What Are You Thinking About?

**cast_no_shadow** · August 31st, 2020 05:01 PM

Originally Posted by StockEngine

depende siguro sa area. different areas are handled by different 3rd party contractors. with the growing number of customers i'm sure the contractors are having "fantastic" time with the call center "dispatch".

Yan din sabi saken, still they are firm Converge daw mismo yung repair team at hindi outsourced.

Pero problema pa ba ng customer yun? Dumame subscribers mo, magdagdag ka din ng support mo.

Sa phone pa lang obvious lunod sila dahil 30-1Hr bago ka may makausap.

Alangan naman 3 lang ang CSR nila for calls diba?

Mga naka WFH nga din pag kausap mo.

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**ninjababez** · August 31st, 2020 05:15 PM

Originally Posted by papi smith

Really amazed at how people easily press HM, Loc, details rather than read the post for sale items [emoji44]

meron pa sa carousell bro, mag offer ng tawad. pumayag ka tapos, di naman kukunin [emoji1732][emoji1732][emoji1787][emoji1787]

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**shadow** · August 31st, 2020 05:52 PM

Originally Posted by _Cathy_

Meron din pero I've been with pldt dsl for 15 yrs na ata. 3x pa lang ako totally nawalan ng net at lahat yan one time big time (more or less one week) Pero at least may nakakausap ako sa phone, sa converge kasi wala daw at ang bago pa nila to have these issues.

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Lahat naman tayo dumaan sa PLDT dsl eh. Never again! [emoji23]

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**shadow** · August 31st, 2020 05:55 PM

Originally Posted by cast_no_shadow

Yan din sabi saken, still they are firm Converge daw mismo yung repair team at hindi outsourced.

Pero problema pa ba ng customer yun? Dumame subscribers mo, magdagdag ka din ng support mo.

Sa phone pa lang obvious lunod sila dahil 30-1Hr bago ka may makausap.

Alangan naman 3 lang ang CSR nila for calls diba?

Mga naka WFH nga din pag kausap mo.

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Halo na melrn outsourced meron in-house.

Ano ba dahilan bakit nawalang? Naputol ba fiber line? Usually yan nasasabitan ng truck yun fiber kaya bigla mawawala isang buong area.

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**_Cathy_** · August 31st, 2020 05:55 PM

Originally Posted by shadow

Lahat naman tayo dumaan sa PLDT dsl eh. Never again! [emoji23]

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At least PLDT one bill na lang phone and internet [emoji14]

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**shadow** · August 31st, 2020 06:01 PM

Originally Posted by _Cathy_

At least PLDT one bill na lang phone and internet [emoji14]

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Ok lang yun online na naman payment. Mabilis magbayad pag mabilis internet connection.

Huwag lang bilhin ng pldt ang converge kundi wala na ako lilipatan.

Yan nga unang duda ko dati eh, baka nagpapataas ng presyo lang converge para acquire sila ng PLDT. Kasi yun strategy kila yun mga wala pang available na PLDT fibet na areas ang pinapasok nila, iniisip ko para hinde na kailangan mag pagod pa pldt bilhin na lang nila converge. Buti na lang hinde,

Dennis Uy of Pampanga for the win!

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**BratPAQ** · September 1st, 2020 01:09 AM

Ber months na. Merry Christmas everyone! [emoji1762]

Iwas muna sa family gathering, Christmas party at reunions hangga't maaari.

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**CVT** · September 1st, 2020 05:34 PM

Originally Posted by BratPAQ

Ber months na. Merry Christmas everyone! [emoji1762]

Iwas muna sa family gathering, Christmas party at reunions hangga't maaari.

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Ha ha ha! Lumabas nang tuluyan si JMC...😍😎😋

**shadow** · September 1st, 2020 10:20 PM

Originally Posted by _Cathy_

At least PLDT one bill na lang phone and internet [emoji14]

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Galit na galit na HS barkada ko, nakatira diyan sa isang village sa makati sa PLDT. Nagmumura na sa viber sa sobrang bulok ng PLDT internet nila. [emoji23]

Pati tuloy si Manay nadamay na sa bulok ng service ng PLDT.

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**_Cathy_** · September 1st, 2020 10:50 PM

Originally Posted by shadow

Galit na galit na HS barkada ko, nakatira diyan sa isang village sa makati sa PLDT. Nagmumura na sa viber sa sobrang bulok ng PLDT internet nila. [emoji23]

Pati tuloy si Manay nadamay na sa bulok ng service ng PLDT.

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hahaha! Mukhang may issue talaga sa PLDT. Kapag umaga intermittent internet pero pag hapon okay na at least nagagamit ko data ko. Mas malala naman sa converge umaabot ng days na walang internet

Pero bad trip na din sa PLDT, parag converge na, walang makausap sa phone