2012 Ford Ranger

[StockEngine]

I have another issue. Still with my WT3.2 and how terrible Ford's aftersales service is.

I went in for my 20k PMS. Reported excessive smoke when accelerating and a thin film of oil on my tailgate everytime I go highway driving. There seems to be an oil leak between the top block and the rest of the engine. I also reported that my coolant in the reservoir is below the low level.

The first issue: it wasn't oil, but diesel. Unfortunately one of the injectors (they didn't say which one) was loose off from the factory. So it was spewing diesel while running at high speed creating a mist thus looking like a thin film of oil on the tailgate.

The second issue: the diesel leaking went to the coolant hose connected to the radiator and the oil cooler. The hose bubbled and causing it to leak leading to the rapid decrease of coolant fluid in the reservoir.

Why Ford aftersales is terrible even after all these years? First they told me that it was normal for the coolant level to go from max level to low level in just 6mos. In which I strongly disagree. They were suppose to release the car if only i didn't insist that they make a thorough inspection of the cooling system. True enough after a second inspection they were able to trace where the leak was coming from.

I was without a car for two weeks. The service advisor kept telling me the spare parts will arrive with the next delivery of cars from the plant. That went for two weeks though deliveries happen every Tuesdays and Thursdays. I even came to the dealership on a Saturday because my SA failed to advise me that they are yet to receive the spare parts the following week.

There is no loaner car for warranty repairs. I have to endure 3 hours of jeepney ride one way just to get to work everyday. Then another 3 hour commute to go home. It is very rare for a taxi to passby our area in the wee hours of the morning. Then if you are lucky enough to get a cab, be prepared to pay P400 each way. I live in Taytay and my work is at Diliman QC. That is about 20km in between.

So you pay so much for the car. Then pay a lot for PMS only to commute for two weeks without any relief or whatsoever from Ford. They could really care less if they have inconvenienced you. Do not provide timely updates. Difficult for you to escallate your case to the management. If you were in the States or Australia, it would have been a different story. Consumers are well protected from this sort of issue.

Here is the funny part. They made me pay on top of my PMS amounting over P12k another P800 for the coolant they used to top up mine. Talk about rubbing salt to your injury. I'm thinking of switching casa. I'm currently with Ford Cainta, probably I would go to Libis for my next PMS. Is it better there?

Which casa or dealership(in the pilipines) provides a loaner car when they repair a vehicle under warranty?

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[Walter]

Lexus perhaps? ...

[minicarph]

Which casa or dealership(in the pilipines) provides a loaner car when they repair a vehicle under warranty?

Sent from my SM-G935F using Tsikot Forums mobile app

Mahindra


____________________________________
I am the omega who looks like an Alpha

[Offroad_Goals]

I've heard from my friend and some people I knew, some also owns one, that this car is hard and expensive to maintain. Is this true?

[Offroad_Goals]

I have another issue. Still with my WT3.2 and how terrible Ford's aftersales service is.

I went in for my 20k PMS. Reported excessive smoke when accelerating and a thin film of oil on my tailgate everytime I go highway driving. There seems to be an oil leak between the top block and the rest of the engine. I also reported that my coolant in the reservoir is below the low level.

The first issue: it wasn't oil, but diesel. Unfortunately one of the injectors (they didn't say which one) was loose off from the factory. So it was spewing diesel while running at high speed creating a mist thus looking like a thin film of oil on the tailgate.

The second issue: the diesel leaking went to the coolant hose connected to the radiator and the oil cooler. The hose bubbled and causing it to leak leading to the rapid decrease of coolant fluid in the reservoir.

Why Ford aftersales is terrible even after all these years? First they told me that it was normal for the coolant level to go from max level to low level in just 6mos. In which I strongly disagree. They were suppose to release the car if only i didn't insist that they make a thorough inspection of the cooling system. True enough after a second inspection they were able to trace where the leak was coming from.

I was without a car for two weeks. The service advisor kept telling me the spare parts will arrive with the next delivery of cars from the plant. That went for two weeks though deliveries happen every Tuesdays and Thursdays. I even came to the dealership on a Saturday because my SA failed to advise me that they are yet to receive the spare parts the following week.

There is no loaner car for warranty repairs. I have to endure 3 hours of jeepney ride one way just to get to work everyday. Then another 3 hour commute to go home. It is very rare for a taxi to passby our area in the wee hours of the morning. Then if you are lucky enough to get a cab, be prepared to pay P400 each way. I live in Taytay and my work is at Diliman QC. That is about 20km in between.

So you pay so much for the car. Then pay a lot for PMS only to commute for two weeks without any relief or whatsoever from Ford. They could really care less if they have inconvenienced you. Do not provide timely updates. Difficult for you to escallate your case to the management. If you were in the States or Australia, it would have been a different story. Consumers are well protected from this sort of issue.

Here is the funny part. They made me pay on top of my PMS amounting over P12k another P800 for the coolant they used to top up mine. Talk about rubbing salt to your injury. I'm thinking of switching casa. I'm currently with Ford Cainta, probably I would go to Libis for my next PMS. Is it better there?

Oh my! What a place. You have to pay 400 pesos for a one way 20 kilometer trip. That's pretty terrifying

[JX290]

Any fresh inputs on your ranger? satisfied?

[carllomibao]

Mga sir do you know a good shop for ford parts? Where can I buy power window mechanism assembly for 2010 ranger?

[babkalakal]

Hello mga ka tsikot!
Need lang po suggestions for battery replacement. Casa kasi is asking 14k kaso i feel sobra mahal na yun. Ano kaya maganda replacement brand and what exact model. Not quite familiar with ford battery. Thanks. Ford 2015 ranger a/t 2.2 45t kms

Ang nakasulat po sa battery ay
Av29-10655-cd 12v/60ah/105rc
590cca(sae)/590cca(gs)
type a/t

[Wh1stl3r2]

Hello mga ka tsikot!
Need lang po suggestions for battery replacement. Casa kasi is asking 14k kaso i feel sobra mahal na yun. Ano kaya maganda replacement brand and what exact model. Not quite familiar with ford battery. Thanks. Ford 2015 ranger a/t 2.2 45t kms

Ang nakasulat po sa battery ay
Av29-10655-cd 12v/60ah/105rc
590cca(sae)/590cca(gs)
type a/t

I'm sure you can get any 2sm or 3sm battery with the same polarity orientation. Aside from the usual Motolite, GS Battery (maintenance free) has been really good to me. Long service life of over 2 years.

[babkalakal]

I'm sure you can get any 2sm or 3sm battery with the same polarity orientation. Aside from the usual Motolite, GS Battery (maintenance free) has been really good to me. Long service life of over 2 years.

Thanks Sir!

maarte ate ford cavite kesyo special battery daw but I for one am not buying that cr*p.

[Wh1stl3r2]

Thanks Sir!

maarte ate ford cavite kesyo special battery daw but I for one am not buying that cr*p.

No biggie. Typical MF 2sm batteries have 60ah or more. If the dimensions (LxW) are about 269x173mm, it is 2sm. If larger, it is 3sm. But you also have to take note of the 2 poles' polarity orientation.

[Walter]

Be mindful when changing batteries of Ford Ranger and Everest, best if you know how to retain the memory when changing battery ...

[motocyclist]

Does any one here had problems with the Aircon Heater Actuators (Tak Tak Tak) dash board sound?

[Walter]

It's the aircon vent motor malfunctioning ... there are two of them ... each will cost 1500 + 1500 labor ... have both replaced at the same time even if only one is malfunctioning ... the other will eventually malfunction also ...

[Walter]

I think the battery for the 2.2 engine is a DIN66 type ... Motolite and Amaron has those ... 3.2 engine uses different battery ...

[Turbo Diesel]

Anyone with a long term ownership review of the older ranger? I'm wondering coz we've been checking the bt50 out.


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[motocyclist]

It's the aircon vent motor malfunctioning ... there are two of them ... each will cost 1500 + 1500 labor ... have both replaced at the same time even if only one is malfunctioning ... the other will eventually malfunction also ...

Thanks, which shop can you recommend?

[Walter]

Go to a Ford dealer ... have the issue diagnosed properly ... might not be the aircon vent motor ...

[JX290]

Anyone with a long term ownership review of the older ranger? I'm wondering coz we've been checking the bt50 out.


Sent from my iPhone using Tapatalk

I have a 4 yr and 2 months old xlt ranger 2.2 and never encountered any problems. In its 3 yrs warranty, I opted to stop going to the service center when the unit was 2 yrs old for personal reasons. Other units I knew might have problem with their turbos, hoses, batteries which drains overnight but fortunately my unit is still free of the well known symptoms, just might be lucky though. My battery still going strong after 4 yrs! I have upgraded the headlights to the one offered by skylight autohub and the wheels just to make it look better. //cdn.tsikot.com/forums/images/icons/icon7.png

[Aleman]

Pre, mine is also 2012 although acquired around October. I am planning on replacing the headlights as well from skylight, can you give me feedback on its performance and how is it holding up? TIA

I have a 4 yr and 2 months old xlt ranger 2.2 and never encountered any problems. In its 3 yrs warranty, I opted to stop going to the service center when the unit was 2 yrs old for personal reasons. Other units I knew might have problem with their turbos, hoses, batteries which drains overnight but fortunately my unit is still free of the well known symptoms, just might be lucky though. My battery still going strong after 4 yrs! I have upgraded the headlights to the one offered by skylight autohub and the wheels just to make it look better. //cdn.tsikot.com/forums/images/icons/icon7.png