Cebu Pacific - Bad, Bad Service

**tidus1203** · April 20th, 2008 10:24 PM

You get what you paid for, budget airlines are not known for their good service... PAL ain't good either dami ding delays yan.... You want a good airline, try Cathay Pacific or Singapore Airlines, now thats what I call a good airline...

**non-vtec** · April 20th, 2008 11:54 PM

here's the catch with cebu pacific is that you really get low fares. but once the booking class of those promo fares is full, you have to get the next higher available fare and so on. sometimes it gets more expensive pa than PAL.

**webmiester** · April 21st, 2008 02:14 AM

rue, k

Originally Posted by non-vtec

here's the catch with cebu pacific is that you really get low fares. but once the booking class of those promo fares is full, you have to get the next higher available fare and so on. sometimes it gets more expensive pa than PAL.

yes, that's true. Pero I think PAL has startd using a similar technique na rin sa sales nila...

**boybi** · April 21st, 2008 08:38 AM

Originally Posted by non-vtec

here's the catch with cebu pacific is that you really get low fares. but once the booking class of those promo fares is full, you have to get the next higher available fare and so on. sometimes it gets more expensive pa than PAL.

True. 2 years ago, nag-Hong Kong family namin and naghiwalay kami ng airline, PAL and CebuPac. Mas mura pa yung sa PAL ng 2-3K.

**marv25** · April 21st, 2008 10:55 AM

Originally Posted by non-vtec

here's the catch with cebu pacific is that you really get low fares. but once the booking class of those promo fares is full, you have to get the next higher available fare and so on. sometimes it gets more expensive pa than PAL.

yun nga lang... basta you book early, ok lang... but if you book just a few days before the flight, mas mahal na ang cebu pac or maliit nalang difference, so PAL nalang.

grabe ang ginawa sa amin ng PAL dati. Flight namin from cebu-manila is scheduled at 8am then dahil nasira ang aircraft, na-delay at naging 10am, so sabi namin ok lang kasi kung uuwi pa kami, mga 30 minutes pauwi so might as well stay there and wait nalang. Then nung mga 9.30 na, nadelay ulit... 1pm daw... then nung 12.30 na, delay ulit... 3pm daw... then delay ulit ng 4pm... then delay ulit ng 6pm... we finally left at 6pm on a 747...

nagkaroon ng parang mob sa harap ng check in counter ng PAL... maraming naiinis. Some took the cebu pac flight nalang which was always on time before.

PAL also gave each of the passengers food stubs for lunch. We used it on one of the food stalls in Mactan Airport but malas kami or what, the soup we ordered was rotten... buti nalang we only took one sip each and we noticed na the bubbles sa soup...

There were 4 of us... my mom, my brother who was 2 years old at that time, my 6 yr old brother, and me... i was mga 10-11 back then...

parang baliktad na ngayon...

**tibo_3rd** · April 21st, 2008 12:33 PM

my wife finally got her refund for the ticket that was booked about november last year, 4 months after she requested the refund.

**webmiester** · April 21st, 2008 04:51 PM

Originally Posted by tibo_3rd

my wife finally got her refund for the ticket that was booked about november last year, 4 months after she requested the refund.

Yes, it takes around 3-4 months for them to refund. If ever you ask for a refund, be sure to PAY your credit card bill immediately, then wait for the refund, or else, your bill will accumulate interest rates, and by the time the refund comes, you would have accumulated a good amount of billing interest. Cebu Pacific will only refund the cost of the ticket, the interest is not included.

My tita had to have 2 of her tickets refunded at the cebu pacific office... It took her 10 hours in line to reach the counter! Talo pa yung nagtrabaho ng 8 hours!

**LadyRider** · April 21st, 2008 10:37 PM

Naku puro ata halos horror stories nababasa ko dito! Punta pa naman kami nila Master Jedi sa Cebu sa May 22 for the Cebu Car Show via Cebupak! Sana naman di kami ma delay... Sayang ang oras kase 4 days lang kami doon!

**boybi** · April 22nd, 2008 05:10 AM

Originally Posted by tidus1203

You get what you paid for, budget airlines are not known for their good service... PAL ain't good either dami ding delays yan.... You want a good airline, try Cathay Pacific or Singapore Airlines, now thats what I call a good airline...

Budget airlines din ang Tiger Airways, nadedelay ba ito or meron na rin bang naka-experience ng horror stoties dito?

**XUV-AT2002** · April 22nd, 2008 07:06 PM

I think we are on this same flight they combine all the delayed flight to just 1 big plane and the pilot is explaining that they are just waiting for document etc...

Originally Posted by marv25

grabe ang ginawa sa amin ng PAL dati. Flight namin from cebu-manila is scheduled at 8am then dahil nasira ang aircraft, na-delay at naging 10am, so sabi namin ok lang kasi kung uuwi pa kami, mga 30 minutes pauwi so might as well stay there and wait nalang. Then nung mga 9.30 na, nadelay ulit... 1pm daw... then nung 12.30 na, delay ulit... 3pm daw... then delay ulit ng 4pm... then delay ulit ng 6pm... we finally left at 6pm on a 747...

nagkaroon ng parang mob sa harap ng check in counter ng PAL... maraming naiinis. Some took the cebu pac flight nalang which was always on time before.

PAL also gave each of the passengers food stubs for lunch. We used it on one of the food stalls in Mactan Airport but malas kami or what, the soup we ordered was rotten... buti nalang we only took one sip each and we noticed na the bubbles sa soup...

There were 4 of us... my mom, my brother who was 2 years old at that time, my 6 yr old brother, and me... i was mga 10-11 back then...

parang baliktad na ngayon...