New and Used Car Talk Reviews Hot Cars Comparison Automotive Community
New and Used Car Talk Reviews Hot Cars Comparison Automotive Community

The Largest Car Forum in the Philippines

Page 2 of 20 FirstFirst 12345612 ... LastLast
Results 11 to 20 of 197
  1. confused shoes's Avatar
    confused shoes
    confused shoes is offline Tsikoteer
    Join Date
    Jun 2012
    Posts
    1,488
    June 16th, 2017 12:24 AM #11
    Quote Originally Posted by Janemar View Post
    Guys,

    Email nyo lahat ng concerns nyo kay ford PH.

    emailus*ford.com

    Sila gagawa ng paraan at magfollow up sa dealer.
    Email us?? Naroon na nga yung nagrereklamo sa mismong opisina ng servicing, walang resulta? Email pa kaya?
    Reply With Quote Reply With Quote
  2. StockEngine's Avatar
    StockEngine
    StockEngine is offline Tsikoteer
    Join Date
    Oct 2012
    Posts
    27,624
    June 16th, 2017 12:29 AM #12
    emailing is another way of escalation. ..

    Sent from my SM-G935F using Tsikot Forums mobile app
    Reply With Quote Reply With Quote
  3. confused shoes's Avatar
    confused shoes
    confused shoes is offline Tsikoteer
    Join Date
    Jun 2012
    Posts
    1,488
    June 16th, 2017 01:10 AM #13
    ^What I did is gumawa ako ng formal complain letter at pina-receive sa kanila (maaring inilagay lang din kung saan saan) demanding a written explanation sa mga issues. Wala akong nahintay except verbal apologies. Maaring kung email, masave sa archieve hoping na sooner or later mabasa ng kanilang big boss kung hindi nila inilagay sa recycle bin.
    Reply With Quote Reply With Quote
  4. _Cathy_'s Avatar
    _Cathy_
    _Cathy_ is offline High & Dry
    Join Date
    Jul 2007
    Posts
    57,565
    June 16th, 2017 01:55 AM #14
    Email worked for me, but my car is a Toyota. A member recommended that I send an email to Toyota and I was surprised at how responsive they were. I had people calling me and texting me after my email.

    It's too bad that Ford's customer service sucks.
    Reply With Quote Reply With Quote
  5. Marlo G
    Marlo G is offline Verified Tsikot Member
    Join Date
    May 2017
    Posts
    8
    June 16th, 2017 10:35 AM #15
    nakakatakot nman Ford service. Mag lalabas p nman ako ng ng Ford Everest Trend sa June 30.. San pinaka reliable na Ford Service? Bulacan area here..
    Reply With Quote Reply With Quote
  6. zoomzoom
    zoomzoom is offline Verified Tsikot Member
    Join Date
    Nov 2005
    Posts
    1,078
    June 16th, 2017 10:43 AM #16
    Sa Toyota matagal na siste kung may reklamo ka sa service, or whatever, you go to Customer Relations and tell them.....sila ngayon mag-iimbestiga and get back to you..... (Toyota) Customer Relations is like Police Internal Affairs.
    Reply With Quote Reply With Quote
  7. Egan101's Avatar
    Egan101
    Egan101 is offline Tsikoteer
    Join Date
    Jan 2006
    Posts
    12,608
    June 16th, 2017 10:44 AM #17
    Based on my experience with Ford after sales service, I find it about the same in terms of cost as with Honda. The usual consumables (oil, filters, etc.) and service charges are priced about the same.

    I stopped going to the casa for the scheduled PMS when they couldn't answer my queries regarding a service they did to my car. I decided to service my car on my own with the help of a nearby Ford specialist shop.
    Reply With Quote Reply With Quote
  8. MatchuPichu0324
    MatchuPichu0324 is offline Verified Tsikot Member
    Join Date
    Apr 2017
    Posts
    123
    June 16th, 2017 10:47 AM #18
    Specs kasi inuuna, yan tuloy ambaho ng after sales.

    Sent from my SM-G928V using Tsikot Forums mobile app
    Reply With Quote Reply With Quote
  9. dragon05
    dragon05 is offline BANNED BANNED BANNED
    Join Date
    May 2017
    Posts
    210
    June 16th, 2017 11:11 AM #19
    Quote Originally Posted by MatchuPichu0324 View Post
    Specs kasi inuuna, yan tuloy ambaho ng after sales.

    Sent from my SM-G928V using Tsikot Forums mobile app
    medyo mahal lang talaga parts ng ford compare sa japanese car kaya not all local auto supply meron definitely depend ka sa casa which is mahal. and minsan wala pa parts.

    Sent from my SM-G955F using Tsikot Forums mobile app
    Reply With Quote Reply With Quote
  10. dragon05
    dragon05 is offline BANNED BANNED BANNED
    Join Date
    May 2017
    Posts
    210
    June 16th, 2017 11:17 AM #20
    Quote Originally Posted by MatchuPichu0324 View Post
    Specs kasi inuuna, yan tuloy ambaho ng after sales.

    Sent from my SM-G928V using Tsikot Forums mobile app
    medyo mahal lang talaga parts ng ford compare sa japanese car kaya not all local auto supply meron definitely depend ka sa casa which is mahal. and minsan wala pa parts.

    Sent from my SM-G955F using Tsikot Forums mobile app
    Reply With Quote Reply With Quote
Page 2 of 20 FirstFirst 12345612 ... LastLast
« Previous Thread | Next Thread »

Tags for this Thread

Tsikot

Ford After Sales Service