my friend have bad experience also in Araneta branch. After washing his car. there are some stains in the glass, i guess di napunasan ng maayos. My friend ask someone to please punasan ng mabuti. They guy said to him magkano lang biniyad ninyo. With this remark he said can i talk to the owner he said his the owner. After that, my friend umalis na siya. Told me he will never go back there again. Mas ok pa daw diyan sa Otis mag wash MG yata ang name forgot ko na. Share ko lang po. Peace!!!