The thing is Ford always give you the run-around that everything is normal and alright. Loud rubbery noises heard inside the car was normal to them when the brake pedal was applied and with the car stereo turned on, you can still hear it. They merely responded with "it's really like that and it is inherent in the design of Ford". As a car owner whose car is till under warranty, would that answer fly with you????? When I insisted they had to do something about it, they changed the brake booster. When the driver picked up the car and brought it back, the noise was still there although not as loud as before and the brake still felt like it was sinking lower than it is supposed to. I returned the car and they kept it for a week saying they're going to observe it. As expected, I was given another run around again saying "the car needs further observation". What are they waiting for???? Total brake failure????? They have been giving me that same worn out line for the longest time....same goes when my car was producing the rattling sound underneath.....had to go back several times to the dealership and each and everytime I brought it back, they keep it for a few days and tell me that they are keeping the car for observation. It's either that or they did some "lubrication" underneath the car...I mean if lubrication didn't do the job the 1st time, any smart person would think that there must be something else causing the problem, right???? Guess what!!!! Those boneheads at Ford with a combined IQ of that of an ant didn't get that logic. At this point, it's not about the money anymore, I could jolly well pay for the part myself.....It's about their continued indifference to the concerns of their customers and their continued incompetence..... Like I said, I neither have the patience nor the time to deal to take any legal actions and with the way the justice system works here in the Philippines, it could take years.....I'm just glad that that freaking junk Ford calls an explorer is going to be off my hands soon.........