Quote Originally Posted by ray_noel View Post
Thanks for the tips bai... it’s been 3 days no dial-tone and internet connection... no communicatoon from them though we already loggrd a ticket...

I just sent a complain email to pcc copying the pldt customer service on their lousy service.

Hopefully, mapalitan na ng maayos yung internet provider ang pinas...


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Mas madali ma process yung ticket if personal i request/report sa customer service office.
Mga almost 2 yrs din nakabit fibr ko when I applied via customer service hotline.
Nag request ako for fibr ko connection dahil laging napuputol DSL connection namin.

Laging sagot is wala daw port available sa area namin pero umabot pa ng 1 year before pinuntahan ang area ko.
Pero nung pumunta ako sa customer service office nila at nagtiyagang pumila, hindi umabot ng 1 month at nakabit sa wakas ang fibr connection ko.
Lousy yung customer service rep ng PLDT.