
Originally Posted by
syndicoftithes
Sir, I had my windshield re-done a couple of weeks back. Initially, they wanted me to wait for 4-10 weeks before they would replace a clearly bad installation.
You have to raise your voice and insist that they replace the tint. I remember it was a thursday when I came in after I told Gina that I have a back-job.
Pag dating ko doon, pinababalik pa ako! They were insisting it was water bubbles and not air bubbles. I said if that if it were true that it was water bubbles, then they would shrink no matter how slow. However, the bubbles just get bigger. I had to raise my voice for everyone to hear! Nagtago na si Gina then the manager came out, I think his name was Tonio. He said, he would replace the windshield. He said he'll have their master installer do the back-job. I said "not Ernie since siya yung gumawa dati" I told them I'll come back tomorrow (Friday) since I want the tint room and not have my car re-tinted in the show room (I suspect they just want to display the car). Come Friday, I was met by the supervisor, Limuel and he said the tint would be replaced. After parking in the tint room, Si Ernie pa din ang tinawag kasi wala daw yung isa!! I agreed since I didn't want to keep coming back. Yung nakita na ni Ernie yung sasakyan, he said that since the product description said bubbles will exist 4-10 weeks I have to wait that time before coming back!!! Ernie was worried that he would be charged the cost of the tint! I said ITS NOT MY PROBLEM! Again, I had to raise my voice!! Long story short, inayos nila yung trabaho and you really have to supervise them for them to do the job properly.
I just feel that they're using the product disclaimer of "bubbles will disappear 4-10 weeks after installation" as an excuse for poor installation.
I just hope that others will not experience what sir Peps and I did.