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  1. shadow's Avatar
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    November 13th, 2020 02:00 PM #501
    Quote Originally Posted by crazy_boy View Post
    SPOX shadow, 3 months na since na install ni converge yung fiber ko, pero di pa din nag eemail ng statement sa akin. What should i do? Gusto ko na magbayad haha

    Sent from my ONEPLUS A6013 using Tapatalk
    Ipunin mo muna para ma surprise ka na lang sa bill ng December. [emoji23][emoji1363]


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  2. crazy_boy's Avatar
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    November 13th, 2020 02:57 PM #502
    Quote Originally Posted by shadow View Post
    Ipunin mo muna para ma surprise ka na lang sa bill ng December. [emoji23][emoji1363]


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    Hahaha kaso baka maputulan naman ako ng service

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  3. _Cathy_'s Avatar
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    November 13th, 2020 03:02 PM #503
    Buti pa sa PLDT updated billing [emoji106]

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  4. 12vdc
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    November 13th, 2020 03:10 PM #504
    Quote Originally Posted by crazy_boy View Post
    Hahaha kaso baka maputulan naman ako ng service

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    Check mo dito bka hindi pa registered Converge - Get SOA Beta
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  5. 12vdc
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    November 13th, 2020 03:20 PM #505
    Quote Originally Posted by WallyWest View Post
    Red blinking LOS means may putol na linya somewhere, ano?

    Nag red blinking LOS kagabi habang kasagsagan ng bagyo. Sana maayos nila agad paglipas nitong Ulysses.

    Buti na lang buhay pa yung backup namin na PLDT Fibr. 10Mbps nga lang.

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    Physical layer (drop-fiber, NAP, secondary cable) or Mux on GPON no power due to backup battery died after extended power outage. Report to service provider to trigger fault escalation.
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  6. jut703's Avatar
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    November 17th, 2020 02:41 PM #506
    Converge suddenly down. Was in the middle of an important conference call. Everyone who was on converge got dropped and now the discussion has gone haywire.

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  7. Egan101's Avatar
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    November 17th, 2020 02:56 PM #507
    Quote Originally Posted by jut703 View Post
    Converge suddenly down. Was in the middle of an important conference call. Everyone who was on converge got dropped and now the discussion has gone haywire.

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    Our Converge line in the office is also down, as well as my staff who has Converge lines at home.


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    November 17th, 2020 02:58 PM #508



    Pasok SHADOW [emoji109][emoji109][emoji109]


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  9. _Cathy_'s Avatar
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    November 17th, 2020 03:00 PM #509
    Kaya pala dami reklamo sa FB. Buong Luzon ata nag down?

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  10. shadow's Avatar
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    November 17th, 2020 03:17 PM #510
    Thank you converge for making filipino realized what's important right now, it's not how fast your internet is. It's not the material things.

    Para maging compassionate tayong lahat sa mga affected ng bagyo na nawala.lahat ng possession nila.

    Kasi nawawala na sa focus puro online gaming na lang ginagawa ng mga bata.

    Saka yata support ng converge yun education holiday ba yun ginagawa ng mga students? Saka youthstike yata.

    Eh paano.ma support yan kung meron internet tapos meron pa online school.
    Kaya down ngayon.

    Thanks converge! [emoji1363]


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    November 17th, 2020 03:26 PM #511
    Quote Originally Posted by shadow View Post
    Thank you converge for making filipino realized what's important right now, it's not how fast your internet is. It's not the material things.

    Para maging compassionate tayong lahat sa mga affected ng bagyo na nawala.lahat ng possession nila.

    Kasi nawawala na sa focus puro online gaming na lang ginagawa ng mga bata.

    Saka yata support ng converge yun education holiday ba yun ginagawa ng mga students? Saka youthstike yata.

    Eh paano.ma support yan kung meron internet tapos meron pa online school.
    Kaya down ngayon.

    Thanks converge! [emoji1363]


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    akala ko si kags [emoji1787][emoji1787]

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    November 17th, 2020 03:26 PM #512
    Lipat na sa PLDT. May libreng landline pa na magagamit mo para matawagan yung customer service pag walang internet. Wala pa rin yata CS ang Converge kaya walang libreng landline
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  13. shadow's Avatar
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    November 17th, 2020 03:33 PM #513
    Quote Originally Posted by Wh1stl3r View Post
    Lipat na sa PLDT. May libreng landline pa na magagamit mo para matawagan yung customer service pag walang internet. Wala pa rin yata CS ang Converge kaya walang libreng landline
    Hinde na kailangan daw tumawag para mag report to have ticket number.

    [emoji1363]


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  14. boybi's Avatar
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    November 17th, 2020 03:44 PM #514
    Nawala internet ng PLDT Fibr sa office yesterday. Had my sec immediately call PLDT, was told to expect a visit from their team in 3-5 days. Dumating this morning around 8:30AM mga PLDT technician, pero mukhang restored na internet before they came.

    Now, etong Converge naman nawalang ng internet. Saan ako tatawag?
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  15. shadow's Avatar
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    November 17th, 2020 03:50 PM #515
    Converge ICT services down, says due to power issue | ABS-CBN News

    Meralco yata may kasalan eh! [emoji1363] sino ba owner ng Meralco? [emoji848]


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  16. shadow's Avatar
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    November 17th, 2020 03:53 PM #516
    Quote Originally Posted by boybi View Post
    Nawala internet ng PLDT Fibr sa office yesterday. Had my sec immediately call PLDT, was told to expect a visit from their team in 3-5 days. Dumating this morning around 8:30AM mga PLDT technician, pero mukhang restored na internet before they came.

    Now, etong Converge naman nawalang ng internet. Saan ako tatawag?
    Hinde na kailagan pagurin saka utusan secretary mo. Pa meryenda mo na siya boybi, pa relax mo na muna siya. Hinde siya papagurin ng converge [emoji1363]


    A service ticket is not required

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  17. shadow's Avatar
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    November 17th, 2020 04:20 PM #517



    Grabe naman talagang ayaw magpatalo ng mga competition. [emoji1363]


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  18. 12vdc
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    November 17th, 2020 04:20 PM #518
    Yung Converge ko sa prabins, Nov2 pa down. Lumipas na 3 bagyo at may kuryente na nka down parin. May reference number nakuha dahil pumila sa opis then now ang bill covered buong month. Wala number for follow-up ang haba ng pila at wala man lang mechanism for rebate, sumisingil ng 1month advanced billing then half month and counting na walang sebisyo. :twak: After contract period and no improvement, churn na.
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    November 17th, 2020 04:24 PM #519
    Quote Originally Posted by 12vdc View Post
    Yung Converge ko sa prabins, Nov2 pa down. Lumipas na 3 bagyo at may kuryente na nka down parin. May reference number nakuha dahil pumila sa opis then now ang bill covered buong month. Wala number for follow-up ang haba ng pila at wala man lang mechanism for rebate, sumisingil ng 1month advanced billing then half month and counting na walang sebisyo. :twak: After contract period and no improvement, churn na.
    They are also on FB

    Aside from the social media page, consumers may call the DTI head office at telephone number (+632) 7510-DTI (384) or its contact center DTI Direct (+632) 751. -3330 for general queries and concerns. The public may also search the particular office it wishes to reach through the DTI website.
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  20. 12vdc
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    November 17th, 2020 04:54 PM #520
    ^Dahil walang customer service hotline, DTI na tatawag para ma issuehan ng certificate of public inconvenience

    Wala po ako FB. Yung lola nakapila ang ingay baka atakehin, hindi daw nya nkakausap anak nsa abroad, kulang nalang pasabugin nya opis ng Converge.
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