PLDT Fibr

**Ketib** · September 29th, 2020 02:20 PM

Originally Posted by ray_noel

Wow grabeh yan lang? Ang liit naman... [emoji1787][emoji1787][emoji1787]

Kidding aside... di mabasa bruh... makikichismis sana... hehehe... [emoji3577][emoji3577][emoji3577]

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September 23, 2020
Hi KAGS! As our way of saying thank you for keeping your payments up to date, we're giving your PLDT Home Account (XXX)XXX-XX79 a FREE speed boost of up to 25 Mbps until January 15, 2021. Just remember to always settle any balance to continue enjoying this exclusive offer.

We are currently facilitating the processing of your request and have reached out to the implementation team for immediate action. We will continue to monitor until service request is fulfilled. Thank you!

We are currently facilitating the processing of your request and have reached out to the implementation team for immediate action. We will continue to monitor until service request is fulfilled. Thank you!

September 25, 2020
"We are sorry that it has taken us longer than expected in fulfilling your request. We have endorsed your request to the concerned team to expedite processing. Thank you for your patience.

HAHAHAHA!

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**Deestone** · September 29th, 2020 03:09 PM

My complain with pldt already four months but no action done yet. They say they will elevate to their technical support and will give me a call but no calls whatsoever.

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**StockEngine** · October 3rd, 2020 10:12 AM

Originally Posted by Deestone

My complain with pldt already four months but no action done yet. They say they will elevate to their technical support and will give me a call but no calls whatsoever.

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Service department namin handle 10000 calls daily.

They do call clarification(a reference number is generated) and remote service.

If above doesnt solve the issue, a site dispatch is done. Some dispatch are cancelled/closed if customer fails to answer a phone call from the site tech.

They will not call you if that ticket is already cancelled/closed.

I suggest you call 171 and ask for an update your reference number.

**Ketib** · October 4th, 2020 03:19 PM

Originally Posted by StockEngine

Service department namin handle 10000 calls daily.

They do call clarification(a reference number is generated) and remote service.

If above doesnt solve the issue, a site dispatch is done. Some dispatch are cancelled/closed if customer fails to answer a phone call from the site tech.

They will not call you if that ticket is already cancelled/closed.

I suggest you call 171 and ask for an update your reference number.

Sept 9 pa to, relocation application.

Pleased be advised that the installation process is beyond our limitation. We cannot disclose details that's beyond our knowledge to briefly explain the status of the installation. Pldt

Forwarded message ng brother ko. Kailangan bang matuwa utol ko rito?

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**StockEngine** · October 4th, 2020 03:30 PM

Originally Posted by Ketib

Sept 9 pa to, relocation application.

Pleased be advised that the installation process is beyond our limitation. We cannot disclose details that's beyond our knowledge to briefly explain the status of the installation. Pldt

Forwarded message ng brother ko. Kailangan bang matuwa utol ko rito?

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Find another provider. Good luck

**uls** · October 4th, 2020 03:51 PM

Originally Posted by Ketib

Sept 9 pa to, relocation application.

Pleased be advised that the installation process is beyond our limitation. We cannot disclose details that's beyond our knowledge to briefly explain the status of the installation. Pldt

Forwarded message ng brother ko. Kailangan bang matuwa utol ko rito?

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baka naman di talaga kaya ung pinapagawa niyo

**Ketib** · October 4th, 2020 04:06 PM

Originally Posted by uls

baka naman di talaga kaya ung pinapagawa niyo

Uls, unang una sa lahat..pumila ang sister in law ko sa PLDT - Ponciano ng 3........hours. Tinanong naman sila, tapos sinabihan pa syang, no problem kasi may fiber slots din daw sa lilipatan. Then multiple times, na ng dropped ng number bro ko(PLDT Home) para tawagan. October na lang walang tawag. Hindi ba nila kayang tumawag? They can call my bro, if they're willing to do so. Kaso wala e, useless yung PLDT Home comm ni PLDT.

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**uls** · October 4th, 2020 04:06 PM

Originally Posted by Deestone

My complain with pldt already four months but no action done yet. They say they will elevate to their technical support and will give me a call but no calls whatsoever.

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last year may ganyan ako experience sa 171

almost 1 month sira ang isang PLDT line namin (not linked sa internet)

pag nag follow up ako lagi sinasabi naka elevate na daw sa technical

ang ginawa ko since malapit lang naman ang PLDT business center (near welcome rotonda) pumunta talaga ako para mag complain

within a couple of days may pumunta lineman hehe

And di na nila charge ung 1 month na walang service

**Wh1stl3r** · October 4th, 2020 05:20 PM

Hirap lahat kumilos ngayon may pandemic. So expect more delays than usual with any service provider. Agree with the other guys. Follow up ka lang lagi, magagawa din.

Had intermittent LOS last week. Nagawa naman nila remotely before the week ended.

Also had Fiber installed just recently. Getting 56.7/56 mbps up/download speed with 3 ping and jitter for my 50 mbps plan.

**shadow** · September 29th, 2020 05:20 PM

Tagging *_cathy_

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**_Cathy_** · September 29th, 2020 05:47 PM

Delete ko mga troll posts sa PLDT thread [emoji14]

Ang galing talaga ng PLDT, pag nawala connection ko, on and off ko lang modem ayos na!

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**StockEngine** · September 29th, 2020 06:29 PM

Originally Posted by _Cathy_

Delete ko mga troll posts sa PLDT thread [emoji14]

Ang galing talaga ng PLDT, pag nawala connection ko, on and off ko lang modem ayos na!

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Modem needs changing. Chipset is probably overheating.

**WallyWest** · September 29th, 2020 06:32 PM

Originally Posted by StockEngine

Modem needs changing. Chipset is probably overheating.

or maraming illegal na nakiki-wifi.

**shadow** · September 29th, 2020 06:48 PM

Originally Posted by StockEngine

Modem needs changing. Chipset is probably overheating.

Or bulok talaga connection ni cath kaya kailangan pa mag cycle. Converge 24/7 naka on. No problemo. [emoji23][emoji1363]

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**_Cathy_** · September 29th, 2020 06:57 PM

Originally Posted by shadow

Or bulok talaga connection ni cath kaya kailangan pa mag cycle. Converge 24/7 naka on. No problemo. [emoji23][emoji1363]

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Ilang years na forever naka on modem ko, tibay! [emoji109] [emoji109] [emoji109] Basta PLDT quality talaga, kahit yung phone namin!

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**_Cathy_** · September 29th, 2020 07:14 PM

Magaling talaga

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**StockEngine** · October 3rd, 2020 03:41 AM

More good news..

PLDT doubling capacity of international cable link | Philstar.com

**Lithium** · October 3rd, 2020 09:38 AM

Satisfied customer of PLDT here

**papi smith** · October 11th, 2020 02:39 PM

Exactly 2 weeks after Ninong EQ helped.me.with my application, PLDT notified me that my application is approved and wait for advise from their tech team. Anyone.know how.far off this is from actual installation?

**EQAddict** · October 11th, 2020 02:53 PM

Pm me again the details will ffup

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