
Originally Posted by
biboy319
Our navara 4x2 mt was finally delivered to our home this morning. Problem was, we ordered an EL calibre. They delivered a calibre model only, priced at P100,000 less. I told them this is not the vehicle I ordered because EL has foglamps. They insisted this is an EL and the foglamps only come in 4x4 variants. I know what Im buying. I've seen and ridden a friend's EL 4x2 mt, visited other dealerships, and talked to several agents before landing to them.
I brought out the navara brochure with specs and showed to them that an EL calibre 4x2 indeed has foglamps. They said the brochure i have was a misprint from thailand (but in fact a "Philippines only" brochure). So i told them why are they giving out brochures with wrong info??? Some people rely on brochures for their purchases and you are misleading them, including me. This was over breakfast which we prepared for them in our home .
Back to the unit and more obvious lower model specs are identified. The side mirrors don't have signal flashers. Again i was told that was a 4x4 feature. No it's not. The rotary type ACs as well, instead of push type. Napakasimple na lang: walang EL emblem sa likod. That's when they called casa and confirmed that they had indeed delivered a wrong unit. Buti sana kung switched unit lang and my real unit was left at the casa. But no, this wrong unit they delivered was actually named after me with insurance and all (I did not get insurance from them and this was bank PO, not in house).
I'm not gonna throw speculations on what they're trying to pull or if it was all a mistake as they claim it was the sta rosa plant's fault. Overall, it was bad service and complete negligence. Buti na lang I did not sign any release form or had them leave me with this unit, or else I would probably have been left with bigger problems. Haay New paperwork again and more days of waiting. They better make up for this hassle.