So I've been telling my dealership (CASA) that my rear rotors/pads are too dusty. I heard that there is a TSB on rear pads being too hard on the rotors. But the service advisor insisted that it's normal. (hint: mazda in the US of A is being serviced by Ford technicians) I asked them to take a look at it at least but they told me that there is no MAZDA TECH on weekends. Wow, for working people like myself, we dont have time to bring it in on weekdays. Hence, we can only come in on weekends. I asked Claremont Mazda/Ford to check the poor A/C performance. Again, "sorry but we dont have any MAZDA TECH on weekends, you would need to bring it on weekdays."

I've had my Mazda3 since July 2005. Had it serviced on Claremont Mazda/Ford twice already. On both occasions, I asked them to check the rear rotors/pads and A/C performance.

Last saturday as I was driving from the supermarket with four passengers, my passengers complained of a foul odor, "something's burning!" The house was only 3 miles a way on a 35mph street. I pulled to the driveway and saw my rear rotors in red and smoking.

I called Mazda 24-HR road side assistance and had it towed to a nearby dealership, Im 35 miles away from Claremont Mazda/Ford. The other dealership (Alhambra Mazda) provided me with a Chevy Cavalier while they work on my car. I believe they will start the work today because I got to the dealership at 4pm last saturday, they are closed on Sundays.

Im not buying any Mazda again. Not because the quality of the car sucks but because the SERVICE quality sucks big time. Note to self, look at the quality of service after buying the car and not the quality of SALES service.

This is probably why there are more loyal buyers of Honda and Toyota amongst Japanese manufacturers.

If it werent for the wife, I'm selling this Mazda3 for a Scion xB. But Im still am! :bwahaha: