Globe or Smart

[Walter]

Incoming messages may not be considered as "activity" ...

[yubby24]

Got a free Globe At Home Prepaid Wifi yesterday. Day before, tumawag ang Globe CS sakin apologizing dahil di pa daw kami mamigrate to fiber (free u[grade) dahil wala pang available cabinet malapit samin. For the meantime daw, bibigyan daw muna nila ako ng prepaid wifi (free of charge) in case magkaproblema ang DSL ko. May free 10GB and natest ko na, pwede na pangsurf surf.

[papi smith]

I don't know if nagbago na ang policy nila, but I have maintained a prepaid sim for 14 years without using it (no activity) except loading it just to renew the expiration, I even experienced having my load expired and the sim inoperable for awhile, but the csr fixed it over the phone lang. Btw, i just let it expire this year, since nobody is calling me there anymore.

[misseksaherada]

Naku kung may baril lang ako napatay ko yung baklang antipatika! Yung hitsura niya yun baklang straight body na chin up na perma taas ng kilay, parang ganun! He knows na ERROR NG GLOBE kasi nakikita niya if registered pero di niya makita yung kelan na expire load? BULL SH1T!

Yung kausap ko na CSR sa phone ang bait bait and even admitted na may error sa end ng globe, pero si bakla talagang matigas. I shouldn't have passed by the service center dahil na sira lang araw ko.

Totoo bang graduate ng top schools yan mga CSR na yan sa service center?!?!?!

Hinga ng malalim Ms. Cathy.. Ingatan ang puso.. Ramdam hanggang Rizal po ang bad trip nyo po.. Hehehe [emoji16]

Now I feel guilty, mukhang mae escalaate si bakla, I don't like to ask help from family or friends pero hindi ko natiis and it was my first time to post a rant on FB, na shock ata mga FB friends ko

Kamusta po? After po ba ng post nyo na-resolve na ni Globe yung error sa system nila.. Reactivated na po ba ulit number nyo and pwede na po gamitin..

[stick_man08]

Now I feel guilty, mukhang mae escalaate si bakla, I don't like to ask help from family or friends pero hindi ko natiis and it was my first time to post a rant on FB, na shock ata mga FB friends ko

Antay nalang din ako ng update dito Ms. Cathy. Gusto ko din mareactivate yung old prepaid sim card ko.


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[BratPAQ]

Bad trip tong globe at home. Na nanahimik ako dito and satisfied with my internet, bigla mat tumawag at may darating daw na tech para convert yung vdsl namin to fiber. Syempre na excite ako, one hour later dumating yung tech at sinabi na malayo daw yung box sa amin, kung pwede hintayin na lang na magkaroon ng box malapit sa amin. Reklamo pa ng tech na masyado daw marami puno. So I guess wala na mangyayari sa amin since hindi naman mawawala yang mga puno na yan.

Eto rin hirap ng walang masyado bahay, wala masyado subscriber malapit sa min kaya hindi worth it para sa kanila mag upgrade ng line.

Kahit yung pldt namin DSL pa rin. Ilang beses na ko nag apply para maging fiber walang nangyayari.

[JohnM]

How malayo is malayo? Yung fiber box ko is around 5 houses away. DSL box was right outside my window. Alam ko lesser ang distance issue with fiber than copper. Baka tinamad lang ang tech maglatag. Report mo sa app baka mabigyan ka ng ibang tech.

[BratPAQ]

How malayo is malayo? Yung fiber box ko is around 5 houses away. DSL box was right outside my window. Alam ko lesser ang distance issue with fiber than copper. Baka tinamad lang ang tech maglatag. Report mo sa app baka mabigyan ka ng ibang tech.

Mga 600 meters. Liliko pa ng kanto.

[JohnM]

Mga 600 meters. Liliko pa ng kanto.

Medyo malayo nga. Problema iba ang contractor for box/main line at iba naman ang house install so baka escalate pa yan.

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[BratPAQ]

Medyo malayo nga. Problema iba ang contractor for box/main line at iba naman ang house install so baka escalate pa yan.

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I just hope na meron pa subscribers beyond us. Para financially viable para sa kanila mag lagay pa ng box malapit sa min.

[cast_no_shadow]

Same case sa area namin, weird lang is madami subscribers sa area. Mukhang late lang talaga i upgrade to full fiber.

Sinadya ko na mismo sa office, pag kausap mo taga office meron na daw fiber sa area namin.

Here comes the tech guys para mag survey, wala pa daw.

Repeat again balik ako sa office to request since ticket will be considered closed na dun sa original ko na request.

Parang 3x ako pinuntahan (iba ibang contractors naman) to inform me wala pa nga.

Again madami subscribers sa area namin experiencing downtimes. Recurring yung issue. No permanent remedy nga aside to upgrading to full fiber mga lines. Kaso waiting game daw talaga no ETA kung kailan.


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[JohnM]

Swerte lang siguro samin since halos sabay ang Converge, PLDT, and Globe naglatag ng main fiber line. Nung nalaman ko sa contractor na Globe na nilalatag nila, after 2 months tawag na sila for upgrade. Smooth sailing naman. Nag-iba lang account number so I had to re-enroll the new one for bills payment.

Sent a request to upgrade from my current 1899 35mbs to 2199 50mbs. Dating 2499 yung 50mbps so I think it's a good deal already.

[oj88]

Around 3 years ago, there were hardly any NAPs in our vicinity. I had to literally flag down a roving FiberHome crew to ask where the nearest NAP was. It turned out, there's one 2 or 3 blocks away on a different street. Long story short, we were migrated to Fibr (from DSL) a week and a half later.

Sometimes, you just need to take matters into your own hands.

Since around last year, I've seen a NAP installed in front of our home. We get excellent SNR with the current "long-haul" connection so i don't see any reason to have it switched to the closer NAP. Like they say, "If it ain't broke....".

[JohnM]

Mabagal sales CSR ng Globe. Puro sila ad ng promo pero no feedback after the 48 hour promise. May sasagot naman sa Messenger pero pagbigay ng ref num wala na.

Buti na lang nasa ibang queue ang tech issues. Mas reliable pa yun at usually the next day may site visit na.

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[sirkosero]

Ingat ka dyan... Yang 'free' upgrade na yan magkakaloko-loko bill mo... I usually pay in advance. Like before cutoff. Biglan may dumating na bill sakin, yung isa overpayment ako ng 200 pesos... Tapos may bagong bill na sinisingil ako ng 3000 pesos. To thibk plan 1899 lang plan ko. Wala rin CS para magexplain what happened.

Auto renew din contract mo dyan

Bad trip tong globe at home. Na nanahimik ako dito and satisfied with my internet, bigla mat tumawag at may darating daw na tech para convert yung vdsl namin to fiber. Syempre na excite ako, one hour later dumating yung tech at sinabi na malayo daw yung box sa amin, kung pwede hintayin na lang na magkaroon ng box malapit sa amin. Reklamo pa ng tech na masyado daw marami puno. So I guess wala na mangyayari sa amin since hindi naman mawawala yang mga puno na yan.

Eto rin hirap ng walang masyado bahay, wala masyado subscriber malapit sa min kaya hindi worth it para sa kanila mag upgrade ng line.

Kahit yung pldt namin DSL pa rin. Ilang beses na ko nag apply para maging fiber walang nangyayari.

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[JohnM]

Ingat ka dyan... Yang 'free' upgrade na yan magkakaloko-loko bill mo... I usually pay in advance. Like before cutoff. Biglan may dumating na bill sakin, yung isa overpayment ako ng 200 pesos... Tapos may bagong bill na sinisingil ako ng 3000 pesos. To thibk plan 1899 lang plan ko. Wala rin CS para magexplain what happened.

Auto renew din contract mo dyan

Similar case din nangyari sakin. Buti na lang I checked the DSL account and there was still an overpayment don. I just asked them to transfer the amount to the new fiber account number.

[baludoy]

Gumagana ba iyong globe one app nyo?

do what you gotta do so you can do what you wanna do

[misseksaherada]

Gumagana ba iyong globe one app nyo?

Gumagana naman naman po sakin Sir.. Android po phone ko.. Both phone and internet ko naglu-load naman po ang details..

[JohnM]

Magulo ang sales ng Globe. Finally got confirmation that my account addon is being processed. Daming reference number binigay di naman searchable sa site nila.

And I also got word that they can't process my plan upgrade until I increase my credit limit. More hoops to jump through.

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[baludoy]

Gumagana naman naman po sakin Sir.. Android po phone ko.. Both phone and internet ko naglu-load naman po ang details..

nakow! akin ang problema pala.

baka kelangan ko i-cancel ang app tapos reg uli. naloko na