I pity our country for getting second rate treatment by supplier Singapore. Not only does it take too long to deliver the equipment or parts but it leaves a tiny window of options to choose from when having it custom built. The bureaucracy has been going on for the past 15 years accdg to my cousins who are fellow mac stalwarts. I never had any problem purchasing apple products overseas, nor do the retailers from their suppliers. Even though I really like to patronize our local mac center, the compromises are just not worth it. However, kudos to our local retailers for hanging in there.