Converge Users Thread

[StockEngine]

Customer Care: (02) 8667 0850


Recently had a visit for an "upgrade". Quick response according to my brother.

[bugsmobile]

Extended till end of the month yung free trial upgrade. Kaso yung plan P1599 ko laging nasa 25-35mbps lang palagi till now. Never ko na experience yung speed boost. Baka pwede patulong bro Shadow, Kahit itong last remaking week lang hehe.

[thephantom]

Do you have your own router or do you use the default modem? Nangyari sa akin yan before. Had the old modem tapos naka mesh router. Nag avail ako ng free plus 10 so from 35 dapat 45 pero ayaw magreflect sa speedtest. Tinawag ko then sabi naman approved na ako and all. Nagrequest pa nga ang CS na kumabit ako directly sa modem either via lan or wifi. Nung ginawa ko, nasa 45 na pala nga ako. Pero pagbalik ko sa mesh, even after a reboot, yung routers ko mababa pa din ang buga. So I opted to reset the mesh routers. After that ok na. Pati itong promo ng speed boost nila naramdaman ko din agad. I still get rougly 220 up and down during the day and 110 up and down during the night

[bugsmobile]

Do you have your own router or do you use the default modem? Nangyari sa akin yan before. Had the old modem tapos naka mesh router. Nag avail ako ng free plus 10 so from 35 dapat 45 pero ayaw magreflect sa speedtest. Tinawag ko then sabi naman approved na ako and all. Nagrequest pa nga ang CS na kumabit ako directly sa modem either via lan or wifi. Nung ginawa ko, nasa 45 na pala nga ako. Pero pagbalik ko sa mesh, even after a reboot, yung routers ko mababa pa din ang buga. So I opted to reset the mesh routers. After that ok na. Pati itong promo ng speed boost nila naramdaman ko din agad. I still get rougly 220 up and down during the day and 110 up and down during the night

Yup I’m using my own router. I actually just bought a new one a few days ago but speed is till the same. I tried din kanina yung ginawa mo na directly connected to modem via lan but ganun din speed. Messaged Converge na lang & they gave me a ticket. Hopefully they can fix it before the free trial expires hehe

[gearhead000]

Plan 1500



Not sure if it was the promised upgrade as a valued subscriber or the Time of Day/Night trial extension.

[bugsmobile]

[WallyWest]

I don't need a faster connection. I need it to be stable dammit.

[jut703]

As expected, Converge is bullshit.

Already requested for disconnection as early as April 2021. It was their customer service team that was slow to respond, and now they’re charging me May and June billings because they replied late.

The amount is negligible to be honest but this is just incompetence on their end.


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[crazy_boy]

Spox shadow, ano yan bagong offering ni converge na tv box?


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[shadow]

Spox shadow, ano yan bagong offering ni converge na tv box?


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Walang kwenta yan, basura. [emoji23]


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[cast_no_shadow]

Converge Spox Shadow

Mukhang tirik ang Converge tanayt?

“International links encountered an issue”


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[shadow]

Kayo lang, hinde ako affected ng ganyan. [emoji1363]




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[cast_no_shadow]

Yung isang unit namen, 2.4 na lang yung option na connection nawala yung 5G. Is this modem / hardware related?


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[BratPAQ]

Yung isang unit namen, 2.4 na lang yung option na connection nawala yung 5G. Is this modem / hardware related?


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Kelan nawala? Did someone reconfigured, reset or changed your WiFi router? You can usually configure your router and enable the 5 ghz. By default kasi off yan.

[cast_no_shadow]

Kelan nawala? Did someone reconfigured, reset or changed your WiFi router? You can usually configure your router and enable the 5 ghz. By default kasi off yan.

No reconfiguration done. Napansin ko na lang when I checked the available connections doon sa unit. Before meron talaga yun.

Sa bahay namen enabled siya, hindi naman naka off. Upon installation available na si 2.4 and 5 wala ako ginawa na kahit ano.


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[BratPAQ]

No reconfiguration done. Napansin ko na lang when I checked the available connections doon sa unit. Before meron talaga yun.

Sa bahay namen enabled siya, hindi naman naka off. Upon installation available na si 2.4 and 5 wala ako ginawa na kahit ano.


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You can also try to turn off your router for 10 seconds then back on again. If that didn't work login into your routers configuration and see if it's disabled or maybe even hidden.

[StockEngine]

new converge plans


Fiber X | Fiber Internet | Converge ICT Solutions Inc.

[Mask Rider Blac]

Stick na lang muna sa current plan namin..depende kung mag-improve si Converge.

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[_Cathy_]

Mas consistent pa din ang PLDT 😛

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[gearhead000]

Congrats. Ang mura!

Pldts lowest plan is 1700..

I stuck with my original plan (Plan 1500) through their multiple promo offerings for a minimal upgrade fee. At their original 25Mbps, panay din naman ang sample or trial periods ng mga promos nila so I just sat it out. The speed I was getting was good enough for me naman. Initially we got upgraded for free to 40Mbps and now to 50Mbps na nga. Not bad!