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  1. Join Date
    Sep 2008
    Posts
    102
    #81
    Nagpa10000Km checkup ako sa honda pasig this week. Satisfied ako sa service nila. Mabait at magalang ang SA. And binanggit nya na optional lang ang PhP700+ na car wash. Minention din nya na tanggalin ang kahit anong valuables sa sasakyan. Dinouble check nya muna yung kotse bago ko iniwanan sa kanila. When i picked up the car, walang bawas ang gas tank pati ang mileage. mabait pa ang nag-accommodate sakin. Ang hindi lang ok is naka-todo ung aircon nung nakita ko, pero ok lang kasi wala naman bumawas sa gas.

    I don't think na magnanakaw sila dun, i think in the first place ayoko mag-iwan dun ng kahit anong valuables, even if no such "pagnanakaw" happened in the past.

  2. Join Date
    Aug 2005
    Posts
    205
    #82
    Quote Originally Posted by Mar Vela View Post
    hi there ejay,

    i think you didn't get the point. You are in the Philippines! If you leave something in your car and you have no document to prove it is there, it is more likely to be stolen. Im saying not all casa have the case but it is the reality. That is the reason why other casa istall CCTV to record all staff movement and also to prevent technicians to steal good parts for customers cars. It is quite common, that technicians offer cheaper original parts, which they in turn get from other cars being service.

    Parallel point: If you send for example a camera, or a cell phone in AIR21, LBC, or 2GO nag you declared it personal item only and declares it worth 100pesos, it is more likely to be stolen, and they will pay you 100pesos, right away with a smiling face!

    Im a filipino, by blood and by ways. It is shameful to think that every single day, cars in casa's are being stolen from, either by parts or by contents. But that is the reality.
    Though most of these cases are not reported, it is that the owners of these cars dont mind, because they are filthy rich and they have their own drivers bring the cars to be service in the casa. What is a few thousand buck for a brake master cylinder, or a fuel pump anyways when they are earning 5 to 10millions from gov projects.

    This case of yours is an example, on how to act and be cautious when you're in a casa. Even if its only a few hours, if there a chance for contents to be stolen, chances are, it will be.

    So next time, keep you car in sight as much as possible, lock all things in you glove box, and leave only the VALET key.

    Please don't blame Honda, because in my opinion they don't care. As far as they think, you are in the Philippines, and you should be aware of what's going for so many years now. Assume anything can be stolen, anytime, anywhere.

    Happy driving pipol!!!!
    i would agree with you with the reality point. but my friend, if we are going to accept this reality, we should be thinking of leaving our country and change nationality fast.

    it maybe the reality but i would expect more from honda as a company. more so with ayala owned casas, being well respected businessmen.

    its easy to say that reality is sad. but it would be much better to hear that a company is striving to make a difference.

  3. Join Date
    May 2008
    Posts
    58
    #83


    * sir ejay

    well, siguro ginagawa naman ng mga nakakataas ang kaya nila for the best service they can possibly give...talagang nachambahan mo lang siguro na may malikot ang kamay na technician dun or kung sino man...eh not all the time naman na may nagbabantay ng sasakyan kaya hindi rin natin alam kung sino kumuha at anong nangyari...pero kung magkagayon man, magandang gawan ng honda ng paraan yung issue kase it will reflect sa company hindi dun lang sa taong responsible...maganda yung nagreklamo ka so that malaman nila na may mga ganung nangyayari sa kumpanya nila...at least magagawan nila ng paraan yung issue (kung gagawa sila ng paraan)...

    pero hindi din naman sila buong responsible doon sa nangyari...siguro nagtiwala ka na sa honda kaya hindi mo inexpect na may ganun mangyayari...dapat nag doble-ingat ka na lang sana...again, nakachamba lang talaga...well, ngayon at may ganyan nang issue, siguro let it be a lesson sa atin lahat to take care of our belongings, kahit saan pa yan (casa, hotel, valet, resto, gov't office, mall, etc)...

    as for our experience naman(experience lang naman), sa 6 years namin na client ng isuzu eh wala naman kaming reklamo...maganda ang service, honest ang mga tao, mabait, etc...maganda pati ang samahan ng mga employees sa isa't isa...kaya nadadala ang buong company na client-centered at service-oriented...aun po...sana lang ay wala nang makaranas ng ganito ulit...

    drive safely!...God bless!!...


  4. Join Date
    Mar 2009
    Posts
    2
    #84
    This thread has confirmed what I've been thinking for years, Cause everytime I leave my car to casa, I always take all valuables out first, including the subwoofer box and the amplifiers, I've always been cautious about my things being stolen from my car , when someone is working on it.

    Let's face it , We're in the Philippines, And Come to think of it, Yun mga nag aayos ng kotse natin , ehh pulubi lang sila, and if you add to that na medyo kulang ang kanilang education with poor upbringing at syiempre palaging gipit sa pera, malamang na madali lang sila mahulog sa temptation.

    Even amongst Us, We also fall into temptation in a different way. Imagine if a hot Chic is tempting you , Are you 100% sure that you wont fall into that temptation, Nagkataon lang na iba yung temptation sa nagnakaw ng perfume mo, Pero , magnanakaw parin ang tawag sa kanya , nonetheless.

    I think that the management of that Honda branch is accountable for your loss , They should be more strict in implimenting security measures to minimize and eliminate cases like yours. THey should follow the example of Toyota cars in Cagayan de oro city, Cause everytime I leave my car there, They always have checklist , Plus! they take many pictures on various parts of the car, inside and out, Now that's good service. And that is why Toyota CDO have plenty of awards. At kaya din cguro magaganda ang taxi dito sa CDO, The latest Altis,heheh, dahil magaling ang service ng Toyota dito, kaya malaki rin ang tiwala ng mga tao.

    Anyway I'm glad that you were partially compensated by Honda, partially, cause I dont think they can compensate for the time you lost and the aggrivation you've suffered.

    I would advice na kung sino man yun nagnakaw, Forgive them nalang, Diyos na ang bahala sa kanila, Kasi makatarungan ang Diyos, Kahit hindi halata.

    BTW, I dont have any affiliation with anything to do with toyota, In fact my less than a week old car is a new Honda Civic 1.8S automatic. Bilib lang talaga ako sa service ng Toyota dito. At ganito rin sana ang Honda, Cause I'll be seeing Honda more in the future for the service of my new car.

  5. Join Date
    Nov 2007
    Posts
    1,689
    #85
    Quote Originally Posted by marchel View Post
    This thread has confirmed what I've been thinking for years, Cause everytime I leave my car to casa, I always take all valuables out first, including the subwoofer box and the amplifiers, I've always been cautious about my things being stolen from my car , when someone is working on it.

    Let's face it , We're in the Philippines, And Come to think of it, Yun mga nag aayos ng kotse natin , ehh pulubi lang sila, and if you add to that na medyo kulang ang kanilang education with poor upbringing at syiempre palaging gipit sa pera, malamang na madali lang sila mahulog sa temptation.

    Even amongst Us, We also fall into temptation in a different way. Imagine if a hot Chic is tempting you , Are you 100% sure that you wont fall into that temptation, Nagkataon lang na iba yung temptation sa nagnakaw ng perfume mo, Pero , magnanakaw parin ang tawag sa kanya , nonetheless.

    I think that the management of that Honda branch is accountable for your loss , They should be more strict in implimenting security measures to minimize and eliminate cases like yours. THey should follow the example of Toyota cars in Cagayan de oro city, Cause everytime I leave my car there, They always have checklist , Plus! they take many pictures on various parts of the car, inside and out, Now that's good service. And that is why Toyota CDO have plenty of awards. At kaya din cguro magaganda ang taxi dito sa CDO, The latest Altis,heheh, dahil magaling ang service ng Toyota dito, kaya malaki rin ang tiwala ng mga tao.

    Anyway I'm glad that you were partially compensated by Honda, partially, cause I dont think they can compensate for the time you lost and the aggrivation you've suffered.

    I would advice na kung sino man yun nagnakaw, Forgive them nalang, Diyos na ang bahala sa kanila, Kasi makatarungan ang Diyos, Kahit hindi halata.

    BTW, I dont have any affiliation with anything to do with toyota, In fact my less than a week old car is a new Honda Civic 1.8S automatic. Bilib lang talaga ako sa service ng Toyota dito. At ganito rin sana ang Honda, Cause I'll be seeing Honda more in the future for the service of my new car.
    Whew that's harsh man ....

  6. Join Date
    Aug 2009
    Posts
    1
    #86
    Quote Originally Posted by ejaydpogi View Post
    I recently purchased a Honda Civic 1.8V m/t last week. Before the purchase, the sales agent and I agreed that she will be providing a full windshield tint. Anyway, the car was picked up by Tuesday. When we inspected the car at the house, I noticed that the windshield had no tint at all. So I informed the sales agent and she told me to bring the car on Saturday.

    Last Saturday, I went back to have the car tinted. The one who received the car was the sales agent and not the service since it was not a service issue but a dispatch issue. She asked me if there were any valuables inside the car. I told her that there is a perfume (still new with box minus a few sprays) in the center console. She told me that it was okay and I also thought it was since my other car is being serviced with those honda cars pasig
    Anyway, after 2 hours of waiting, the car was finished. The sales agent gave the car to me and went off. But, just leaving the exit of Honda, I checked the console for the perfume. It's gone!

    I parked immediately and went back again and inform the sales agent about what happened. She immediately went in and asked around. The guys who installed the tint confirmed that there was indeed a perfume in the console. But at the wash bay, the guys there said there wasn't.

    Maybe it was stupid of me not to get a receiving form from them. But, it's also their job to issue it when they receive a vehicle. Also, someone inside confirmed that there was indeed a perfume inside the car. Now, its nowhere to be found.

    It's just so frustrating that we buy a new car, it's always assumed that we also bought some amount of trustworthiness from their end. The perfume is not really a big deal, it's valuable to me since it was a present from my wife last holiday. Also, if you can't trust them on this, how can you trust them in more bigger issues like warranties and repairs?!

    I'm filling a formal complaint today because of what happened. I was looking for a manager or somebody who has an authority or power to do something last Saturday but everybody was out.

    In my experience, I can say that Honda Cars Pasig (along Libis), Magnanakaw!
    ha!ha!ha! tama ka dyan bro. maraming magnanakaw dyan s honda cars pasig pero kung alam mo ang kasabihan n ang magnanakaw e galit sa kapwa magnanakaw. he!he!he! peace!!!!!

  7. Join Date
    Jul 2007
    Posts
    116
    #87
    aussieboy - your very first post is very uncalled for

    is that what you learn in Australia?

  8. Join Date
    Aug 2005
    Posts
    205
    #88
    Quote Originally Posted by aussieboy View Post
    ha!ha!ha! tama ka dyan bro. maraming magnanakaw dyan s honda cars pasig pero kung alam mo ang kasabihan n ang magnanakaw e galit sa kapwa magnanakaw. he!he!he! peace!!!!!
    same reason why cops run after crooks? shall we call cops crooks also? being ignorant to your right is your choice. i choose to fight for mine.

  9. Join Date
    Jan 2009
    Posts
    817
    #89
    I think the general rule is to not leave any valuables in the car, especially if left personally unattended.

    But if you do and you make an issue out of it, then the fault is with you. You should have taken the necessary precautions to prevent this from happening.

    The world we live in nowadays.... people find it hard to trust their own family members, let alone complete strangers.

  10. Join Date
    May 2008
    Posts
    17
    #90
    i've been reading this thread just now and i totally agree with you ejaydpogi!

    if people were only like you having a very very good common-sense, im sure it would be a better world.

  11. Join Date
    Feb 2008
    Posts
    14,181
    #91
    Ayala CASA di pa ba kayo natututo. Go Yuchengco basta pag Honda. Now kung taga south ka then making the journey is worth it. Swerte na lang tayo taga north...

  12. Join Date
    Oct 2002
    Posts
    1,842
    #92
    Quote Originally Posted by OldSchoolHack View Post
    I've been reading this thread and got kinda worried about the Honda casa. But when I had my backup sensor installed last sunday in HCQC, wala ring checklist. Being alerted already I got all my important belongings out before I went there.

    Surprisingly I found this small plastic bag in the glove compartment, containing whatever seemed important but was left inside the car (an audio cd, a celphone charger and a tire gauge).

    Just my opinion but I think the Honda center in Quezon Avenue are doing a good job keeping your valuables left in your car at bay.

    Causing one of your headlamps to moist after a rust proofing job I had with them however, is another story. Nobody's perfect I guess.

    notice matagal mag checklist iyang mga CASA? Hoping kasi na iwan mo na lang at hindi ka na magpachecklist, pag may nawala kasi mas may laban sila sa demandahan kung wala kayong checklist (At sa mga boss nila).

    I think dapat yung level ng trust is mas mataas, considering NAPAKAMAHAL ng service nila.

  13. Join Date
    May 2007
    Posts
    104
    #93
    *******ng mga casa yan! makakarma yan mga ulul na yan... mahuhuli din ni bitag yan!

    kaya ako being in the buy and sell business for years, di talaga ako bibili ng bnew na kotse. the moment na nilbas mo sa casa yan depreciated na agad value nyan! minus 30% na agad.

    abang na lang ako magbebenta after a few mos, yung tipong nalugi at d kaya bayaran monthly...

    it just shows na nde talga reliable service sa CASA. and one thing more, nde ako bilib sa technical expertise ng mga nasa casa. magagaling pa yung mga well established na talyer, mga expert mekaniko nila at hinde pa taga... tipong ang kelangan lang palitan oring nd distributor sa casa palit buong distributor. deym!!!!

  14. Join Date
    May 2009
    Posts
    564
    #94
    I've learned a lot from this thread.

    Thanks to the thread starter for the heads up! At least Honda cars Pasig has been reminded of the significance of issuing a checklist and we the customers of removing our belongings before leaving our cars for repairs to avoid headaches.

    I myself have experienced belongings and money getting lost after leaving my car for repairs and I just took a deep breath and mentally kicked my head for being being irresponsible everytime. I hated losing valuable time and patience dwelliing on less relevant matters more than losing a few trinkets.

    You, on the other hand, sacrificed your time and effort to correct one common malpractice, however minor. Score one for the consumers.


    I salute you sir.

  15. Join Date
    Jan 2007
    Posts
    1,036
    #95
    just a tip sa mga nagpapservice pa sa casa. always check before and after servicing yun mga rims/tires/spare tire, ilaw, switches nyo including sa foglamps, side mirror adjustment etc. had an experience before na nabali yun side mirror ng eg ko. after repair sa casa ayos na yun side mirror kaso sira yun switch. pinalitan nila. pagdating ko sa bahay yun switch mukha hindi bnew. medyo makintab na sa gamit. isip ko lang baka sa ibang kotseng nagpapaservice kinuha

  16. Join Date
    Aug 2005
    Posts
    205
    #96
    Quote Originally Posted by mikhailer View Post
    and one thing more, nde ako bilib sa technical expertise ng mga nasa casa.
    hahaha. i myself have no faith on their so called technical expertise. if not for the warranty, i will fix the car myself.

  17. Join Date
    Sep 2009
    Posts
    4
    #97
    Hi po, speaking of casa, kasi evrytime i will bring and leave my civic 2007 at the casa for 2 or more days of repair with 1/4 (4bars * the gauge) of fuel and then pag nilabas ko na from Honda Casa empty na ung fuel gauge ko as in umiilaw na yung empty warning.just wanna ask if is this normal na mauubos yung fuel for the check up?the 1st time I brought my car is for PM and the second time is the replacement of Gear box the same situation na nasa empty na yung fuel ko..give me some info po for Casa concerns..thanks..

  18. Join Date
    Jan 2007
    Posts
    1,036
    #98
    not normal. na siphon na malamang yun gas mo. even if they road test the car 1/4 is still a considerable amount of fuel. unless sa labas ginawa kotse mo

  19. Join Date
    Aug 2005
    Posts
    205
    #99
    Quote Originally Posted by zwyx09 View Post
    Hi po, speaking of casa, kasi evrytime i will bring and leave my civic 2007 at the casa for 2 or more days of repair with 1/4 (4bars * the gauge) of fuel and then pag nilabas ko na from Honda Casa empty na ung fuel gauge ko as in umiilaw na yung empty warning.just wanna ask if is this normal na mauubos yung fuel for the check up?the 1st time I brought my car is for PM and the second time is the replacement of Gear box the same situation na nasa empty na yung fuel ko..give me some info po for Casa concerns..thanks..
    check my earlier posts. my 06 honda city was left with honda makati for about a month with more or less 100km milage. i got it from them with more than 700km milage. according to them the discrepancy is due to drive test. i ask them where did they test drove the car since, apparently they think i'm some sort of stupid. they told me they test drove the car at the sta. rosa plant. i told them that they have a driving course facility in paranaque which is more closer, so why bring to sta. rosa. another thing i asked was if they have any idea how far is 600km?

    at the end, they can't justify the mileage increase. after that, i went straight to the car wash. the car wash boy found 2 sets of slippers and an umbrella. heaven knows where and who used the cars.

  20. Join Date
    Apr 2009
    Posts
    1,675
    #100
    Quote Originally Posted by ejaydpogi View Post
    check my earlier posts. my 06 honda city was left with honda makati for about a month with more or less 100km milage. i got it from them with more than 700km milage. according to them the discrepancy is due to drive test. i ask them where did they test drove the car since, apparently they think i'm some sort of stupid. they told me they test drove the car at the sta. rosa plant. i told them that they have a driving course facility in paranaque which is more closer, so why bring to sta. rosa. another thing i asked was if they have any idea how far is 600km?

    at the end, they can't justify the mileage increase. after that, i went straight to the car wash. the car wash boy found 2 sets of slippers and an umbrella. heaven knows where and who used the cars.
    what the? 600km? 6 weeks of use ko na yun ah! Sana nga kung ganun lang, test drive lang, eh paano kung ginamit for personal use? Ang nakakainis pa doon, paano kung pinangharabas yang City mo like redlining? Who knows? Putik, kung ako yan nag-init na ulo ko, tapos sabi mo may tsinelas pang souvenir!

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