Globe or Smart

[kagalingan]

Anong problema pag yung Globe*home modem ko eh kailangan ko restart 5 to 6 times a day. Either dahil bunabagal ang speed to less than 1 mbps or nawawala talaga connection? Is it the modem or the line? Or sa home base nila?

ano yang bigo live?

kung hindi maayos ni ayala yan at wala ka sa lock-in period eh layasan mo na.

[JohnM]

Anong problema pag yung Globe*home modem ko eh kailangan ko restart 5 to 6 times a day. Either dahil bunabagal ang speed to less than 1 mbps or nawawala talaga connection? Is it the modem or the line? Or sa home base nila?

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Napalitan na ba modem mo to the new Huawei no-antenna unit? Kung old Aztek pa rin baka you're eligible for a free replacement.

Kung new modem na you might have to call them and have your connection reset and synchronized. That's what I do pag napansin kong bumabagal.

We had an outage last Saturday that was caused by some cut lines. Was fixed after 24 hours. Then nung Monday naputulan uli, Tuesday bumalik, Wednesday putol, Thursday until today so far stable. Ang gulo kasi ng wires sa mga poste. First outage for this year though.

[kisshmet]

Anong problema pag yung Globe*home modem ko eh kailangan ko restart 5 to 6 times a day. Either dahil bunabagal ang speed to less than 1 mbps or nawawala talaga connection? Is it the modem or the line? Or sa home base nila?

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First, try to to check the wifi channel you are using isn't interfered with by the neighboring wifi using the same channel

Install netgear analytics app to verify the channel frequency of all the wifi in the vicinity of your celfon. If the globe wifi has/have the same frequency as other wifi in the area try to change the frequency

2nd, if the modem is a wireless type; bring it outside the house and repeat the speed test.

If the result is still slow then the cell site must have problem. Try it again another time

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[_Qwerty_]

anong plan mo sa globe? ang taas nang upload speed mo..

[misseksaherada]

anong plan mo sa globe? ang taas nang upload speed mo..

Oo nga noh... Weird nung sa kanya yung Upload ang mataas... 10Mbps lang sakin hindi ako naka fiber sa Globe pero never pumatong sa 1Mbps yung Upload ko..
Current speedtest...

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[papi smith]

Normal na ata ito sa Globe, call CS, sasabihin lang nila sa inyo papadala sila tech, nanawa na ako sa tech doing the motions, when in fact they are upgrading or doing maintenance work. Ganyan din connection ko today, bukas mag rereport ako.

Anong problema pag yung Globe*home modem ko eh kailangan ko restart 5 to 6 times a day. Either dahil bunabagal ang speed to less than 1 mbps or nawawala talaga connection? Is it the modem or the line? Or sa home base nila?

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[misseksaherada]

Normal na ata ito sa Globe, call CS, sasabihin lang nila sa inyo papadala sila tech, nanawa na ako sa tech doing the motions, when in fact they are upgrading or doing maintenance work. Ganyan din connection ko today, bukas mag rereport ako.

Third party kasi technical support ng Globe.. Swerte lang talaga sa area namin siguro.. Kahit 10Mbps lang then capped ako sa 100GB per month sulit ko connection.. Stable.. Nung pinapa convert ako fiber hindi ako nagpa convert kasi wala akong problem sa connection ko for longest time..

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[shadow]

Converge pa rin. [emoji39]



Plan 35 Mbps.
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[misseksaherada]

Converge pa rin. [emoji39]



Plan 35 Mbps.
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Kainggit Sir!! [emoji869][emoji41]

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[BratPAQ]

ano yang bigo live?

kung hindi maayos ni ayala yan at wala ka sa lock-in period eh layasan mo na.

I paid for the connection last October ₱4.5k para walang lock-in. Pero if this continue I'll drop them na nga.

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[BratPAQ]

Napalitan na ba modem mo to the new Huawei no-antenna unit? Kung old Aztek pa rin baka you're eligible for a free replacement.

Kung new modem na you might have to call them and have your connection reset and synchronized. That's what I do pag napansin kong bumabagal.

We had an outage last Saturday that was caused by some cut lines. Was fixed after 24 hours. Then nung Monday naputulan uli, Tuesday bumalik, Wednesday putol, Thursday until today so far stable. Ang gulo kasi ng wires sa mga poste. First outage for this year though.

I think its the new one. Nakausap ko lang support nila sa Facebook messenger "Gie". How do I ask for that sync? Gie seems like just a non-technical support.

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[BratPAQ]

First, try to to check the wifi channel you are using isn't interfered with by the neighboring wifi using the same channel

Install netgear analytics app to verify the channel frequency of all the wifi in the vicinity of your celfon. If the globe wifi has/have the same frequency as other wifi in the area try to change the frequency

2nd, if the modem is a wireless type; bring it outside the house and repeat the speed test.

If the result is still slow then the cell site must have problem. Try it again another time

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I already sorted the wifi channels with wifi analyzer. I have 3 wifi routers side by side. 1 pldt, 1 globe and 1 main router where the pldt and globe is combined. But will see the sorting of channels again. Nakakaoagtaka lang I have high upload.

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[BratPAQ]

anong plan mo sa globe? ang taas nang upload speed mo..

Oo nga noh... Weird nung sa kanya yung Upload ang mataas... 10Mbps lang sakin hindi ako naka fiber sa Globe pero never pumatong sa 1Mbps yung Upload ko..
Current speedtest...

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Plan 1899. Up to 20 mbps plan ko. The reason I don't want to drop globe is because I'm getting up to 26 mbps. Yun nga lang disconnect or ba bagal after few hours. Pero reset lang and mabilis na ulit.

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[BratPAQ]

Normal na ata ito sa Globe, call CS, sasabihin lang nila sa inyo papadala sila tech, nanawa na ako sa tech doing the motions, when in fact they are upgrading or doing maintenance work. Ganyan din connection ko today, bukas mag rereport ako.

I just messaged them on fb and they will send technician today, sadly wala ako sa bahay at anak ko lang aasikaso. Gulat nga ako at Send technician kagad. Sa pldt tawag lang yung tech nila reset sa side nila close na ticket. Naka 20+ ticket ako, at matinding pagmamakaawa sa CS nila sa phone bago nagpadala ng tech sa bahay.

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[chronicle]

Plan 1899. Up to 20 mbps plan ko. The reason I don't want to drop globe is because I'm getting up to 26 mbps. Yun nga lang disconnect or ba bagal after few hours. Pero reset lang and mabilis na ulit.

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Check your actual rate on the modem.



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[BratPAQ]

Converge pa rin. [emoji39]



Plan 35 Mbps.
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I'm planning on jumping on converge once maging available yan sa min. But I live in a not so populated subdivision. So baka decades pa bago maging feasible sa kanila pumasok sa min.

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[BratPAQ]

Check your actual rate on the modem.



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This is after restart. Will still look like that after few hours later kahit mas mabagal na.


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[chronicle]

This is after restart. Will still look like that after few hours later kahit mas mabagal na.


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You may also want to check with an agent regarding your profile (g99x). It might be too aggressive hence it drops.

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[shadow]

I'm planning on jumping on converge once maging available yan sa min. But I live in a not so populated subdivision. So baka decades pa bago maging feasible sa kanila pumasok sa min.

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Nakakapagtaka lang bakit Hinde tinatapan ng PLDT/Globe yun pricing ng converge. ₱1.5k for 25 Mbps.


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[cast_no_shadow]

Converge!




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