Just me ranting about BPI.... don't mind me.

[renzo_d10]

Meron din akong account sa BDO, ok naman yung service nila. 3 kasi yung branches samin, hindi rin sila nalalayo sa isa't isa.

[Ry_Tower]

BDO is worse trust me. Mas mahaba ang pila kasi mas maraming depositors. If you want quick service, go to a smaller bank na mas konting depositors.

Problem nila is marami talagang depositor. Tpos recently tinanggal pa express lane. Malas mo if lahat ng teller eh cash deposit/withdrawal na thousands of pesos!!! :twk2:

Pero baka nga per branch lang mga ganyan. BPI lang yung nakikita ko na hindi basta nagdadagdag ng teller kasi kapag medyo mahaba na pila. BDO/Metro at least marming teller.

[ghosthunter]

Problem nila is marami talagang depositor. Tpos recently tinanggal pa express lane. Malas mo if lahat ng teller eh cash deposit/withdrawal na thousands of pesos!!! :twk2:

Pero baka nga per branch lang mga ganyan. BPI lang yung nakikita ko na hindi basta nagdadagdag ng teller kasi kapag medyo mahaba na pila. BDO/Metro at least marming teller.

But the thing is with BDO, tellers and the services can do deposit, withdrawal and bill payment transactions. That is a big multiplier effect in terms of getting the numbers of customers processed. So just wait in a single line for the next teller/service slot to be vacated and you'll be done quickly.

[Ry_Tower]

But the thing is with BDO, tellers and the services can do deposit, withdrawal and bill payment transactions. That is a big multiplier effect in terms of getting the numbers of customers processed. So just wait in a single line for the next teller/service slot to be vacated and you'll be done quickly.

Sabagay, huwag lang talaga mataon na maraming cash involve.

[tidus1203]

Ganun rin naman sa BPI, nasa branch naman yun. Not all branches have long queues. Bottomline, if you bank with bigger banks who have more depositors you will experience longer queues... If you don't like lining up gayahan mo ako, ask the messenger boy to do the deposits haha

[piscesboy]

^

tagal kong hindi nakita ang Tidus1203 na handle dito sa tsikot a.
musta naman ang bakasyon pafs?

BTT:

so far wala pako naging problema sa BPI.
ang bangko lang na ayaw ko, DBP, may nilalagyan kasi akong account dun e gapagong yung dalawang teller at ang dami dami sinisingit na papel gobyerno e.

[vinj]

Most of the branches of the big boys (BPI, BDO and Metro) tend to treat their clients as numbers and not as individual relations anymore due to their sheer size and the number of transactions and clients they have. At the end of the day, it's still the branch manager who'll make a difference to your banking experience.

I used to be in banking and i now deal with the banks a lot with my current job and the amount of BS i get from some of the banks i deal with regard to our borrowings and deposit handling is mind boggling.

*GH, try scouting around the medium size banks such as Chinabank, Security Bank, and the savings banks such as PSBank, RCBC Savings, etc. You may have better chance in finding good service from them and their managers. Open an account also in a new branch that is accessible and yet, traffic isn't much yet. The older the branch, the more client traffic and transactions they have.

[cjv_justice]

"P*cha BPI nanaman!" - My usual reaction everytime I see an online seller's bank details.

And regarding their new machines intended for faster transactions, no help at all IMO. They've become lazy they don't want to type the account numbers anymore, haha.

[Mguy]

So far ok naman ako sa BPI, not because of their branches but more that I could manage naman their shortcomings. How? I do the following:

1. I do online banking to pay bills etc. It hell sure cuts on your time waiting in line. In addition to that, all of my bills are enrolled into a credit card para menos hassle.
2. If I need to deposit or withdraw, I plan it to be at the branch early (9am) or late in the day (around 4pm, they close 4:30). Yun sigurado walang pila or kung mayroon, manageable.
3. Kung alanganin ang oras to do transaction, I make it a point not to transact at those branches na along the main roads, na very accessible to a lot of people. I look for a branch na isolated, at mahirap puntahan ng mga ibang tao.
4. Kapag malas at maraming tao talaga, specially this Christmas season, i delay my transaction some other day. Pikon ako sa kakahintay.

Although I would agree with GH, one thing that I hate is that the lack of tellers is a long standing problems of all banks. Specially if you see 6 teller booths and only 2 or 3 are manned. Mura lang naman ang labor ngayon and banks makes big money, ano ba naman adding a few more people in the payroll to improve customer service.

[gongrhey]

yung SM Fairview branch ng BPI napakasikip. walang mga upuan except kung mag-ttransact ka sa new accounts. 3 lang ang teller booth yung isa para lang sa mga preferred clients nila at sa mga new accounts. ang pila single file na nga lang na hanggang sa pinto na kaya halos wala ng madaanan sa sobrang sikip. na-try ko ng magbayad ako for visa application, sabi ko nga sa misis ko bangko ba to. parang money exchange shop lang
buti na lang wala kaming account sa kanila sa metrobank kami, at kahit na mag-antay ka ay nakaupo naman.

[Noel Salisipan]

I suggest,
1. Schedule
(Avoid monday & friday that most people do the
transaction, or avoid the day & time that most people
do the banking.)
2. Branch
(Change your branch, maybe nearby branch can
accomodate your problem)
3. Asset
(build a good relationship with the supervisor or
manager, they can help you personally do the
transaction.)
4. Bank change
(change your bank if they cannot satisfy your needs.)

For me, #1 already solved the common problem we have. But, if the urgency demand during rush-time I still use #1, & or #3!

Have a happy banking...

[Gerbo]

Yes. This is also my experience with BPI. Long ques and few tellers. Been a BPI client since my college days (late 80's).

Actually ganun din sa BDO, long ques din but transactions seems to mover faster. They have more tellers.

[Noel Salisipan]

It is more worse this holidays.
Avoid 1st week & last week of the month.

[_Qwerty_]

sa bdo kasi pag nakita nila mahaba yung pila.. pati yung nasa new accounts pinapatulong nila..

tip sa BPI.. kung nasa makati ka.. yung BPI sa Greenbelt 5 Basement 1, open till 6pm.. wala masyadong pila..

Yes. This is also my experience with BPI. Long ques and few tellers. Been a BPI client since my college days (late 80's).

Actually ganun din sa BDO, long ques din but transactions seems to mover faster. They have more tellers.

[baludoy]

pareho lang ga-kilometro ang linya sa bpi, unionbank at bdo. pero tama nga minsan ginagawan ng paraan ng bdo kasi ginagamit na din nila iyong new accounts kapag libre sila. sa unionbank naman medyo di rin nakaka-inip kasi may coffeepot sila sa lounge area nila at pwede lapitan iyong mga non-tellers for assistance

so far mabilis sa mga medium sized banks at talagang personalized ang service nila like robinson's bank and sterling bank of asia na may coffeepot din sa lounge area at magaganda ang front liners

Nakakabadtrip lang sa BDO, parating offline yung mga ATM

i agree. kani-kanina lang mag wiwithdraw ako sa atm nila. 2 branches (a total of 4 machines) ang offline

[Ry_Tower]

It is more worse this holidays.
Avoid 1st week & last week of the month.

And Mondays!

[greatauror28]

Being friendly with the tellers is also a bonus.
Sa BDO Paseo sa teller 2 (new accounts) ako nakikipag transact kahit pa cheque deposit, bills payment, WDL, etc para walang pila, pinapayagan naman ako

[111prez]

mag rural bank nalang tayo

nyahahahahaha

:hysterical:

[uls]

huwag na complain mahaba pila

ok lang yan

basta huwag lang mahaba pila dahil lahat ng client nag-co-close ng account hehe

[shadow]

utos niyo na lang sa tao, ganun ginawa ko today sa BPI inutos ko na dahil maraming cheques, then ako pumunta sa Security and BDO dahil cash...less then 3 minutes each banks tapos na ako, dito na ako at nakakapag post...

you can't believe yun kapal ng tseke na backlog sa mga tellers this morning...mga iniiwan na lang sa kanila rin at babalikan na lang...