Thanks for the link. I'll post it up at Ford Club when I get the chance.
Guys, let's not turn this into a shouting match. Without evidence to the contrary, we cannot accuse
rsc6288 of being a front for anything else or of being an anti-Ford propagandist. As he has shown, this is a known defect in the product he bought and that he is majorly disappointed with the handling he has received. He is no different from the owners of defective Toyota D4Ds or poorly-assembled Honda cars at this point.
And, at
rsc6288, don't take it personally, but there is a long history of posers and such trying to create negative publicity for certain brands or corporations, or trying to discredit people who create such publicity.
Fireblade is a regular member of our boards, and not part of the latter, but we've received quite a few spurious complaints about Ford/Mazdas without concrete (or logical) basis (look up "Everest" and "Jeepney" in the search function, or the case of the destroyed Focus engine that Ford wouldn't fix because the owner (stupidly) hydrolocked it), so he (and some others) are understandably skeptical.
Personally, being well acquainted with the poor brakes on the Expedition and Explorer, I was skeptical myself, until you provided the link for the recall issue regarding the brakes. The other stuff is just the usual, and not really major problems per se (just by-products of poor workmanship on the part of Ford America... the Explorer is 100% CBU), but I can understand how they added to your frustration.
And, like I've said before, there are lots of bad reports regarding service at Ford Global City. That's why he was offering to help, as it would be a service to other Ford owners like ourselves, if your complaints were to reach the right ears. This would (hopefully) help encourage change at the dealership in question, and help other owners avoid these problems.
I sincerely hope you direct a letter at Ford Philippines yourself regarding your problems. They need to know these things.
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In the end, it's an expensive lesson learned... research the vehicle you're buying before buying it. Online forums like this have info regarding even new cars that would be surprising to most (check out the engine support discussion in the Honda Civic thread, or the turbo hose discussion in the Santa Fe thread, or the now infamous D4D woes thread) And follow pre-delivery inspection to the letter. None of the major manufacturers are perfect or free of defect, and if you're not careful, you might be majorly disappointed again.
Good luck with your new vehicle, sir.
