Thinking of switching to Converge as well. Been trying to call them the past few days, but was only able to get thru a customer service agent a while ago. She told me that there are only 2 slots available in my area. Thing is, I'm still locked to Skycable till November. Thinking of paying the pretermination fee instead. Just worried with the after sales support of Converge as it took a while for me to get thru, what more if I'm already a subscriber & locked in for 2 years?