Just me ranting about BPI.... don't mind me.

[greatauror28]

kasi siga yung top 3 banks (Metro, BDO, BPI)

they have this attitude na mas kailangan mo sila kesa kailangan nila ikaw

they don't have to please you

ang ibang bangko (like yung example na UCPB) they're competing with the big 3 so they have to do something the big 3 arent doing

kaya they make an effort to please

i beg to disagree with this.
client handling and customer service depends on branch locations, mind you.
the more dense the population around the branch is, the more queuing time you need.
it's just the way it is. don't think the bank disregard their client's needs. they only act to the best of their knowledge balancing prompt service with the available resource.

my advise? enroll in online banking like modern people do to avoid falling in lines