Quote Originally Posted by ghosthunter View Post
To add to my rant above....

To: BPI Branch Manager HELENA TIU, maybe you should not let your bank STAFF front for you when your CUSTOMERS wants to talk to the BRANCH MANAGER because I know the lady you asked to talk to me was not you because I know who you are.

The fact is I asked the lady who fronted for you if she is the branch manager TWICE and both times she LIED by saying she is the branch manager. So how the f*ck would you ask me the trust the bank if the staff lies to their customers?
Write to Arthur Ty, President Metropolitan Bank and Trust Co. GT Tower Ayala Ave. cor. Geronimo, Makati MM

Tell them what happened. Take pics. Name names. Heads will roll.

Be Pro-active. Be more American when it comes to customer rights.