MY HORROR STORY WITH Toyota Motor Philippines

[arvs18]

Depende parin talaga sa dealership yan.

May mga dealership na matino naman. While meron talagang may red flag.

Siguro may mga dealership din na mas strict sa pag hihire ng mga employees. And mas strict din pag nakaka-gawa ng kalokohan. Like higher salary deduction or mas grabe penalties sa mga maling gagawin ng employees.

While may ibang dealership din na napa-gaan mag penalize, or hindi talaga pinapansin kalokohan ng nasa baba.

If ganyan man, mas maganda nang iwasan nalang yung specific dealership na yan.

Kasi nakuhaan na ng actual footage yung kalokohan, hindi malabong yung sasakyan nya lang yung ginanyan. And possible din na matagal na nilang ginagawa yan.

And tama naman sinabi ni Sir Jut na kahit saan, outside casa man or sa ibang repair shops. Kung may saltik talaga yung utak yung mga mag hahandle ng unit mo, talagang malalaspag yan. Malas malas lang talaga pag nataon na napunta ka sa mga katulad nilang mga tao.

Pero hindi din naman masama na ireport yung mga ganitong cases. Para warning na din sa ibang owners.
Mas mabuti nang umiwas kesa sa isugal mo sasakyan mo, kahit na sa iba is parang isolated case lang.

Syempre pag nag decline yung count ng nagpapa-service sa kanila, maalarm na din sila na may mali nga. Habang stable kasi yung count, wala naman sila paki-alam Business is business, it's all about the money. Hehe

[jut703]

always review the job list and cross out what you can do yourself or don't need. examples are:
1. P650 car wash. it only costs p120 outside.
2. brake cleaning. duh! anyone can spray brake cleaner to a brake disc! except probably when it is a brake drum that most here can't do or don't have time to.
3. fan belt/belt conditioner. another duh! if it does not squeek then you don't need it. if it does then buy a can and do it yourself.
4. fluid top ups. don't tell me you don't know how.
5. those supposedly 30 or 40 point checks they do and charge you Pxxxx for. check that windshield wiper yourself and maybe you will learn something.

as for leaving you car at the casa or any repair shop, ALWAYS MAKE SURE THEY KNOW THAT YOU NOTED DOWN THE ODO READING. if they see you do this then they will never take your car out for a joy ride. as for test drives that should be no more than 2 or 3 km. or tell them that you would like to be present during the test drive.

Bro for sure maraming car owners na hindi marunong niyan kaya full trust sa casa.

Thinking about it, if my girlfriend had her own car, I wouldn't expect her to know that brake cleaning is an unnecessary expense, nor will I expect her to know how to DIY. Same thing with fluid top-ups. I'm sure there are more people like her than car enthusiasts like us.

Consumer insight from my petroleum days: majority of new car owners find car servicing stressful, and put a premium on ease and convenience of service. This is why shops that have nice lounges, all-in-one services, and all other convenient offerings are the ones making a killing.

These are people who view cars as tools/appliances that unfortunately need periodic maintenance.

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[Altuy]

I'm not sure about Toyota Fairview being Toyota Motor Philippines (TMP)...

As far as I know, only Toyota Makati and Toyota Bicutan are TMP-owned dealerships/franchises. Can anyone confirm?

[Shutterbug]

I would never ever again let any dealership include car wash on PMS... after watching them wipe dry my car (because they finished soaping and rinsing daw)... but i could still see the leftover water/mud streaks that were not cleaned by my wiper blades. Talk about real professional cleaning.

I also regularly reviewed my dashcam footage whenever I brought my Altis to Toyota BGC before for PMS.

Aside from the shoddy quality of the car wash (about the same level as an ordinary neighborhood car wash), there's nothing alarming with how they treated my car.

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[niky]

Left my car for bumper repainting before in Toyota BGC. No issues whatsoever when I got it back.

The internet loves to hate on dealerships, but I've seen firsthand local talyers that screw up your car as well and don't even know what they're doing.

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One talyer we used to go to wrecked a relative's Mercedes.

Drove it at up to 140 km/h INSIDE the Manila area. Understeered into a wall. Moron. Lucky to be alive.

Suffice to say, nobody in the family goes there, anymore.

as for leaving you car at the casa or any repair shop, ALWAYS MAKE SURE THEY KNOW THAT YOU NOTED DOWN THE ODO READING. if they see you do this then they will never take your car out for a joy ride. as for test drives that should be no more than 2 or 3 km. or tell them that you would like to be present during the test drive.

+1

I recall someone here suggesting, years ago, that you put a telltale mark (paint, marker, whatever) on important parts inside the engine bay and underneath.

Still a good idea.

[ssaloon]

I would never ever again let any dealership include car wash on PMS... after watching them wipe dry my car (because they finished soaping and rinsing daw)... but i could still see the leftover water/mud streaks that were not cleaned by my wiper blades. Talk about real professional cleaning.

Same here. In my most recent PMS, my car was really dirty (rained the day before). I specifically told them not to do the car wash, but they still insisted. I just told them that I do my own washing as a polite way of saying hell nah.

[grand kotse]

Dapat meron ding cctv sa service area para puede mong I request na makita kung may duda ka na ginalaw sa sasakyan mo.

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[Wh1stl3r]

No doubt bro the anecdotal stories are true. I was just saying thay even sidestreet shops are just as notorious.

Of course, dealerships have a greater responsibility to uphold higher standards of service because they're the official representatives of the car brands and they also charge higher, so I understand where the vitriol is coming from.

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My bad bro, misread that bit. Seems my morning coffee isn't strong today.

The good thing with dealerships is IF you can prove something went wrong, may habol ka. Because they have a reputation to protect and the money for that purpose. Smaller reputable shops can and will probably correct the problem as well, but it might not be to your satisfaction.

To deter what happened in the past I use a cheap engraving pen to personalize our parts. I use this on our oil, fuel filters and big ticket items like compressor, alternator, fuel pump, PS pump, etc. Still not sure if I can do this on the injectors though.

Was able to talk to a few senior mechanics at a dealership a long time ago. They were complaining of how they got old already but their wages haven't really gone up much in their decades of service. Between how much they charge for service and how little gets to the staff, I understand their predicament. Doesn't make switching parts right, but I can understand why some of them feel they need to do it.

[yebo]

I recall someone here suggesting, years ago, that you put a telltale mark (paint, marker, whatever) on important parts inside the engine bay and underneath.

Still a good idea.

nail polish is better. ang paint madaling humanap ng same color, nail polish they need to find the exact match especially yung may glitters. just prep the bolt and area with acetone para kumapit. suggested places to mark are cylinder head cover bolts (remove the plastic cover syempre), aircon compressor and alternator mounting bolts, battery connections, hoses to the power steering pump and ac compressor, and anything that is easily swapped. put the mark as a straight line on top and side of the bolt to the area next to it. pag nabasag yung nail polish ibig sabihin ginalaw yung bolt na yun.

[_Qwerty_]

don sa bagong Toyota Service Center sa Shaw Blvd, pwede mo lapitan, open yung service area, then mabilis pa.. kasi wala nang iba ibang pila.. pag naisalang na sa service.. aabante lang.. tapos carwash na.. (free ang carwash, maayos naman)



may cctv din sa lounge area para ma monitor mo..



may timer din.. para alam kung ilang minutes sa express service..

Dapat meron ding cctv sa service area para puede mong I request na makita kung may duda ka na ginalaw sa sasakyan mo.

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[xnxnxn]

dami ng nag iinquire sa driving school ng toyota fairview FB page

[kagalingan]

^
pasend ng link hindi ko makita.

-

Masaya ngayon mitsubishi philippines.... magkahati na sila ng toyota sa viral na kapalpakan.

Tataka din ako sa mga casa bakit hindi gayahin honda spa tandang sora...... kitang-kita pwede lapitan.... Sila nagsimula ng ng ganyan service. Though naiinis lang ako nung ipautos ko 10,000kms check up eh pinipilit ba naman fully synthetic oil daw dapat..... so tinawagan pa ako at sabi ko mineral oil 10w30. Sabi ko wala naman nakalagay sa user manual na dapat fully syn....ayun tameme.... naghahabol ata ng quota.

[xnxnxn]

^
pasend ng link hindi ko makita.

-

Masaya ngayon mitsubishi philippines.... magkahati na sila ng toyota sa viral na kapalpakan.

Tataka din ako sa mga casa bakit hindi gayahin honda spa tandang sora...... kitang-kita pwede lapitan.... Sila nagsimula ng ng ganyan service. Though naiinis lang ako nung ipautos ko 10,000kms check up eh pinipilit ba naman fully synthetic oil daw dapat..... so tinawagan pa ako at sabi ko mineral oil 10w30. Sabi ko wala naman nakalagay sa user manual na dapat fully syn....ayun tameme.... naghahabol ata ng quota.

Toyota Fairview Inc. - Home | Facebook

look at the comments of their recent posts

[StockEngine]

One talyer we used to go to wrecked a relative's Mercedes.

Drove it at up to 140 km/h INSIDE the Manila area. Understeered into a wall. Moron. Lucky to be alive.

Suffice to say, nobody in the family goes there, anymore.



+1

I recall someone here suggesting, years ago, that you put a telltale mark (paint, marker, whatever) on important parts inside the engine bay and underneath.

Still a good idea.

a scratch and a photo. and a request to handover the used materials as it is your property.

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[kagalingan]

Nabasa ko na comments..... people are trolling at kuya ruben....

Kung binayaran na lang sana ng brand new vios eh wala sana sakit ulo ngayon toyota philippines.... damay damay sila jan. Eh ngayon gwardiyado mga car owners....


Comments

Ricardo Rivera pang driving school ba yan?
12 · 9 hrs

Gudio Ilagan Beredo nakakatakot service nyo, horror story.. with driving lesson...
6 · 6 hrs

Mikel Vincent Hi.. May offer po ba kayo driving lessons? Thanks.. =)
3 · 6 hrs

Huwan Sniper mgkano yung driving lessons nyo? may drift lessons po ba kayo or bump car lessons? napanood ko kasi video nyo at pangarap ko po kasi maging driver kagaya ng need for speed or fast & furious. please reply.
2 · 6 hrs

Eduardo Tanlogon Humanda na kayo sa magagandang komento sa branch nyo toyota fairview hahahahaha, ano kayang paliwanag ng mga to.....
1 · 6 hrs

Cassper Cass Paturo naman mag drive!
1 · 6 hrs

Gboi Puzon Bulilyaso na kayo mga ulol!
5 hrs

Reaxys Aureus Putangina nyo toyota fairview ayusin nyo serbisyo nyo mga ulol kayo
1 · 5 hrs

Almiro Panog Baklas Iyak service nyo madadamay pa sales nyo. Haha lakas nyo makagago. Balik karma yan. Baka mawalan pa ng trabaho un instructor mahusay pa naman hahaha!
1 · 5 hrs · Edited

Navi Allabug Haha durog ang PMS nyo dito. Lagas na pera nyo lagas pa oto nyo
2 · 5 hrs

Drake Tanjuakio Jr. Tang ina nyo Toyota Fairview!!!
3 · 5 hrs

Aaron Espinoza May driving school po kau? C kuya ruben po sana please...
2 · 5 hrs

Mark Lazo ****** INA NYO TOYOTA FAIRVIEW. YARI KAYO NGAYON SA KAGAGUHAN NYO
5 hrs

Mark Lazo GOODBYE NA MGA STAFF at walang kwentang pamamlakad nyo
5 hrs

Monica Monique Sikat na kayo! TANGINA NYO GINAWA NYONG DRIVING SCHOOL YANG PINAPAGAWA SA INYO. PUTANGINA NYO!!!
1 · 4 hrs

Lemar Ay tinaggal nyo na pala yung review page. Kagabi nakapag review pa ko eh.
Bakit kaya?



Rabi Domingo King ina nyo isa kau sa ngpapasblay sa bnsa nten ..
4 hrs

Dinoalbert Maniquiz burn! bwahaha
4 hrs

Chris Park Lee Mag Kano mag pa driving school ho gamit Toyota? Gusto ko mag enroll
2 · 4 hrs

Dennis De La Cruz Domingo Si ruben the great ang bahala sa oto nyo hahaha
1 · 4 hrs

Koxx Martin Driving school po pala kayo? Kaso mukang ambobo ng instructor nyo 😂 pweh
3 hrs

Martinez Aladin Dapat Inareglo nyo na lang, pinalitan nyo n lng oto nya ng bago at kinuha nyo n ng ung sa kanya..Better to pay the scar than lost the business. In the end babayaran nyo pa rin naman.
3 hrs

Eugene Tibi Kano driving school sa inyo?
1 · 2 hrs

Dax Aviador Booo!!!!
1 hr

Ram Laxus Grabe naman ng staff nyo. Alam ba ng Toyota company yan?
1 hr

Migz Gammad Arugay back out na Kami sainyo!
1 · 1 hr

Jonathan Camba IdipNebosh Miirsm Toyota Fairview Driving School,
Gusto ko mag enroll, how??
39 mins

Joe Alley Uma-accept po ba kayo ng student drivers? Gusto ko sanang matuto mag drive ng latest at TOTL na Fortuner nyo. At pwede ho ba si Mang Ruben? Thanks. ;)
32 mins

Dennis Lo Palpak! Wag na wag kayo magpapagawa dito kung ayaw nyong malaspag oto nyo
18 mins

[uls]

Toyota Fairview Inc. - Home | Facebook

look at the comments of their recent posts

hahahaha

pa-inquire driving school

yari Toyota fairview

[xnxnxn]

sana ma feature sa mga TV-News, para matauhan yung ibang casa na gumagawa din nyan

[uls]

baka nasa tv patrol mamya gabi yan

[kagalingan]

Binura na yung comment section..... buti na lang nacopy paste ko pa. hahahahaha

Hindi ba nila na-anticpate na ibabash sila sa facebook.

[Altuy]

Toyota Fairview may not be a franchise of Toyota Motor Philippines (TMP).

But still, it's very bad publicity for Toyota here in the Philippines...