has much better customer aftersales service than hyundai/hari.

[XTO]

Overpriced ang Hyundai. Oo matulin, masarap sakyan pero di bagay sa road condition dito kaya pag pinilit iharurot dali rin kumalampag. Same sa mga crossovers. Kung lahat ng kalye dito singkinis sa abroad di ako magla-ladder.

[niky]

yup, 2.498M. it used to be the "better but cheaper" crossover. now they have priced themselves out of the market. with the everest, new (2016) montero and new fortuner all priced bellow 2M you can expect even less of these on the road. pati kia sorento humahabol na din at 2.2M for the totl ex model.

the new ford explorer 3.5 ecoboost is priced at 2.819M. the old 2.2 ecoboost was the one sold at 2.3M but now with a big 100k discount so 2.2M na if you find a dealer with one.

if i have 2.5M to spend i would consider the better mazda cx9 at 2.4M instead. yes it is a gasoline suv but you should not be worrying about the price of gas if you can afford 2.5M. and mazda/berjaya has much better customer aftersales service than hyundai/hari.

That's pretty much it. The Sorento 2.3m is actually a nice car, and the interior finish is better than the Santa Fe (where the old Sorento was behind), but both Koreans are getting awfully expensive compared to the ladder-frame trucks.

Used to be they had ride comfort and interior finish over the ladder-frames, but the Everest has changed that. And now that they're flirting with Explorer/CX-9 pricing, it's a very hard sell.

I think the Grand Santa Fe was a wasted opportunity. It feels too much like a Santa Fe with a butt tacked on... with all the dynamic and packaging shortcomings that suggests. Too undercooked to compete with vehicles built specifically as seven seaters.

[minicarph]

The secret is you get to keep both. My 2007 Santa Fe is yes Medyo makalampag but hey it's still in original , so light and comfortable to drive . Wala pa ako napaliran anything major kundi rubber bushings

The Koreans are getting more expensive because theirs are global brands. It's available in first world countries like the US and Europe

Do we see the ladder frame models that we have here sa mga countries. Na ito, no d ba

At par na with German engineering ang Korean cars having employed Europeans themselves

-

Glad to keep my SF as the Koreans get more expensive . Para Tuloy nagkaka-value car ko and I don't even need to shell out big investments today like most people do

[jefbuan]

pansin ko nga yung sportage 2012 ko mamkalampag din..ganyan pa sakit ng mga korean cuv?

[yebo]

nasa gumagamit siguro. my 2012 sorento has no kalampag but it has this "ik-ik" sound which i suspect is the tonneau cover. need siguro lagyan ng rubber sa dulo ng spring loaded extension nya.

pero sa hatawan wala talaga tatalo sa sta fe/sorento. light and nimble.

[Syuryuken]

From what I can deduce here and in the Mitsu thread are mostly provincial dealers like Pampanga are notorious with this modus.

Well what can you really expect, mga promdi eh. mga yan kulang sa customer service at mapag-bilang. Khit nga sa bora na LANg na world class resorts, medyo off pa din ang customer service dun at ultimo strips ng tapa sa free bfast meal binibilang

ganyan talaga sa probinsya, sa escudero nga eh sabi ko sa inyo 3500 ang hotel dun pero walang Aircon and TV.

so yun n lng yun avoid these promdi stealerships or maybe one day maging sophisticated din sila like us city dwellers. Parang sa Maynila hanggang ngaun kala nila yun old world kotomg eh applicable Pa at this Internet age.

that's why I even stay away from SM Moa, pag pumunta ako nangangati ako saka sumaksakit lalamunan ko. Parang dala dala ng Tao dyan yun mga kati-Kati saka sakit. Same is true with market market Taguig.

Oh we'll, Hindi nman exemption yan mga promdi deakerships, they employ the same half-baked promdis and who knows maybe the dealership owners themselves are promdis - puro kabig so 90's Type of customer service

Yun nga bag of beans sa tagaytay kita nyo yun manager dun parang nanay Lang ng promdi Kung maghandle ng complaints and what's up with the sub P400 breakfast eh pang something fishy Lang menu nyo noh. ano tingin nyo sa sarili nyo yakimix wtf!

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tang na ka talaga OB grabe kang manlait ng promdi di mo alam karamihan nasa Manila mga galing ng probinsiya. BTW welcome back ugok!

[skyflakes]

laus group din ang mitsubishi pampanga di ba! mukhang pangit ang reputasyon ng company na ito

[yebo]

From what I can deduce here and in the Mitsu thread are mostly provincial dealers like Pampanga are notorious with this modus.

Well what can you really expect, mga promdi eh. mga yan kulang sa customer service at mapag-bilang. Khit nga sa bora na LANg na world class resorts, medyo off pa din ang customer service dun at ultimo strips ng tapa sa free bfast meal binibilang

ganyan talaga sa probinsya, sa escudero nga eh sabi ko sa inyo 3500 ang hotel dun pero walang Aircon and TV.

so yun n lng yun avoid these promdi stealerships or maybe one day maging sophisticated din sila like us city dwellers. Parang sa Maynila hanggang ngaun kala nila yun old world kotomg eh applicable Pa at this Internet age.

that's why I even stay away from SM Moa, pag pumunta ako nangangati ako saka sumaksakit lalamunan ko. Parang dala dala ng Tao dyan yun mga kati-Kati saka sakit. Same is true with market market Taguig.

Oh we'll, Hindi nman exemption yan mga promdi deakerships, they employ the same half-baked promdis and who knows maybe the dealership owners themselves are promdis - puro kabig so 90's Type of customer service

Yun nga bag of beans sa tagaytay kita nyo yun manager dun parang nanay Lang ng promdi Kung maghandle ng complaints and what's up with the sub P400 breakfast eh pang something fishy Lang menu nyo noh. ano tingin nyo sa sarili nyo yakimix wtf!

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isang pharagraph pa lang alam ko na kung sino ka. welcome back popsy!

[CVT]

isang pharagraph pa lang alam ko na kung sino ka. welcome back popsy!

Ahehehe.... Mukha ngang may reincarnation na!!!

Bagong handle,- tsikini....

17.7K:santas:

[kinyo]

Ahehehe.... Mukha ngang may reincarnation na!!!

Bagong handle,- tsikini....

17.7K:santas:

hindi pa binuo handle ... tsikinini

BTT: pagka-alam ko Hyundai Pampanga is owned by Hizon family (more famous for Pampanga's Best), not Laus ... but Laus Group do own a lot of stealerships of various brands including Hyundai in Dagupan City, Pangasinan (where i bring our starex for repairs)

mataas talaga PMS/repair cost sa mga casa ... fortunately, cars seldom need casa service, kadalasan minor problems lang na kaya na ng neighborhood auto shop

during warranty, i avail of casa oil/filter the first few times then bring my own oil/filter after the 1st year ... i was never told of voiding warranty (although i am aware of their policy) ... i doubt the casa would void the warranty if you can prove that the car has not been tampered by other shops (non-casa oil service is not tampering!)

[Asth-matic]

sent mail to mycrm*hyundai-asia.com (awaiting reply)

Dear Sirs/Madams,

IS MY HYUNDAI EXTENDED (5 YRS.) WARRANTY AUTOMATICALLY VOID AFTER 3 YEARS IF NON-CASA CLAUSE OF FEDERAL PHOENIX IS APPLIED?

OVERVIEW:

Proud owner of 1st generation Tucson, November 2009, superb condition, 700k 2nd owner, purchased Feb 2013
Religious PMS (x12 total or 33 months) by previous owner with Hyundai Abad Santos
Insurance policy fully endorsed, extended warranty in effect per inspection of service passport (Hyundai North Edsa)

PROBLEM:

Filed a claim with Federal Phoenix March 1, 2013. (front and rear bumpers for replacement and some repair on tail gate)
Fed Pnx explains NON-CASA clause in effect (car is 3 years and 4 months old more or less)
Fed Pnx suggested Hyundai North Edsa (NON-CASA rate) vs. Ziebart
Ziebart wins from Fed Pnx point of view (most likely, but still fighting for Hyundai CASA)

ISSUES:

When HARI appointed Federal Phoenix for its extended warranty insurance, they have a joint responsibility to advise the client in how to preserve it.
(page 9 of the Hyundai Extended Warranty Booklet, under main title Contract of Insurance, there's a notice that HARI is merely a coordinator.... any such obligation of extended warranty is a primary obligation of Federal Phoenix Assurance Co Inc. to the policy holder...)

The NON-CASA clause of the motor insurance policy of Federal Phoenix is contradictory to its agreement with HARI as to extended-warranty on electrical and mechanical breakdown as non-authorized HARI dealer repairs or pms will void it.

I understand that Federal Phoenix like any regular insurance co. would like to save money. But is this fair to the client, who suffers a stuck, defective CRDI injector worth 150k to repair?

Basic PMS outside CASA is very much available and parts abound in Banawe. But among the top reasons why owners remain loyal to a Hyundai dealer PMS is to retain the 5 years extended-warranty even if the premium CASA service is costlier.


Next Step:

Awaiting your response and recommendation. My research on various internet forums such as PEX and Tsikot.com has yielded nothing similar to my problem. Please help me preserve my warranty, and the value of my Tucson.


Thanks.

[Asth-matic]

patulong mga boss. first time mag file ng claim, i need your expert inputs. feeling lugi talga ako dahil 25% ang depreciation (ang ganda ng condisyon at naka diamond gloss pa, di man lang divided by 12 months, tapos ma void pa ang warranty)