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  1. _Cathy_'s Avatar
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    November 17th, 2020 05:14 PM #521
    Quote Originally Posted by 12vdc View Post
    ^Dahil walang customer service hotline, DTI na tatawag para ma issuehan ng certificate of public inconvenience

    Wala po ako FB. Yung lola nakapila ang ingay baka atakehin, hindi daw nya nkakausap anak nsa abroad, kulang nalang pasabugin nya opis ng Converge.
    Tell lola mag PLDT, no problem
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    November 17th, 2020 05:26 PM #522
    Quote Originally Posted by shadow View Post
    Hinde na kailangan daw tumawag para mag report to have ticket number.

    [emoji1363]


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    No customer service, no service ticket 😁
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    November 17th, 2020 06:04 PM #523
    Fury as thousands of Converge customers complain of service outage | Bilyonaryo

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  4. bugsmobile
    bugsmobile is offline Verified Tsikot Member
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    November 17th, 2020 06:08 PM #524
    Just got this from a viber group.




    Hassle data muna.
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    November 17th, 2020 06:30 PM #525
    No redundancy?

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  6. _Cathy_'s Avatar
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    November 17th, 2020 06:37 PM #526
    [emoji109] [emoji109] [emoji109]



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    November 17th, 2020 07:09 PM #527
    Quote Originally Posted by _Cathy_ View Post
    Tell lola mag PLDT, no problem
    Yup mag pldt siya tawagan niya yun anak niya sa landline, no problem. [emoji23]


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    November 17th, 2020 07:12 PM #528



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    November 17th, 2020 07:15 PM #529
    Thank you converge for making us slow down our everyday fast paced lives and just make us appreciate the little things around us and appreciate life. [emoji1363]


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  10. Dr.Kamiya
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    November 17th, 2020 07:20 PM #530
    I had our office connection downgraded na lang to ~30Mbps since Converge techs couldn't fix and get us our full 100Mbps.
    I checked the modem diagnostics myself and SNR was pretty bad, as was SNR margin. Pumayag naman even though we are still technically under contract.
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    November 17th, 2020 07:22 PM #531



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  12. 12vdc
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    November 17th, 2020 07:35 PM #532
    Quote Originally Posted by Dr.Kamiya View Post
    I had our office connection downgraded na lang to ~30Mbps since Converge techs couldn't fix and get us our full 100Mbps.
    I checked the modem diagnostics myself and SNR was pretty bad, as was SNR margin. Pumayag naman even though we are still technically under contract.
    How bad? An OTDR machine would effectively measure the exact distance of losses like splicing loss, kinks, bends, attenuation fading along the optical line. A -35dB on a power meter is considered LOS.

    Sumabog daw transformer? wala bang UPS o battery rectifier at backup genset? Saan ba yang server na yan, sa Pasig ba? Baka nagkatotoo yung galit ni lola kaya sumabog
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    November 17th, 2020 07:56 PM #533
    Quote Originally Posted by shadow View Post



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    Avatar mo ba yan shadow?

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    November 17th, 2020 07:57 PM #534
    Quote Originally Posted by dreamur View Post
    Avatar mo ba yan shadow?

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    Si Dennis Uy yan. [emoji1363]


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  15. bugsmobile
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    November 17th, 2020 08:20 PM #535
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  16. _Cathy_'s Avatar
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    November 17th, 2020 08:28 PM #536
    Quote Originally Posted by bugsmobile View Post
    I literally LOLd!

    Seriously if I owned a business I would find another service na. That disruption could have caused the business a lot of money. Honestly kahit sa employee nakaka bad shot yan. Ilan months din kami naka 100% WFH at yung mga unstable ang connection kahit di nila kasalanan may effect yan. May instances may push back ang work and that is a major NO NO

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    November 17th, 2020 08:39 PM #537
    Buti na lang may redundancy kami sa office or else patay negosyo. Two years ago nag down din Converge line sa office pero wala kami notice narinig from them. Ang hirap din ma contact yung Customer Service nila kasi wala sumasagot kaya I contacted their sales team. One week bago nila restore yung service.


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  18. _Cathy_'s Avatar
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    November 17th, 2020 08:42 PM #538
    Quote Originally Posted by dreamur View Post
    Avatar mo ba yan shadow?

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    Kung nag yes si shadow ipapalit ko talaga yan HAHAHA
    Quote Originally Posted by shadow View Post
    Si Dennis Uy yan. [emoji1363]


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  19. _Cathy_'s Avatar
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    November 17th, 2020 08:44 PM #539
    Sikat converge sa kapalpakan [emoji109] [emoji109] [emoji109]

    PLDT WINNER!



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    November 17th, 2020 08:48 PM #540
    Quote Originally Posted by shadow View Post
    Thank you converge for making us slow down our everyday fast paced lives and just make us appreciate the little things around us and appreciate life. [emoji1363]


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    Ikaw na ba magbabayad ng sweldo ko pag nawalan ako trabaho dahil walang internet? [emoji12]

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