Dealership Sales Reps Take Note: (Horror Story, kumbaga)

**nemo's friend** · June 11th, 2006 11:43 AM

what dealerships tend to miss is that car enthusiasts have forums like this ... both GOOD & BAD experience of a customer can be multiplied 250x at least. word of mouth (on who is good, or bad) is the best & cheapest way of marketing their products

dapat next time punta dealership: i'm here to look at your car, btw i am from tsikot - we have about X,YYY members, hehehehehe

**ILuvDetailing** · June 11th, 2006 11:47 AM

Niky: Honda CRV?

**carlocaraddict** · June 11th, 2006 12:01 PM

Dory,

Nanakot ba daw hahahaha!

**nycboy** · June 11th, 2006 12:14 PM

Originally Posted by putalittlemore

I beg to disagree...

Kwento lang, not sure kung totoo...

Minsan kasi may isang pinoy na pumasok sa isang dealership ng sasakyan sa US. siguro kasi dahil Asian sya at mukhang di nya kayang bumili ng sasakyan sa dealership na yun, hindi sya pinansin ng mga sales rep dun. so, lumabas sya, at pagbalik kasama nya yung promoter nya sabay bili ng sasakyang gusto nya at binayaran yung sasakyan in "cold cash."

Guess who kung sino yung bumili at ano yung binili nyang sasakyan?

Manny Pacquiao and his Porsche Cayenne

My experience with Mercedes Benz was the opposite and very positive. The minute I walked in I was treated very well. The sales person was very attentive and answered all the questions I had. They even provided lunch. After selecting the color and all options I wanted I handed in my credit card for the downpayment and signed some documents and finally was given a delivery date.

**fried_bangus** · June 12th, 2006 03:08 AM

parang ikaw na rin yan when are new to your job. kaya pasensya lagi.

**kmo** · June 12th, 2006 04:20 AM

i think yng mga bulok na dealership depende na yan kng saan dealership e worst for me is honda libis !!!!!!! sobrang hindi ka pinapansin walang pakialam mga tao dun ! i really dont know kung bkit pa sila nagtayo ng dealership kung ganun ugali ng mga sales agent nila and this didnt happen to me once but siguro mga 5 or 6 times na kasi minsan kami ang titingin minsan naman nagpapasama mga kaibigan e yun ang nadadaanan so dun nlng !

pero in other dlearships naman like benz pga bmw toyota etc maayos naman silang kausap, accomodating at nagfofollow up sayo so besides honda libis matino naman yung ibang napuntahan namin na dealership

and for me khit na senior ka or bago ka lang mahilig ka man sa kotse or hinde you still SHOULd know kungano yung binebenta nyo na kotse specs lahat lahat its not an excuse

**MAXBUWAYA** · June 12th, 2006 04:28 PM

thats bec sales rep are more into the math.

you know, computation and comssion, Dito kasi madalas may difference pagdating sa sales. yung mortgage at mga bayarin ek ek

Secondary na lang ang technical knowhow.

Most buyers kasi alam na ang binibili nila, sa computation d nila masyado alam

**putalittlemore** · June 12th, 2006 09:32 PM

Originally Posted by MAXBUWAYA

thats bec sales rep are more into the math.

you know, computation and comssion, Dito kasi madalas may difference pagdating sa sales. yung mortgage at mga bayarin ek ek

Secondary na lang ang technical knowhow.

Most buyers kasi alam na ang binibili nila, sa computation d nila masyado alam

generally speaking, yes but...

still others are more into knowing the technical details of the cars rather than the money they could get ouf of it so they are very attentive to the customers' querries..

i should know, im a former car sales rep...

**niky** · June 12th, 2006 10:30 PM

C'mon... September 2004... ang hina n'yo. Ano ba ang super-hit nung time na yan?

And yeah, car salespeople should really know more about their vehicles. Dealerships should take all their salespeople on test drive sessions (schedule it as a company outing) to make them appreciate the product more.