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  1. Join Date
    Jul 2007
    Posts
    57,776
    #1
    We have an inverter refrigerator that we bought over a year ago. Just today the ref stopped working but the bottom freezer is just fine. It is unbelievable that it started having problems so early! I used to be so happy with the Panasonic brand Our smaller Panasonic ref is over 20 years old and it's working perfectly.

    Can someone please help me troubleshoot? I think our refrigerator is out of warranty now. I chose this refrigerator and I don't wanna hear any side comments from my family that my choice was palpak

  2. Join Date
    Feb 2008
    Posts
    5,179
    #2
    As you said you bought it over a year ago. If memory serves me right, 5 year warranty yung compressor and motor.

    Look for the receipt, call the service center, and your set.

  3. Join Date
    Nov 2007
    Posts
    68
    #3
    I assume that your fridge is a no-frost one. In our office, one time, only the freezer was the only cold part ng refrigerator so ang ginawa ng office boy was he turned-off the fridge overnight then the following day after swithing it back.on, lumamig na pati chiller nya.

  4. Join Date
    Nov 2002
    Posts
    32
    #4
    The freezer air vents might have been inadvertently covered, causing ice buildup. Defrost your freezer as above suggested.


    Posted via Tsikot Mobile App

  5. Join Date
    Oct 2010
    Posts
    249
    #5
    Probably designed the same way ours is. Blockage sa vents yan, usually ice. Defrost lang.

  6. Join Date
    Jul 2007
    Posts
    57,776
    #6
    Thanks everyone! It worked. Turned off the ref and saw a solid block of ice on the compartment. We emptied the ref and made sure that no ice was left before turning it back on!

    Galing talaga ng tsikoteers

  7. Join Date
    Jul 2007
    Posts
    57,776
    #7
    It happened again, nawalan ng lamig but this time even the bottom freezer has an issue, may lamig pa rin but not like the ref na wala na talagang lamig. I don't want anyone to go inside our home but it looks like I have no choice this time

    Has anyone tried calling the Panasonic service center or should I just google for the nearest authorized service center?

  8. Join Date
    Mar 2008
    Posts
    54,637
    #8
    Quote Originally Posted by _Cathy_ View Post
    It happened again, nawalan ng lamig but this time even the bottom freezer has an issue, may lamig pa rin but not like the ref na wala na talagang lamig. I don't want anyone to go inside our home but it looks like I have no choice this time

    Has anyone tried calling the Panasonic service center or should I just google for the nearest authorized service center?
    give them a call.
    that way, you are sure that a human took your order.

    i call for service, my independent fix-er to fix my ref that has been out of warranty for over 15 years now.

    a common cause of non-cooling, is freon lack.

  9. Join Date
    Jul 2007
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    57,776
    #9
    Quote Originally Posted by dr. d View Post
    give them a call.
    that way, you are sure that a human took your order.

    i call for service, my independent fix-er to fix my ref that has been out of warranty for over 15 years now.

    a common cause of non-cooling, is freon lack.
    I meant if I will call the hotline of Panasonic or just look for any refrigerator repair shop. Premature ata doc for an 8 yr old ref to need repair?

  10. Join Date
    Oct 2012
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    27,624
    #10
    Does it make some weird sound? Did you defrost recently?

  11. Join Date
    Jul 2006
    Posts
    1,104
    #11
    Bago nalang yong iverter type 30 to 50% na mas matipid sa kuryente

  12. Join Date
    Jul 2007
    Posts
    57,776
    #12
    Quote Originally Posted by StockEngine View Post
    Does it make some weird sound? Did you defrost recently?
    I never defrost It's full of ice na nga. Turned off the ref. Hopefully tomorrow when I turn it on it will be okay na

  13. Join Date
    Jul 2009
    Posts
    10,310
    #13
    Quote Originally Posted by _Cathy_ View Post
    I never defrost It's full of ice na nga. Turned off the ref. Hopefully tomorrow when I turn it on it will be okay na
    How about the door? Lapat pa ba? Dikit pa ba yung magnet or madali na sya buksan?


  14. Join Date
    Mar 2008
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    54,637
    #14
    Quote Originally Posted by _Cathy_ View Post
    I meant if I will call the hotline of Panasonic or just look for any refrigerator repair shop. Premature ata doc for an 8 yr old ref to need repair?
    panasonic service center and "authorized service center", are one and the same.

    defrost her, first.
    that might be all that you need.
    the fact that it is full of ice, means it's still cooling.
    but ice is a good insulator against more cold.

    turn off the ref, open the doors, and point a running electric fan into it.
    this will make the defrosting, faster.
    be prepared for water puddling on the floor.
    Last edited by dr. d; July 19th, 2021 at 09:37 AM.

  15. Join Date
    Jan 2016
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    6,813
    #15
    Is your ref, a single door type, with the freezer at the top? These types I think get their cold from the freezer, so if it's iced over, then this function is blocked. Sana nga makuha sa defrost. What I do when we had this type was turn it off at night when the ice gets thick, for regular defrosting

    Sent from my Mi A1 using Tsikot Forums mobile app

  16. Join Date
    Mar 2008
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    54,637
    #16
    "frost-free" models are nice,
    but i believe they consume more electricity.

  17. Join Date
    Jan 2009
    Posts
    6,467
    #17
    Some "no-frost" refrigerators don't have a manual defrost button. It usually runs as a timed event. When the program comes up (usually through a mechanical timer), the compressor and fans turn off then a heater near the evaporators fires up to melt the ice. Typically, the ice don't get too thick and the heater duration is enough to melt everything until the cycle to turn on the compressor and fans comes up.

    However, if the condensate drain is clogged, that will cause condensate water to back up and turn to an ice block. This will usually block the intake vents so there'll be little to no airflow. The mass of the ice can be too much even for the heater to melt in time. And even if it does, with the drain clogged up, there's nowhere for the water to go after it melts. As soon as the defrost cycle is done, it's turned back into a block of ice.

    This recently happened to our LG no-frost ref of 15 years. They needed to de-clog the drain and do some general cleaning. There were a lot of gunk on the evaporator condensate catch pan.

    Our older no-frost ref had a similar issue but it was a problem with the heater thermostat. It stopped working so even when the defrost cycle was on, the heater didn't work. This caused excessive icing and neither the freezer nor the ref compartment were getting any cold air.

  18. Join Date
    Jul 2007
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    57,776
    #18
    Quote Originally Posted by BratPAQ View Post
    How about the door? Lapat pa ba? Dikit pa ba yung magnet or madali na sya buksan?

    Yup lapat pa naman

    Quote Originally Posted by dr. d View Post
    panasonic service center and "authorized service center", are one and the same.

    defrost her, first.
    that might be all that you need.
    the fact that it is full of ice, means it's still cooling.
    but ice is a good insulator against more cold.

    turn off the ref, open the doors, and point a running electric fan into it.
    this will make the defrosting, faster.
    be prepared for water puddling on the floor.
    The ice at the bottom freezer is so thick! It took 24 hours to defrost, there are still some ice left beneath the plastic but not so much. I have to turn the ref on na because I am afraid the food will spoil

    Quote Originally Posted by papi smith View Post
    Is your ref, a single door type, with the freezer at the top? These types I think get their cold from the freezer, so if it's iced over, then this function is blocked. Sana nga makuha sa defrost. What I do when we had this type was turn it off at night when the ice gets thick, for regular defrosting

    Sent from my Mi A1 using Tsikot Forums mobile app
    It has a bottom drawer freezer (which I hate) Defrosted it na, hopefully nga it works

    Quote Originally Posted by oj88 View Post
    Some "no-frost" refrigerators don't have a manual defrost button. It usually runs as a timed event. When the program comes up (usually through a mechanical timer), the compressor and fans turn off then a heater near the evaporators fires up to melt the ice. Typically, the ice don't get too thick and the heater duration is enough to melt everything until the cycle to turn on the compressor and fans comes up.

    However, if the condensate drain is clogged, that will cause condensate water to back up and turn to an ice block. This will usually block the intake vents so there'll be little to no airflow. The mass of the ice can be too much even for the heater to melt in time. And even if it does, with the drain clogged up, there's nowhere for the water to go after it melts. As soon as the defrost cycle is done, it's turned back into a block of ice.

    This recently happened to our LG no-frost ref of 15 years. They needed to de-clog the drain and do some general cleaning. There were a lot of gunk on the evaporator condensate catch pan.

    Our older no-frost ref had a similar issue but it was a problem with the heater thermostat. It stopped working so even when the defrost cycle was on, the heater didn't work. This caused excessive icing and neither the freezer nor the ref compartment were getting any cold air.
    I think this is what happened to our ref because there is a thick super tigas ice block that formed. The catch pan also had so much gunk that looks like algae (yuck) I cleaned it up and there's clear water na on the catch pan.

    Turned the ref on again. Freezer is working na but it seems like the ref still isn't getting cold

  19. Join Date
    Jan 2016
    Posts
    6,813
    #19
    Cathy, did you di the "leak test" sa door? Ipitin mo paper in between and see if you can pull it daw, I've never done this pero I've heard it several times na

    Sent from my Mi A1 using Tsikot Forums mobile app

  20. Join Date
    Jul 2007
    Posts
    57,776
    #20
    Quote Originally Posted by papi smith View Post
    Cathy, did you di the "leak test" sa door? Ipitin mo paper in between and see if you can pull it daw, I've never done this pero I've heard it several times na

    Sent from my Mi A1 using Tsikot Forums mobile app
    no but I will do that later nga

    Mukhang may bara nga kasi after I defrosted at natanggal yung visible na block of ice e lumamig na yung freezer pero yung ref mahinang mahina pa rin

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Refrigerator is not cold but Freezer is Working-recommend replacement