11th Gen Toyota Altis Aircon Problem

[yebo]

Cathy,

1st, get a complete service and repair record printed out. And everytime your car goes in, repair or PM, get a printed copy of the work done.
2nd, tell your service advisor you will be going for the Lemon law if the problem persists. Tell him 4 hits na, so one more time and it will be fully covered by the Lemon law.
3rd, write an email to Toyota customer relations and tell them your problem. Tell them you are planning to go for the Lemon law. In fact you should have already done this on the 2nd time you had the problem so they are aware and could have given your problem better attention. TMPC could have sent their own technician instead of just the casa personnel who are most probably OJTs or without the experience necessary to troubleshoot such reccuring problems.

I too have a lemon car. Pag pasok pa lang nga sasakyan ko sa casa pinapawisan na sila. The last 2 times my car went for a warranty repair it was the head tech from Berjaya that did the troubleshooting and repair, assist na lang ang casa service personnel. Nakatimbre na sa kanila unit ko e since I always send an email straight to Mazda Philippines everytime. So far the last repair seems to be ok, fingers crossed.

[rodetor]

Warranty claim kaya you don't get the replaced part.

Baka nga hindi naman talaga pinalitan?

Hmmmm wag naman sana.


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Best yet to show it to you the parts they did replaced by the assigned toyota mechanics/technicians working in your precious car.

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[r_delro]

Baka tumukod na yung shocks. I had a civic fd 2nd hand. When i changed the tires in a yokohama tire center, biglang tumagtag yung ride. I had to replace all shock absorbers. Balik sa dati ride. Usually, this happens pag gumamit ng lifter.

[_Cathy_]

Baka tumukod na yung shocks. I had a civic fd 2nd hand. When i changed the tires in a yokohama tire center, biglang tumagtag yung ride. I had to replace all shock absorbers. Balik sa dati ride. Usually, this happens pag nakalifter ang car.

Ang weird naman masira shocks at 9k kms Kung sira nga shocks, baka sabihin ng casa wear and tear

[r_delro]

Ang weird naman masira shocks at 9k kms Kung sira nga shocks, baka sabihin ng casa wear and tear

Bone jarring ba yung ride? Ganyan din ako before kase, nagskyway ako tapos feel na feel ko yung bumps kahit slight lang. Grabe, sakit sa ulo. It does't mean all the shocks ay tumukod. Pwede isa lang, ganyan na ang feel. Pero, pwede rin na different suspension part.

[_Cathy_]

In my opinion, if I was in your shoe. I would only feel na, niluloloko at tinatarantado na ako ng Toyota.
Everytime you claim for warranty repairs, did you saw at their service bays giving attention to your vehicle or not?

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Nope. Iniiwan ko lang sa casa. Nagdo doubt na nga ako kung pinaltan ba talaga. Pero tingin ko pinaltan naman. Kasi yung first palit ng compressor e may dumi pa ng kotse ko pag balik.

Bone jarring ba yung ride? Ganyan din ako before kase, nagskyway ako tapos feel na feel ko yung bumps kahit slight lang. Grabe, sakit sa ulo. It does't mean all the shocks ay tumukod. Pwede isa lang, ganyan na ang feel. Pero, pwede rin na different suspension part.

hindi naman bone jarring pero sumakit din ulo ko. Diba sa skyway may mga parang metal na parts? Before kasi di ko ramdam yun, pero kanina talagang feeling ko ang lalim ng mga dinadaanan ko. I can't fathom paano masira suspension or shocks ko. Hindi naman ako nalubak ng matindi at walang lubak sa daily route ko. Pero may dinadaanan ako hump na medyo matarik, parang may naramdaman ako dati na parang "blag" hehe. STILL not reason para tumagtag or masira kotse.

Yung 1996 GLi ko never napaltan ng suspension or shocks. Pinapa check ko sa mechanic at sinasabi nila okay pa. This is a 1+ year old. Literally na high blood na ako sa sama ng loob This is not what I expect from a brand new car. Para din ako nagaalaga ng lumang auto na pabalik balik sa pagawaan

[sirkosero]

try to email toyota philippines. i think jing delgado is still there. you can also try to email CS. they so follow-ups on your complaints until you say you are satisified

[yebo]

Cathy did you see my post in page 2?

One more thing, once you tell them you're going for the lemon law they will be obligated to provide you with a service vehicle when your car is in the casa for warranty repair.
Also, it's time to sound out your friends if they know anyone at the DTI. Any lawyer friends willing to take up your case pro bono, or for a minimal fee?

[yebo]

And throw your weight around. Ano ka ba, tell them admin ka sa tsikot.com.

[StockEngine]

And throw your weight around. Ano ka ba, tell them admin ka sa tsikot.com.

I second this ... with a growing number of members. We can choke their necks.

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And throw your weight around. Ano ka ba, tell them admin ka sa tsikot.com.

I second this ... with a growing number of members. We can choke their necks.