Do You Still Trust The Casa?

[dr. d]

Nung una nasira clockspring ng sasakyan ko pinadiagnose ko muna para sure then tama nga clockspring nga daw then nagtanong ako kung ano muna pwede remedyo then sabi wala daw dapat bili daw ng new clockspring then salpak. Pero naghanap ako ng ibang mitsu casa away from our place and recommended ng tita ko dinala ko dun same rin ginawa pinadiagnose ko then same diagnosis naman. But we have to order the new clockspring for 2 to 4 weeks daw. Then un
Ang maganda dun nag remedyo sila para may busina naman kahit papano habang bbyahe

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in my opinion.
casas don't repair. they replace.

[MAXBUWAYA]

Bigla ko tuloy naalala na my battery died a week after a PMS. According to the batt check ok pa naman daw yung battery. Di kaya nakahuyan ako? Tsk.

Puede, Delaershp/Casa pansin ko kulang sa Control s amga tao sa service. Upper mangement seem to focus only on sales figures. Kaya benta ng benta ng pyesa kahit hindi naman kailngan palitan.


AS much as possible I do not go to CASA. Madaming hocus pocus na puede mangyari. Antay ka pa ng matagal. Sayang oras dyan.

[Walter]

Dealers replace parts and not repair for a couple of reasons ... one would be to protect the brand image ... imagine an authorized dealer "repairing" a damage part and then that repaired part breaks down ... people would then think that such brand does not have reliability and durability ... then there are legal reasons ... consider that said repair part breaks down and causes accident, injury or something worse ... then of course there's the usual suspect ... for profit ...

[XTO]

Okey ang casa to get secondary opinion sa mga delicate problem then bangga mo sa opinion outside.


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[Josephoninz]

Naalala q cousin ng wife q my ford escape xa, gnamit nila then park for an hour bigla ayaw magstart, pumunta cousin ng wife q s casa to tell the story and asked for a solution sabi lng s casa mapapaandar nila un it would cost 15k daw, hnd dinala ang ginwa nmin ngsearch lng kmi s net ng mga ganung issue and we end up replacing fuel pump costs us 1250php... Just sharing...

[Stigg ma]

in my opinion.
casas don't repair. they replace.

kahit sa mga intl training manuals, its always replace the assembly part... sa pinoy standards lang naman kase repair if possible...

i will give an example...

Q: if electric condenser fan is identified not working, what shall you do

A1: replace condenser fan assembly
A2: replace condenser fan motor
A3: replace vehicle
A4: replace fan only


correct answer dyan is: A1

kaya kung pinoy ka, A2 ang isasagot mo, bagsak/fail ka na, napaka hirap sagutan ng mga training exams na gawa intl na pinapasagot sa pinoy, siguro kase sa ibang bansa like USA kung saan galing ito exam mahal ang cost of labor kaya mas practical ang A1 na sagot kaysa sa A2...

back to the topic: i still dont trust the casa hehe, thank god he game me skills for DIY...

if you want to do it right, you must do it by yourself - syempre dapat may skills and training ka or else it may turn out to be a very expensive mistake

[Wh1stl3r2]

Dealers replace parts and not repair for a couple of reasons ... one would be to protect the brand image ... imagine an authorized dealer "repairing" a damage part and then that repaired part breaks down ... people would then think that such brand does not have reliability and durability ... then there are legal reasons ... consider that said repair part breaks down and causes accident, injury or something worse ... then of course there's the usual suspect ... for profit ...

Yep, faster turnaround time for replacement instead of repair is also a factor and falls under the profit category.

[CVT]

Yep, faster turnaround time for replacement instead of repair is also a factor and falls under the profit category.

Eyes wide open with a one year old vehicle.....😞

[Wh1stl3r2]

Eyes wide open with a one year old vehicle.....😞

Yup it pays to know your car well.

I remember the story of a lawyer who sued a service co. for replacing parts that weren't worn out. The company ended up settling the case for a 6 figure amount. Now they don't accept cars of lawyers anymore.

For some parts replacing the assembly is overkill. Imagine the difference in cost of replacing a couple of bushings instead of the whole control arm assembly.

[sushi123]

Grabe sa Toyota North EDSA. Sobrang tagal ng process! 1 Buwan na yung sasakyan wala pa din. di pa nasisimulan

[Calistro]

For some parts replacing the assembly is overkill. Imagine the difference in cost of replacing a couple of bushings instead of the whole control arm assembly.

The mechanic who was checking the bushings of my car mentioned that a certain brand needs the whole control arm assembly replaced instead of individual parts when needing replacement. Don't know anyone who owns a vehicle under that make ATM, but hearing inputs like these from mechanics makes you really want to stick with the known brands when purchasing a car.

[dr. d]

Grabe sa Toyota North EDSA. Sobrang tagal ng process! 1 Buwan na yung sasakyan wala pa din. di pa nasisimulan

ano ang problema?
yung gagawa, o yung magbabayad (insurance?) ?

[Wh1stl3r2]

The mechanic who was checking the bushings of my car mentioned that a certain brand needs the whole control arm assembly replaced instead of individual parts when needing replacement. Don't know anyone who owns a vehicle under that make ATM, but hearing inputs like these from mechanics makes you really want to stick with the known brands when purchasing a car.

By any chance is it Hyundai/Kia? Our GS just won't seem to go back to the way it was when new.

[dcvingkamotekid]

had my 5k PMS sa mitsu a month ago. now after reading all these posts/feedback, parang gusto ko nalang tuloy bumalik ulit sa suking gas station ko. 4 months palang yung oto ko at 6k KMs na tinakbo so i am nearing 10k KMs nadin in about 2-3 months from now so nag-iisip na ako if ipapasok ko padin ba sa casa as for 10k PMS, they charge customers for ~php5000 for the labor only. concern ko lang pag nilabas ko is pano pag dumating yung 40k KMs sa ODO ko at need ko magpalit ng CVT fluids and the likes, medyo delicate ang pagpapalit nito diba? baka di kaya ng suking gasolinahan to

[dr. d]

had my 5k PMS sa mitsu a month ago. now after reading all these posts/feedback, parang gusto ko nalang tuloy bumalik ulit sa suking gas station ko. 4 months palang yung oto ko at 6k KMs na tinakbo so i am nearing 10k KMs nadin in about 2-3 months from now so nag-iisip na ako if ipapasok ko padin ba sa casa as for 10k PMS, they charge customers for ~php5000 for the labor only. concern ko lang pag nilabas ko is pano pag dumating yung 40k KMs sa ODO ko at need ko magpalit ng CVT fluids and the likes, medyo delicate ang pagpapalit nito diba? baka di kaya ng suking gasolinahan to

some owners do their more basic pms outside the casa, but they do bring the car to the casa at certain intervals when "more sensitive procedures" are due. timing belt change, CVT/AT fluids, etc.

[dcvingkamotekid]

good call sir *dr. d, now i'm wondering how much mitsu charges "out of warranty" customers for changing CVT fluid, time belt, etc.

[dct]

Maraming magaling na outside shops. Lalo na i assume mitsu na cvt, so i think mirage yan? Madaming mirage sa kalsada

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[papi smith]

replace all fluids at 40k, simple lang yan, tingnan mo sa manual kung gaano kadali mag drain at refill