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  1. Join Date
    Feb 2005
    Posts
    42
    #771
    Quote Originally Posted by solidaudio
    tsikot pips,

    Thank goodness!

    Our dealer and Toyota Motor Philippines has already took care of our RAV4's problematic engine. We are already in the negotiation table. Hope it all goes well!

    Please learn from our experience. Always, ask Toyota for the specified engine oil and Proper engine maintenance.
    Yahooo!!! Patience and persistence is a good virtue. Keep it up.

    I told you earlier that Toyota people (the orig one) are really customer oriented kaya sila lumaki ng ganito sa buong mundo. Only the distributors/dealers are giving them bad image.

    My casa is definitely perfect lately.

    Solidaudio,
    You will be doing this forum a BIG favor if you regularly update us on your settlement (not necessarily on the amount of settlement coz it might be mutually agreed to make it confidential). You will be our "bench mark" for future reference.

    This forum is definitely helping a democratic society like ours. MARAMING SALAMAT PO SA INYONG LAHAT.

    I hope TMP is reading this thread :regards:

  2. Join Date
    Oct 2002
    Posts
    14,822
    #772
    Quote Originally Posted by -emil-
    The same happend to me. Pinalitan na ang clutch kit ng casa free of charge.
    magkano ang clutch kit kapag hindi under warranty? pati gaano katagal inabot ang repair? less than a year to go yung warranty... kaya susulitin ko na...

  3. Join Date
    Feb 2005
    Posts
    42
    #773
    mazda,

    one day lang ang pagreplace ng clutch kit. Natagalan sa akin noon because they cant find where the humming sound came from. sa clutch pala.

    if i remember right, mga P7,000.00

  4. Join Date
    Feb 2005
    Posts
    17
    #774
    We would like to apologize for any confusion and doubts that may have risen regarding this RAV4 engine issue. We repeatedly stated on our previous posts that, it was not our intention to malign Toyota Davao and Toyota Motors Philippines in any way. It was just a form of inquiry, opinion and information gathering from car enthusiasts in this forum.

    We sincerely apologize to Toyota Davao for having posted an enquiry that may have cost them their integrity as a dealer and as DTI’s Best Service Center in Region 11.

    We are now ready to sit on the negotiating table for a “win-win” settlement.

  5. Join Date
    Oct 2002
    Posts
    14,822
    #775
    Quote Originally Posted by solidaudio
    We would like to apologize for any confusion and doubts that may have risen regarding this RAV4 engine issue. We repeatedly stated on our previous posts that, it was not our intention to malign Toyota Davao and Toyota Motors Philippines in any way. It was just a form of inquiry, opinion and information gathering from car enthusiasts in this forum.

    We sincerely apologize to Toyota Davao for having posted an enquiry that may have cost them their integrity as a dealer and as DTI’s Best Service Center in Region 11.

    We are now ready to sit on the negotiating table for a “win-win” settlement.
    Well... at least we know now that we consumers are not as helpless as before against erring dealers.

  6. Join Date
    Jun 2003
    Posts
    1,961
    #776
    naku, dapat sila yun mag apologize sa yo solidaudio... hehehe

  7. Join Date
    Oct 2002
    Posts
    3,144
    #777
    heard there is a lemon law in the works... radio people won't name who the author is, more so at the print

    basta, that lemon law asks nothing but "suli pera" pag lemon daw talaga nakuha mong kotse.

  8. Join Date
    Feb 2005
    Posts
    42
    #778
    Solidaudio,
    They made you appologize before they sit down for negotiation? How cruel!
    Sila na nga mali. Dito lang sa pinas ganyan. They have forgotten the: "A customer is always correct!"

    Consumers!!!!!! We need to get our acts together! Consumer rights advocates, help us!!

    Anyway, Just let us know how you did it so we will follow your footsteps just in case (knock on wood).

  9. Join Date
    Oct 2002
    Posts
    1,211
    #779
    customer is always right...

  10. Join Date
    Feb 2005
    Posts
    42
    #780
    Quote Originally Posted by pepengtom
    customer is always right...
    I stand corrected. There is a lot of diference between "right" and "correct."

    Yung early morning warming problem ay parang may "metal to metal" knocking. Parang tope.

Toyota Rav4 (Gen. 2) Owners & Discussions [Merged]