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  1. Join Date
    Jun 2012
    Posts
    1,490
    #11
    Quote Originally Posted by Janemar View Post
    Guys,

    Email nyo lahat ng concerns nyo kay ford PH.

    emailus*ford.com

    Sila gagawa ng paraan at magfollow up sa dealer.
    Email us?? Naroon na nga yung nagrereklamo sa mismong opisina ng servicing, walang resulta? Email pa kaya?

  2. Join Date
    Oct 2012
    Posts
    27,626
    #12
    emailing is another way of escalation. ..

    Sent from my SM-G935F using Tsikot Forums mobile app

  3. Join Date
    Jun 2012
    Posts
    1,490
    #13
    ^What I did is gumawa ako ng formal complain letter at pina-receive sa kanila (maaring inilagay lang din kung saan saan) demanding a written explanation sa mga issues. Wala akong nahintay except verbal apologies. Maaring kung email, masave sa archieve hoping na sooner or later mabasa ng kanilang big boss kung hindi nila inilagay sa recycle bin.

  4. Join Date
    Jul 2007
    Posts
    56,674
    #14
    Email worked for me, but my car is a Toyota. A member recommended that I send an email to Toyota and I was surprised at how responsive they were. I had people calling me and texting me after my email.

    It's too bad that Ford's customer service sucks.

  5. Join Date
    May 2017
    Posts
    8
    #15
    nakakatakot nman Ford service. Mag lalabas p nman ako ng ng Ford Everest Trend sa June 30.. San pinaka reliable na Ford Service? Bulacan area here..

  6. Join Date
    Nov 2005
    Posts
    1,078
    #16
    Sa Toyota matagal na siste kung may reklamo ka sa service, or whatever, you go to Customer Relations and tell them.....sila ngayon mag-iimbestiga and get back to you..... (Toyota) Customer Relations is like Police Internal Affairs.

  7. Join Date
    Jan 2006
    Posts
    12,608
    #17
    Based on my experience with Ford after sales service, I find it about the same in terms of cost as with Honda. The usual consumables (oil, filters, etc.) and service charges are priced about the same.

    I stopped going to the casa for the scheduled PMS when they couldn't answer my queries regarding a service they did to my car. I decided to service my car on my own with the help of a nearby Ford specialist shop.

  8. Join Date
    Apr 2017
    Posts
    123
    #18
    Specs kasi inuuna, yan tuloy ambaho ng after sales.

    Sent from my SM-G928V using Tsikot Forums mobile app

  9. Join Date
    May 2017
    Posts
    210
    #19
    Quote Originally Posted by MatchuPichu0324 View Post
    Specs kasi inuuna, yan tuloy ambaho ng after sales.

    Sent from my SM-G928V using Tsikot Forums mobile app
    medyo mahal lang talaga parts ng ford compare sa japanese car kaya not all local auto supply meron definitely depend ka sa casa which is mahal. and minsan wala pa parts.

    Sent from my SM-G955F using Tsikot Forums mobile app

  10. Join Date
    May 2017
    Posts
    210
    #20
    Quote Originally Posted by MatchuPichu0324 View Post
    Specs kasi inuuna, yan tuloy ambaho ng after sales.

    Sent from my SM-G928V using Tsikot Forums mobile app
    medyo mahal lang talaga parts ng ford compare sa japanese car kaya not all local auto supply meron definitely depend ka sa casa which is mahal. and minsan wala pa parts.

    Sent from my SM-G955F using Tsikot Forums mobile app

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Ford After Sales Service