Quote Originally Posted by shadow View Post
I think what got blackmagic was ok lang mag rant dito since marami na naman akong nabasang rant about BB, pero yun meron pang pahabol na "mahaba pila oh well, may dala akong wine, sa iba ko na lang ibibigay" parang may parinig pa something to that effect...IMO
although i agree with you, i still think BB handled this situation poorly. as a businessman myself i've handled a lot of situations and customers far worse than this. meron pa nga kami dati isang customer siya na mali pinag mumura pa mga employee namin but as the owner ako nag pa kumbaba at humingi ng pasensya pero nung time na yon inaantay ko lang talaga hawakan niya isa sa mga employee ko wawasakin ko talaga mukha niya. a simple sorry from BB would've fixed the situation, but arguing with the customer on a public forum just goes to show how unprofessional they are. tama or mali yung customer, as a businessman it doesn't matter, you apologize and try to satisfy him. wala naman na wala sayo bakit kelangan mo pa maki pag talo, as long as your business didn't lose money and no one got hurt(except for BB's pride and ego), what's the point of arguing and making the situation worse than it is. makikipag talo ka, ayan tuloy you probably lost or turned off some of your customers because you handled a simple situation very poorly.