Honda quality-control sucks...

[niky]

Wow... and Fords get a bad rep. :lol:

[akuma]

IMHO... tsambahan din talaga minsan... kahit anong brand pa yan, minsan makakakuha ka talaga ng may defect... sana lang eh ayusin agad ng mga dealers pag may ganitong problem... better yet eh palitan nila agad...
customer satisfaction should be their primary concern...

[akuma]

OT: I've heard MZ3 from dec 04 to sep 05 may recall din... about heat insulators ata...

[lancer]

IMO, it should be the dealers fault. Dapat they have checked all the units coming in from the plant before releasing it to the buyer. Kase meyron yang checklist kung ano dapat e inspect pag dating nang unit. The lapses is on the hand of the dealer. Though, meyron din kasalanan ang QC sa planta. This should also be brought to the attention of the Honda Cars Philippines. Pero sa tingin ko isolated case lang to. My bro has a Honda City 2003 model, more than two yrs na walang problema. Ako lang nagpoproblema dahil ala ko city.

Walang kabig pakanan, walang busted headlights like the vioses - this are really considered a factory defect kasi inherent sa maraming unit. Afterall Toyota is not new to the business, right? Sisihin pa ang tires....ngek...

Yung na point out na defect sa City, parang adjustment lang ata kailangan dun. Unlike the vios na kailangan talaga palitan - dahil factory defect.

Tapos yung quality control people...mga tao lang yan na pwede mag kamali. Baka naka pikit mata habang nag tsetsek. Hindi nakatulog nang maayos kagabi. Nagpupuyat sa pag bantay ng baby nya.........sa beer house...ay sorry sa bahay nila ...kasi under d saya.

[niky]

That's something. Have two cousins with Citys and one with a Jazz. And the only complaint I've heard is regarding the "kalampag" of the Jazz.

[cliffjumper]

need your opinion, were planning to get a crv next month, its actually a choice between an xtrail and a crv, but since may 8 seater model, crv na lang. bandang south kami kaya most convenient sa amin yung honda alabang. kaya lang after reading this thread, am having second thoughts.. di ba talaga ok dun? anong dealer and medyo malapit dito sa south ang marerecommend nyo?

[kmo]

get the xtrail nlng para wala problema hahaha jk

[Psylocke]

Just an update, I already filed a complaint at DTI. We shall have a mediator coming to help me with the case.

I also sent a letter to the japanese Honda Phils president. Also sent him an affidavit outlining my complaint.

Next stop is the media. Anyone who can help me with this?

My email is: programfx*yahoo.com

[number001]

Try writing to Boo Chanco (Supply and Demand column), Butch Gamboa, of Philippine Star. Sorry I dont have their contacts right now, but their emails are posted at the end of their columns. Chanco's column (in the Business section) appears every Monday, Wednesday, Friday ; Gamboa's column (in the Motoring section) appears every Wednesday only.

Chanco wrote about a problem with the Jazz which belonged to a friend of his.

Another source within the Philippine Star who had some problem with his/her?? Honda City a few years might also help. I dont know the name or contact, but this person writes a column entitled "Singkit" at the Philippine StarWeek Magazine (Sunday magazine of the Philippine Star).

You can also write to Ramon Tulfo (Philippine Daily Inquirer) for more explosive results.

Hope this helps.

[artpogi]

IMHO... tsambahan din talaga minsan... kahit anong brand pa yan, minsan makakakuha ka talaga ng may defect... sana lang eh ayusin agad ng mga dealers pag may ganitong problem... better yet eh palitan nila agad...
customer satisfaction should be their primary concern...

tsambahan? parang di yata ako agree dito.

sa halaga ng kotse dito sa atin, tapos tsambahan. pinaghirapapan mo kumita/mag-ipon ng ganyan kalaking halaga ng pera para makabili ka ng maayos na oto, tapos tsambahan.

sorry bro pero kung sa akin di pwede yang tsambahan, sa hirap kitain ng pera ngayon.

[empy]

medyo nag-agree din ako kay akuma. hindi naman tsambahan, but with the super-complex systems of today's cars, and the production processes necessary to build them, you cannot always expect zero defects. but what you should expect is for car companies to step up and make it right when something does go wrong. basta committed sila to your satisfaction they would always have my business.

of course, if the car has so many defects that it's in the shop more often than i'm driving it, then that's a different story.

[mbt]

whew, tama yan, take action. you didn't shell out serious money to get a headache.

my family's had four hondas since 1996 and with all, i can hardly complain about ANYTHING with regard to reliability and quality.

my own 2002 cr-v has needed exactly zero unscheduled visits to a mechanic, has ate zero mililiters of oil, and after three years, is still tight as a drum and marvelously, has zero squeaks, creaks, rattles and other atrocities. hehe

the dealerships are another matter though (even with yuchengco-owned dealerships, i've routinely received the car from them with the radio set at full blast grrr).

[CLAVEL3699]

Just an update, I already filed a complaint at DTI. We shall have a mediator coming to help me with the case.

I also sent a letter to the japanese Honda Phils president. Also sent him an affidavit outlining my complaint.

Next stop is the media. Anyone who can help me with this?

My email is: programfx*yahoo.com

My wife can refer you to Ramon Tulfo.

Isumbong mo kay Tulfo.

Laluna na sensational yung case na yan.

PM me na lang for details.

[BlueBimmer]

and monthly car payments would just remind you of the 'tsambahan' city that you got, now that would be unfair.

[Psylocke]

I washed and vacuumed my City today. I discovered that water seeped into the backseat and ceiling. Leak in the rear windshield perhaps.








This is so sad.

This car is a certified lemon.

[BlueBimmer]

wow thats just ugly, your city should be replaced.

[akuma]

tsambahan? parang di yata ako agree dito.

sa halaga ng kotse dito sa atin, tapos tsambahan. pinaghirapapan mo kumita/mag-ipon ng ganyan kalaking halaga ng pera para makabili ka ng maayos na oto, tapos tsambahan.

sorry bro pero kung sa akin di pwede yang tsambahan, sa hirap kitain ng pera ngayon.

alam kong mahirap kitain ang pera ngayon... what i mean of "tsambahan" eh...
kahit ayaw mo(at ayaw naman talaga nating lahat), minsan di mo talaga alam kung ang matapat na kotse sayo is sira or sirain... kahit anong brand pa yan...

kaya nga sabi ko na dapat maging responsible yung dealer if ever na may ganyang problema...

[akuma]

medyo nag-agree din ako kay akuma. hindi naman tsambahan, but with the super-complex systems of today's cars, and the production processes necessary to build them, you cannot always expect zero defects. but what you should expect is for car companies to step up and make it right when something does go wrong. basta committed sila to your satisfaction they would always have my business.

of course, if the car has so many defects that it's in the shop more often than i'm driving it, then that's a different story.

exactly...

[akuma]

I washed and vacuumed my City today. I discovered that water seeped into the backseat and ceiling. Leak in the rear windshield perhaps.

This is so sad.

This car is a certified lemon.

yup its so sad...

and so bad... palitan na dapat yung buong car...

[ess]

...you cannot always expect zero defects. but what you should expect is for car companies to step up and make it right when something does go wrong. basta committed sila to your satisfaction they would always have my business.

Good point.
However, car dealers should be ready to bear the onus of correcting the problem. They should not expect the customer to exert any additional effort or endure additional inconveniences.

Hindi pwede yung reasoning na "Ser, dalhin ninyo nalang dito <sa casa> and we'll take care of it." Doing that will make the customer waste one day bringing his car to the casa. Doing that will also make the customer lose the services of his car for God knows how long (unless of course the casa is gracious enough to give a temporary replacement car).