Ford Fiesta Issues

[jojopad]

A precedent of things to come for Ford PH? I doubt Ford PH will do the right thing for their customers...

Ford May Have to Replace 1,5 PowerShift Equipped Vehicles in Australia | Philippine Car News, Car Reviews, Automotive Features, and New Car Prices | ************

The amount is a record-setting fine handed out to a car company in Australia and represents over 10,500 complaints regarding the Ford Fiesta, Focus, and EcoSport models equipped with the dual clutch automatic transmission sold between 2011-2015.

Complaints in Australia began to surface in 2015 and 2016 and Ford now admits it initially misdiagnosed the problem.

“We took too long to identify the issues and we acknowledge that PowerShift customers did not have complaints handled appropriately between May 2015 and February 2016,” said Graeme Whickman, President & CEO Ford Motor Company, Australia.

“We were overwhelmed with the volume of complaints and, while it was not intended, over a ten-month period our processes were inadequate and information provided was either inaccurate or incomplete. We let our customers down and for that we are sorry.”

“We now realize this program was flawed as it didn’t ensure an adequate assessment of customers’ rights under [Australian] consumer law. We are committed to making right with these customers.”

[maxpedition]

A precedent of things to come for Ford PH? I doubt Ford PH will do the right thing for their customers...

Ford May Have to Replace 1,5 PowerShift Equipped Vehicles in Australia | Philippine Car News, Car Reviews, Automotive Features, and New Car Prices | ************

The amount is a record-setting fine handed out to a car company in Australia and represents over 10,500 complaints regarding the Ford Fiesta, Focus, and EcoSport models equipped with the dual clutch automatic transmission sold between 2011-2015.

Complaints in Australia began to surface in 2015 and 2016 and Ford now admits it initially misdiagnosed the problem.

“We took too long to identify the issues and we acknowledge that PowerShift customers did not have complaints handled appropriately between May 2015 and February 2016,” said Graeme Whickman, President & CEO Ford Motor Company, Australia.

“We were overwhelmed with the volume of complaints and, while it was not intended, over a ten-month period our processes were inadequate and information provided was either inaccurate or incomplete. We let our customers down and for that we are sorry.”

“We now realize this program was flawed as it didn’t ensure an adequate assessment of customers’ rights under [Australian] consumer law. We are committed to making right with these customers.”

I doubt it. Takot tayo mawalan ng investor e, definitely the government will just keep mum on it.

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[StockEngine]

I doubt it. Takot tayo mawalan ng investor e, definitely the government will just keep mum on it.

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mawalan ng investor?

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[joachim0925]

I just bought a second hand Ford Fiesta Sedan 2011 (AT). I am trying to figure out how to activate the Bluetooth since nasa Menu option sya pero ende ko magalaw sa options. Is it disabled and depende sa varient ng Fiesta?

[briancimafranca]

good day mga paps!
baka may pinalumaan kayong stock mags, pareho naman yata ng specs sa Ecosport, benta nio na sa akin

Benta ko akin. Pm me sa fb. Joseph Brian Cimafranca

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[Woof]

A precedent of things to come for Ford PH? I doubt Ford PH will do the right thing for their customers...

Ford May Have to Replace 1,5 PowerShift Equipped Vehicles in Australia | Philippine Car News, Car Reviews, Automotive Features, and New Car Prices | ************

The amount is a record-setting fine handed out to a car company in Australia and represents over 10,500 complaints regarding the Ford Fiesta, Focus, and EcoSport models equipped with the dual clutch automatic transmission sold between 2011-2015.

Complaints in Australia began to surface in 2015 and 2016 and Ford now admits it initially misdiagnosed the problem.

“We took too long to identify the issues and we acknowledge that PowerShift customers did not have complaints handled appropriately between May 2015 and February 2016,” said Graeme Whickman, President & CEO Ford Motor Company, Australia.

“We were overwhelmed with the volume of complaints and, while it was not intended, over a ten-month period our processes were inadequate and information provided was either inaccurate or incomplete. We let our customers down and for that we are sorry.”

“We now realize this program was flawed as it didn’t ensure an adequate assessment of customers’ rights under [Australian] consumer law. We are committed to making right with these customers.”

Ford Australia's sly wordsmithing of their statement is really something. If you read it carefully, it is apparent that Ford Australia never admitted that the concerned PowerShift models had defective transmissions - only that they did not handle the complaints in a proper manner. This was a deliberate and calculated move so that the company would not set any precedent for a recall. And all they had to do was address the 10,500 Australian individuals that actually complained about this issue. For the rest that kept quiet, well too bad for them.

Everyone knows that there is a problem with Ford's DCT. As there is no formal acknowledgment or recall from corporate, dealerships continue to handle complaints on a case to case basis. The best you can do is to make your case heard so that Ford Philippines can be compelled to do right by you. Meticulously document this process from the beginning as it will take a while before you get any relief.

Yung reflashing ng TCM delaying tactic lang yan para pagurin at paikutin lang kayo. Escalate your case if the repairs/solutions repeatedly fail to fix or even aggravate the problem. Start with the SA, then the branch GM then finally to Ford Motor Company Philippines.

Good luck.

[Altairlc]

Ford replaced the TCM for free because the car was was shuddering and not able to reverse. After 1 month same thing happens. Then Ford is now charging 14500 for labor for pull down transmission. And when they opened the transmission they are charging 76500 for 2 shift forks and release bearings. They showed the transmission where the insides were full of rust. They said it is caused sa paglusong sa baha. To think that they were advertising the Ecosport having 550mm wading height. I answered if it's baha why then other components are not affected by floodwaters. Then they said that it might be to tilamsik of rainwater. To think that the Dry type DCT250 should be sealed for 10 years and Ford in other countries has extended the warranty for transmission for 7 years. Here its a robbery.

Sir May I know kung ano ang naging step mo to fix your car. I am having the same problem with may ford fiesta and same respond from the dealer.

Thanks

[Zyne]

Good afternoon. Patulong lang po na magdecide. Meron kasi binebenta ang Ford distributor na 2014 Ford Fiesta Titanium Demo Car amounting to P348,500 with mileage of 6356km. Do u think is it a good buy? Thanks.

[Mikmykz]

^^^ There is a small fine print in the details of the DCT250 tranny. It is not totally maintenance free. It is rated for 150K miles (240k KM) before the following things are done.

- Change automatic transmission fluid and filter (filter not required on 6F35, 6F50, DPS6 and AWF-21 transmissions); consult dealer for requirements

Hi po new member here. I also have ford fiesta AT 2011 hatchback. Ask ko lng, paano po ba nlalaman if i need to change my ATF na? My odo is 100k+ already.

And ask ko lng dn po, ano po kaya prob ng fiesta ko, prng may tnog sa ilalim o umiingit. Mnsan lng naman, minsan wala.

[Egan101]

Hi po new member here. I also have ford fiesta AT 2011 hatchback. Ask ko lng, paano po ba nlalaman if i need to change my ATF na? My odo is 100k+ already.

And ask ko lng dn po, ano po kaya prob ng fiesta ko, prng may tnog sa ilalim o umiingit. Mnsan lng naman, minsan wala.

Ano ba Fiesta mo? 1.4L AT or 1.6L AT? Yung 1.4L, traditional AT ang tranny nun so ATF gagamitin but every 40k KM ata replacement nun. Yung 1.6L, DCT ang tranny nun, every 100K KM ata change ng DCTF.

[milesdsc]

Mga sir patulong naman po. Minsan namamatayan ako ng engine hindi ko talaga malaman ano problem. AT 2011 S variant. Nasa drive naman tapos bigla nalang namamatay engine. Ano po ba ang solution for this? TIA

[jojopad]

Mga sir patulong naman po. Minsan namamatayan ako ng engine hindi ko talaga malaman ano problem. AT 2011 S variant. Nasa drive naman tapos bigla nalang namamatay engine. Ano po ba ang solution for this? TIA

Pusibleng nagloloko na yung alternator o di kaya yung transmission control module. Suggestion ko patingin mo na yan sa casa asap. Mahirap nang tumirik habang nasa byahe ka.

[StockEngine]

dagdag info

there are some ford mechanics on fb..

[milesdsc]

Pusibleng nagloloko na yung alternator o di kaya yung transmission control module. Suggestion ko patingin mo na yan sa casa asap. Mahirap nang tumirik habang nasa byahe ka.

If bibili ako ng scanner ma detect kaya yung problem before ko dalhin sa casa? Sobrang ripoff kasi sa casa sa totoo lang ang mahal talaga nila maningil.

[Egan101]

If bibili ako ng scanner ma detect kaya yung problem before ko dalhin sa casa? Sobrang ripoff kasi sa casa sa totoo lang ang mahal talaga nila maningil.

If you bring it to a Ford dealer and upon checking the error/fault is related to TCM, they will not charge you anything. Ford cars with the dry-clutch DCT has an extended warranty for its TCM (240k kilometers or 10 years).

You can buy your own OBD scanner to check the error/fault codes but if you don't have the data to cross-reference code with the actual error/fault description, you will still have to consult a Ford dealer or download online data if you can.

[milesdsc]

If you bring it to a Ford dealer and upon checking the error/fault is related to TCM, they will not charge you anything. Ford cars with the dry-clutch DCT has an extended warranty for its TCM (240k kilometers or 10 years).

You can buy your own OBD scanner to check the error/fault codes but if you don't have the data to cross-reference code with the actual error/fault description, you will still have to consult a Ford dealer or download online data if you can.

Copy sir will do maraming salamat.

Do we have a facebook group for ford fiesta owners? Thanks

edit: May bayad po ba once pina check TCM sa casa? Baka pabayarin brother ko pag punta doon, overseas kasi ako so sa kanya ko ipaasikaso. TIA

[Egan101]

Copy sir will do maraming salamat.

Do we have a facebook group for ford fiesta owners? Thanks

edit: May bayad po ba once pina check TCM sa casa? Baka pabayarin brother ko pag punta doon, overseas kasi ako so sa kanya ko ipaasikaso. TIA

Di ka naman sisingilin kapag pinasok mo yung kotse. Kapag na diagnose na at pinagawa mo, doon lang may bayad. Puwede mo naman pull out yung kotse kung ayaw mo ipagawa.

[Stupido0o0]

Mga sir ptulong nmn po, nkbli po aq ng fofi 2014 s variant hatchback, npansin q po n hindi gumagana ung highbeam nya, nung tningnn q ung fuse at relay n notice q n wla xang relay base s owners manual, R4 po ung relay ng highbeam, tpos base dn s owners manual ung R5 eh not use, gzto q po sana ilipat ung relay ng R5 to R4 pra s highbeam, ok lng po b un at wla po bng mgiging problema?thanks in advance

[StockEngine]

bro shorthand is kinda difficult to read and its prohibited. I didnt even bother reading the rest of your post😅

[yapoy86]

bro shorthand is kinda difficult to read and its prohibited. I didnt even bother reading the rest of your post😅

Well what do we expect? It matches the username.