Help Please! I need your opinion.

[anansiboy]

I bought a 2nd-hand Honda Civic 2004 model last July 3 at a car shop (I'm not gonna name names here). The salesperson told me that the previous owner only used the car going to work and that it was mostly family-driven. The registered mileage at the time I bought the car was around 64k. By the way, I bought this car for 330k.

When I went today to Honda Service Center to have the car checked, I was surprised to know that the car was last serviced on 2008 and that its mileage at that time was already at 120k+. So that means by the time that the car was sold to the car shop (I assume that it was sold to them this year, as this shop is relatively new), the mileage must be almost 200k. The person handling the service of the car informed me that it was previously owned by a company (surprise, surprise). I was shocked and extremely dumbfounded when I learned about this. I was obviously being conned.

I chatted with the salesperson about this and she informed me that they also did not know about it and it was the first time that they experienced something like this. I asked them if they are going to do anything about it and informed them that I will definitely file a complaint against them. Isn't it their job to do a background check of the car? Would it be too hard for them to verify if the mileage is correct?

Do you know of any governing body to which I can raise this issue? This really pisses me off. I was so happy to finally have a much better car (I used to have a Nissan Sunny and then a Toyota Corolla 1992 model). But imagine my reaction when I found out about this.

Hope to hear from you guys.

Thanks!

[basti08]

I bought a 2nd-hand Honda Civic 2004 model last July 3 at a car shop (I'm not gonna name names here). The salesperson told me that the previous owner only used the car going to work and that it was mostly family-driven. The registered mileage at the time I bought the car was around 64k. By the way, I bought this car for 330k.

When I went today to Honda Service Center to have the car checked, I was surprised to know that the car was last serviced on 2008 and that its mileage at that time was already at 120k+. So that means by the time that the car was sold to the car shop (I assume that it was sold to them this year, as this shop is relatively new), the mileage must be almost 200k. The person handling the service of the car informed me that it was previously owned by a company (surprise, surprise). I was shocked and extremely dumbfounded when I learned about this. I was obviously being conned.

I chatted with the salesperson about this and she informed me that they also did not know about it and it was the first time that they experienced something like this. I asked them if they are going to do anything about it and informed them that I will definitely file a complaint against them. Isn't it their job to do a background check of the car? Would it be too hard for them to verify if the mileage is correct?

Do you know of any governing body to which I can raise this issue? This really pisses me off. I was so happy to finally have a much better car (I used to have a Nissan Sunny and then a Toyota Corolla 1992 model). But imagine my reaction when I found out about this.

Hope to hear from you guys.

Thanks!

That's very usual of some (not generalizing) car dealers. How about DTI? Hehehe not sure, but you should seek to a consumer protection agency for any complaints or return/refund (which I strongly suggest). Good luck with your dilemma.

[lowslowbenz]

Charge "that" to experience. You got screwed, conned, fooled, etc. etc. Subject car is in your hands now, papers signed, money changed hands. Ano pa habol mo? You'll just spend more money on lawyers, litigation, paperwork (again!), etc. etc.

The stress and hassle it will create ...........

Keep your peace, what goes around comes around.

I hope my being straight-forward helped a bit ..

[slapz]

yeah, and just pray that those bastards don't be involved in a life-threatening accident, or you will be saying "buti nga!" Bad yun!

[1D4LV]

happened din to me way back...
i bought a 2000 lancer which had around 64k odometer reading.... pagdating nung odometer sa 100k, biglang naging 238k...
kaya pala pinasakit ang ulo ko nun....

anyway, you can report to DTI.... i have inside connections. just let me know if you need help.

[erj22]

kaya before buying 2nd hand cars, bring with you a trusted at magaling na mechanic. i never opted to buy 2nd hand cars kasi sa mga ganyang situwasyon. well, that's me...

[Phoenix67]

sorry you both (seller and you) were conned.... would you really want to waste your time and money to sue the seller?!? imo it is not worth it. check your contract with them...they probably did not express any warranty of any sort about it that will make them liable to whatever claim you want.

how worst could it get?!? what if na-ondoy yang oto na yan and the last owner had the electronics replaced (explaining the low mileage of the odo) for it to work.

look into the brightside...you have a cheap sedan that will probably last you another 5 years or more before you decide to sell it.

[dct]

my suggestion is, better tell us what dealer is that. yun na ang ganti mo sakanila para walang bibili dun

[Pipefish]

My advice is to assert your rights under the Consumer Act. Your P330,000 is certainly no change and you worked hard for it. Don't charge it to experience; fight for what's right. I suggest you file a complaint with DTI. I'm sure the seller would hate to be inconvenienced too.

Check this out: How DTI handles consumer complaints http://lifestyle.inquirer.net/18861/...mer-complaints

Another avenue is the media. Report your case to a radio program (Tulfo?) and tell them your story. You should be able to get a refund if you're persistent.

You've heard the adage: "Walang manloloko kung walang magpapaloko." Maybe you can talk to the seller and tell them about your "plan". If they're reasonable, you should be able to settle the dispute amicably. God bless you.

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[Retz]

benta mo na lang ulit.

[HondaWay]

Report it to DTI and Media. Kung mapagpatawad tayo tuloy ang ligaya ng mga manloloko.

[voaquino]

report the name and the incident to all forums or better still have inspiration n this one <http://www.youtube.com/watch_popup?v=5YGc4zOqozo>

then afterwards,charge them with estafa...the dealer as it was your first contact and let them charge the one for whom they bought the car.

United Breaks Guitars - YouTube

[yourman_2nd]

if you have the time and money to spend, then find a good lawyer who could give you a very good advice on your next legal step to take.

however, i believe that when you buy a second hand car from a dealer, then it's on a "as-is-where-is" basis. meaning, as soon as money and goods changed hands and contracts are signed, then the sale is final. no warranties or guaranties. also, they can always claim that they where also duped by the previous owner. pero i am sure the previous owner will not tamper with the odometer kasi di nila alam yun. the dealer got a low priced used car with high mileage and tampered with the odometer to re-sell the unit at a higher profit.

again, your lawyer will be able to tell you if you have a case or not. kasi i believe toothless and dti against this market.

the best that you can do now are:

- spread on the social media this matter about this dealer para di na sila puntahan ng ibang buyers at ma diskubre ang panloloko nila sa mga customers. masira dapat reputation nila para wala na sila maloko. this is the next best thing you can do to get back at them if legal matters are not advised by your lawyer.

- try to appreciate your new car and do all the things you need to do (exterior, interior, engine detailing, replacing worn out parts, change engine oil, power steering fluid, atf, brake fluid, oil filter, air filter, aircon filter) so you will be using a car in tip top shape and avoid accidents that will add to your woes. Also, check the brake pads and suspension parts for any need to replace them.

by doing these things, then you will forget the mileage of your car and enjoy using it for years to come. SInce company car yan, i think that the car was properly maintained and still in good condition kahit mataas na mileage. Honda civics are good quality reliable cars.

[Pipefish]

As is-where is clause does not cover fraud, which appears to be the case here.

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[anansiboy]

Guys, thanks a lot for all your insightful comments. Laking tulong talaga. At least I was able to share this to you and nabawasan yung kinikimkim kong sama ng loob. But still, it will not end here. I realized that some of you want me to complain and some want me to just accept it para iwas hassle. Pero for me, I think I need to do something about this not only for me but also for other prospective car buyers. We worked hard for the money that we pay for the car, so it's just fair that we get equal value.

I called DTI earlier and told them my story. I was so glad to hear from them that I have a case. I learned also that they have lots of similar cases, which is really sad. The next step for me is to write a formal letter to DTI (I can send it either through email or visit them in their office) and wait for a maximum of 1 week for the mediation. So good luck na lang sa akin.

Magsilbing aral sana ito sa mga nagbabalak bumili ng auto, especially kung 2nd hand. Thanks sa tsikot members! I will update you kung ano na mangyayari sa kaso ko.

:rockon:

[anansiboy]

happened din to me way back...
i bought a 2000 lancer which had around 64k odometer reading.... pagdating nung odometer sa 100k, biglang naging 238k...
kaya pala pinasakit ang ulo ko nun....

anyway, you can report to DTI.... i have inside connections. just let me know if you need help.

Thanks sa help sir! Can you give me the contact details of the person/s you know sa DTI?

[dfopiso]

^ pls continue contributing to this thread by giving updates sa case mo kasi malaking business sa Pinas ang second hand cars

tia

[dfopiso]

pwede kaya sa DTI mga concerns about HARI's PMS policy?

[dr. d]

devil's advocate here..
what if the car dealer says, "we didn't know that! it appears we were conned as well by the guy who sold the car to us!".
remember, it is you who will have to prove fraud on their part.
yes, it may be true that you have a case against the dealer. but it will probably be an upward climb all the way if you go to court... are you willing to go the distance?
perhaps if you can show that there are many other similar cases against this particular dealer..
by the way, what's wrong with the car? or, is there nothing wrong with it at all, except the mileage...?
if there's nothing really wrong with it, then i suggest you drive and enjoy it.
btw... i bought an ex-taxi.. so i know how you feel..

[dct]

mas maganda sigurong isumbong mo sa media. walang cost. unlike sa government, baka abutin ka ng siyam siyam. matatakot sila nyan kasi malalaman ng mga buyers na mandurugas sila