
Originally Posted by
lexiconmaster
Just experienced my first major issue yesterday. Not sure how major it is but then if you can't use your car, that's major to me.
So I parked and went to sleep (I work in the evenings so I parked maybe around 9AM - I was too tired that morning that I didn't park where I usually do, I just parked beside the road.). I woke up around 6PM to move the car so I can immediately leave when dressed up. So I turned the engine on and changed the gear but noticed that it's a little "softer" that it used to be. There didn't seem to be that resistance you usually feel especially when shifting from "park". Now I revved and the car wouldn't move. As a newbie on cars this got me nervous so I started asking friends what it could be - as you might know, there could be several potential causes so I got some different helpful replies but couldn't make sense of all of them.
I checked for some light indicators that could potentially point the problem but I didn't see anything saying such on the dash display. However, I noticed that no matter which gear I put it on, the digital indicator stays at "P". This is when I figured the gear wouldn't engage. I texted my SA which I just learned that day has left the company a few days back but was kind enough to provide me the number of the casa mechanic - this was around 7:50PM. I called the mechanic and his response was to get with the manager to see what should be done. I am not aware of the process for roadside assistance but this tells me there could be none because of the need to validate with a manager. A friend came by to assist and made the phone call again to the mechanic - he's a little bit more aggressive than I am, not sure about the full conversation but he got the mechanic to come over.
The mechanic eventually arrived at around 9:00PM, checked some things under the car then on the engine. At this point, I already missed my first important meeting of the day - good thing, I have an understanding boss. Eventually, he went inside the car and opened that "box" where the "kambyo" and the handbrake are located. He was on the driver side and I sat on the passenger side to help by using my phone as flashlight. This process took a while because he is doing more of "kapa" than knowing where the joints and screws exactly are. I was losing hope so I started asking about a towing service they might have to which I couldn't get a direct answer. Again, either they don't have a process for these situations or the employees do not know. Good thing I remember that discussion with Slapz about the Petron card so I looked at the brochure and saw that they have a towing service. I called their number and made some arrangements.
While he was busy removing additional screws, I could already partially see the inside of this box. I saw some sort of a rod that seemed disconnected. I told him about it and we switched places. He played around with that rod that was disconnected, fixed it in position and held it while I attempted to change gears and now I felt that usual resistance and can see the digital display now changing based on the gear I selected. I asked if he can remedy that breakpoint so we can at least drive to the casa (about 8 or 9KM away) which he did. I drove my car and he drove his. It is now about 9:45PM. I got the call from Petron and the kind lady was going to provide me the plate number of the tow truck. I politely informed and thanked her for her efforts but that we won't need it at that time because we found a way to remedy the problem. We arrived at the casa around 10PM. At this point, I missed my second important meeting of the day. I asked if he could drive me to work so he did. I arrived at work and was officially 2 hours late.
I called in the morning to follow-up on what needs to be done to which I was informed they'd need to order parts. As you know, "time" is an important component which he could not provide at that time. I called another SA (who was working with the one who already resigned) and asked for a service car - she said they don't have one. I asked to at least be updated so I know when I can get it. Around 5:10PM today, I received a text that a "shifter cable" has been ordered and expected to arrive tomorrow after lunch. So there's where we're at with this problem.
To conclude, it is Valentine's day tomorrow and my date plan is now in jeopardy so Haima and the Laus Group, I will remember this day. Quoting Roosevelt on his speech after the Pearl Harbor attack - "a date which will live in infamy".