11th Gen Toyota Altis Aircon Problem

[_Cathy_]

Is Toyota Pasig a mother-company owned branch? If not, go to one.

Personally, I wouldn't go back to Pasig (though that's up to you). I'd go straight to a different, reputedly better branch for fresh assessment and new set of heads to think about solving my problem. I bought my car in Nissan Shaw but we had problem with them re: registration papers and their service area was filthy and I got hairline scratches after my 1K PMS. After that, tried Nissan North EDSA. After a visit, saw their workshop (very neat). People are just overall better (despite being also owned by the owner of Shaw).

Baligtad naman sa Nissan NE, often, my car comes in not so clean state and I get it well cleaned.As soon as you leave you car, they'll cling-wrap the steering wheel, stick and put paper seat cover.

It's not mother company owned. I won't be going there anymore after the warranty period.

My lawyer said it is retroactive, in the way that if tour car is below 1 year or have less than 10,000 km when the law was published then it will be applicable. So kung nung August 2014 your car which you bought in January 201r already had 10,001 km then di na siya applicable.

I bought mine February 2014 and it only had 5300 km when the first problem occured July last year. Ang problema di pala 10% depreciation kundi 20%, which means I lose 40% of the purchase price outright plus whatever other defect they see that is not covered by warranty. E scratched na ang paint in several places, gamit ko kasi sa farm yung pick up. I might just opt for a replacement of lower priced car replacement.

Pasok pala Altis ko kasi I bought in Jan 2014. The problem first occurred in September pero only brought it for repair in Jan 2015, 5833 kilometers pa lang. Now my car is at 9000+ na.

[Horsepower]

According to a very reliable lawyer I know, unless explicitly stated, the Lemon law, like any other law is NOT retroactive as it will disturb the rights of the parties involved in previous transactions.

I say this to you so you won't get frustrated should your complaint get dismissed for lack of merit (due to it being inapplicable). Of course, you're always welcome to do that, but guard your expectations.

If it's any consolation, it seems, these dealers are also unaware of this law's limits, so use the confusion (it won't be long) to your advantage. If they offer to settle and you deem it acceptable, though not enough to make you roll in satisfaction, grab it.

I think may mas applicable na type ng complaint. DTI should be able to guide you through that Or you can sue them for selling a defective product.

[_Cathy_]

^Thanks HP.

Toyota picked up my car today. I hope this time they will fix it na. I'll have my 10K PMS done by them na rin.

[_Cathy_]

Wow talaga!!! Wala naman daw problema yun Altis ko kasi umaandar AC. What the ****!!!! Bakit kasi umandar pa when they got the car at home. There was no ****ing air coming out of the vents for 2 weeks!!!

Is it that hard to diagnose pag walang hangin na lumabas? What could be the fcking problem?!?!?! ×%÷£$;'£$*$*#^€*

[jut703]

Kunin mo yung car, gamitin mo, video it next time na walang hangin na lumalabas.


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[_Cathy_]

Kunin mo yung car, gamitin mo, video it next time na walang hangin na lumalabas.


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How can I show that there is totally no air? I think I should buy a pinwheel.

I felt insulted pa when the SA said "bakit pag sa inyo may problema, pag samin wala" PLUS even if the AC is functioning now, they should know how 22 or 28 degrees feels like. Paano nangyari na yung 10th gen ko mas malamig pa yung 24c sa 22c ng 11th gen ko?!?!?

Umuulan ng malakas tapos 22c wala pang mist??? At hindi ako tanga. Alam ko na ang blower maingay sa unang bukas. Syempre! Ang sinasabi ko yung faint griding all throughout the ride

Oh.my.god!

[Syuryuken]

topgear na yan ng mapagpiyestahan ng mga taong pinabili lang ng paminta sa tindahan o kaya pinturahan natin ng LEMON TOYOTA ALTIS; TOYOTA PASIG SUCKS BIGTIME" tapos park sa harapan nila

[ess]

I felt insulted pa when the SA said "bakit pag sa inyo may problema, pag samin wala"

I think the SA did not examine your car directly. He's probably just parroting the reports of the mechanics that were assigned to do your car.
Siguro there was just a token examination of the air conditioner based on a predefined checklist, and not the actual conditions for recreating the problem. (i.e. instead of letting the a/c run under the operating conditions that you described, they probably just let it run with the car on idle, inside the casa, where the ambient temperature is mild.)

[iceblueyes]

Tissue/papel/etc.. lang pwede na, you just need to show air flow lang naman e

When they picked it up were you able to show them that the AC did not work?
Toyota Pasig parin?

[_Cathy_]

I think the SA did not examine your car directly. He's probably just parroting the reports of the mechanics that were assigned to do your car.
Siguro there was just a token examination of the air conditioner based on a predefined checklist, and not the actual conditions for recreating the problem. (i.e. instead of letting the a/c run under the operating conditions that you described, they probably just let it run with the car on idle, inside the casa, where the ambient temperature is mild.)

I am beginning to think that casa people are not capable of analysis, diagnosis and troubleshooting. Yes, I think they just have a checklist.

Sabi pa sakin, kung gusto ko manood ako ng diagnosis nila. Ano? Manood ako sa checklist nila? They should know better how to diagnose.

What are the possible cause bakit walang hangin lumalabas sa vent??? Mahirap ba i check yun? :rant:

[_Cathy_]

Tissue/papel/etc.. lang pwede na, you just need to show air flow lang naman e

When they picked it up were you able to show them that the AC did not work?
Toyota Pasig parin?

When they picked it up umaandar na ulit yung AC. Sana nga kinuha na nila agad para naabutan yun walang air na lumalabas sa vent.

Yes Toyota Pasig. Give them one more chance daw to fix. Tapos hihiritan ako ng mga linya na ginagawa akong tanga.

[Calistro]

Ang sarcastic niyang SA mo ah. Di ba pede i report yan for his behaviour? Sino ba naman may gusto maiwan kotse nila sa casa.

[_Cathy_]

Ang sarcastic niyang SA mo ah. Di ba pede i report yan for his behaviour? Sino ba naman may gusto maiwan kotse nila sa casa.

Kaya nga e. Sino bang magiimbento ng sira? Last time nasa casa auto ko from July 6 to 24
Tapos nung Sep 13 nagloko ulit. October 9 kinuha na nila yung auto.

From July to Oct , I only got to use the car for one whole month (August).

[jasonub]

defective AC switch? loose connection? Corroded wire and or connectors for the AC blower dami niyan cause. I suggest kalasin nila but i doubt that they will do so since they will just call the authorised AC contractor and in this case Denso phils.

Derecho mo kaya sa denso makati?

https://www.google.com.ph/maps/place...bc60e264344860

[_Cathy_]

defective AC switch? loose connection? Corroded wire and or connectors for the AC blower dami niyan cause. I suggest kalasin nila but i doubt that they will do so since they will just call the authorised AC contractor and in this case Denso phils.

Derecho mo kaya sa denso makati?

https://www.google.com.ph/maps/place...bc60e264344860

I dont want to lose my warranty nga.

See, ikaw nga dami mo na enumerate na possible cause. I doubt na chineck ng casa lahat yan.

[SkyFlakes88]

I dont want to lose my warranty nga.

See, ikaw nga dami mo na enumerate na possible cause. I doubt na chineck ng casa lahat yan.

Stick with your casa Ma'am Cathy in order that when you claim the lemon law all the records are with them. More patience is needed. It's more likely the casa will get people from denso to take a look at your car. Let them exhaust all their resources to fix your car. It's a process po kasi have more patience.

[jasonub]

Here is how we used to do it. We owned signet in edsa and las pinas. Was dissolved when lolo died

Ac problem? We diagnose it and if there seems to be a problem we call whoever is the authorized phil service center of the ac.

If we don't find any problems we dont call. In your case it doesn't seem to show up when its with them.

We wont touch the ac since its not our expertise.

I dont know if the procedure is still the same but when we were selling GM then isuzu then mazda kia daihatsu subaru that was the procedure.

Maybe you can ask them to bring it to whoever is the authorised service center for the ac and in your case denso for a thorough check up?

[Flip]

i still dont get bakit ganyan response ng mga authorized dealers pag dating sa warranty. may mawawala ba sa kanila? di ba sagot ng manufacturer yang warranty?

i had a very unpleasant experience with toyota din before sa pag claim ng warranty, sa commonwealth dealer nila. dami palusot. after accusing me of unauthorized servicing ng car, nagtago na warranty manager and worse na hold up pa nila ako sa diagnostic fee. ending sumuko na lang ako and gumawa na lang paraan para maayos yung sira, buti na lang loose screws lang. hirap magpasensya since lots of time and money nawawala. sayang lang di ko alam that time na may TMPH pa pala where i can easily elevate my concerns and seek intervention. this is one of the reason din bakit umiiwas ako sa mga mainstream brands lalo na yung walang matino na dealer/casa.

[jaggerx3]

Email Toyota again. Isama mo na SA mo diyan.

[r_delro]

Ang hirap sa warranty porque walang bayad pinahihirapan nila yung customer. No income earned, no care... Pansin ko yan sa lahat...pag dating sa claiming ng warranty parang allergic yang mga yan...