to mikaztro:
with all due respect sir, i was merely asking as to how your friend got infected due to these removal tools for spy/mal/adware. and your comment about avoiding those extensions you mentioned are rather vague and can be misinterpretted by newbies. thus, I had to explain why this can't be avoided. since we're fellow tech brethren, i feel that we should explain things a little better to the non-techies. i am not offended and i did not mean to demean you as well. I just wanted to clariffy things.