PLDT Fibr

[Lithium]

Satisfied customer of PLDT here

[StockEngine]

My complain with pldt already four months but no action done yet. They say they will elevate to their technical support and will give me a call but no calls whatsoever.

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Service department namin handle 10000 calls daily.

They do call clarification(a reference number is generated) and remote service.

If above doesnt solve the issue, a site dispatch is done. Some dispatch are cancelled/closed if customer fails to answer a phone call from the site tech.

They will not call you if that ticket is already cancelled/closed.

I suggest you call 171 and ask for an update your reference number.

[Ketib]

Service department namin handle 10000 calls daily.

They do call clarification(a reference number is generated) and remote service.

If above doesnt solve the issue, a site dispatch is done. Some dispatch are cancelled/closed if customer fails to answer a phone call from the site tech.

They will not call you if that ticket is already cancelled/closed.

I suggest you call 171 and ask for an update your reference number.

Sept 9 pa to, relocation application.

Pleased be advised that the installation process is beyond our limitation. We cannot disclose details that's beyond our knowledge to briefly explain the status of the installation. Pldt

Forwarded message ng brother ko. Kailangan bang matuwa utol ko rito?

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[StockEngine]

Sept 9 pa to, relocation application.

Pleased be advised that the installation process is beyond our limitation. We cannot disclose details that's beyond our knowledge to briefly explain the status of the installation. Pldt

Forwarded message ng brother ko. Kailangan bang matuwa utol ko rito?

Sent from my SM-A315G using Tsikot Forums mobile app

Find another provider. Good luck

[uls]

Sept 9 pa to, relocation application.

Pleased be advised that the installation process is beyond our limitation. We cannot disclose details that's beyond our knowledge to briefly explain the status of the installation. Pldt

Forwarded message ng brother ko. Kailangan bang matuwa utol ko rito?

Sent from my SM-A315G using Tsikot Forums mobile app

baka naman di talaga kaya ung pinapagawa niyo

[Ketib]

baka naman di talaga kaya ung pinapagawa niyo

Uls, unang una sa lahat..pumila ang sister in law ko sa PLDT - Ponciano ng 3........hours. Tinanong naman sila, tapos sinabihan pa syang, no problem kasi may fiber slots din daw sa lilipatan. Then multiple times, na ng dropped ng number bro ko(PLDT Home) para tawagan. October na lang walang tawag. Hindi ba nila kayang tumawag? They can call my bro, if they're willing to do so. Kaso wala e, useless yung PLDT Home comm ni PLDT.

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[uls]

My complain with pldt already four months but no action done yet. They say they will elevate to their technical support and will give me a call but no calls whatsoever.

Sent from my SM-N910C using Tapatalk

last year may ganyan ako experience sa 171

almost 1 month sira ang isang PLDT line namin (not linked sa internet)

pag nag follow up ako lagi sinasabi naka elevate na daw sa technical

ang ginawa ko since malapit lang naman ang PLDT business center (near welcome rotonda) pumunta talaga ako para mag complain

within a couple of days may pumunta lineman hehe

And di na nila charge ung 1 month na walang service

[Wh1stl3r]

Hirap lahat kumilos ngayon may pandemic. So expect more delays than usual with any service provider. Agree with the other guys. Follow up ka lang lagi, magagawa din.

Had intermittent LOS last week. Nagawa naman nila remotely before the week ended.

Also had Fiber installed just recently. Getting 56.7/56 mbps up/download speed with 3 ping and jitter for my 50 mbps plan.

[papi smith]

Exactly 2 weeks after Ninong EQ helped.me.with my application, PLDT notified me that my application is approved and wait for advise from their tech team. Anyone.know how.far off this is from actual installation?

[EQAddict]

Pm me again the details will ffup

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[ray_noel]

Exactly 2 weeks after Ninong EQ helped.me.with my application, PLDT notified me that my application is approved and wait for advise from their tech team. Anyone.know how.far off this is from actual installation?

Pm me again the details will ffup

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Oi congrats! Sarap naman ng ganyan... pwede din ba bohol bruh EQ? Unli fibr 1699 sana upgrade from dsl connection... [emoji4][emoji4][emoji4]


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[EQAddict]

Kung may facility.....pm me complete details.

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[StockEngine]

PLDT, Smart boost support to customers | Philstar.com


PLDT should've opened up their online-support. 50questions shouldn't be too bad. :D

171 is so outdated.

[ray_noel]

Kung may facility.....pm me complete details.

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I will but after we will get the response from globe... pina pacheck pa if pwede kami maka fiber from them..

Thanks bruh!!!


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[Wh1stl3r]

Hooked up an Asus RT-AC86U and am happy to have gotten rid of all the dead spots in the house. Connection is fast and stable in all rooms including the 2nd floor. Thought I was gonna have to get another Asus router to use the Aimesh function but this router works well by itself already.

[gongrhey]

No service today both landline and internet, QC area (Nova). Anyone have the same issue?

[Monseratto]

No service today both landline and internet, QC area (Nova). Anyone have the same issue?

Does your router have a blinking red LOS?

[gongrhey]

Yes, LOS is blinking.

[Monseratto]

Yes, LOS is blinking.

That mean you have a cut line. Better call 171 and report it.

Had same issue and took two weeks of non-stop followups...

[uls]

da horror of blinking LOS and a dead landline

naputol linya sa labas

happened to us before

buti dati mabilis pumunta lineman

ewan ko ngayon..........