New and Used Car Talk Reviews Hot Cars Comparison Automotive Community

The Largest Car Forum in the Philippines

Page 4 of 8 FirstFirst 12345678 LastLast
Results 31 to 40 of 78
  1. Join Date
    Oct 2002
    Posts
    10,603
    #31
    tsk tsk tsk.....

  2. Join Date
    Oct 2002
    Posts
    142
    #32
    Macky,

    Lahat ng sinabi mo ay tama dude, I'm in IT also, just like you, I started as a low ranked programmer trainee with a monthly income of P3800, 3800 pesos, considering
    I only shifted to programming because I could not stand being a technician in a Huge Semiconductor company, na worked almost 24 hours na sa planta eh di parin umaasenso, so after 1 year, nag try ako sa programming(mainframe), shitt 3800 pesos as starting, eh mas malaki pa overtime ko sa dating trabaho ko, pero my main objective is to gain basic knowledge and foundation sa IT cause in the long run talaga ay mapapakinabangan mo din.

    Medyo masakit man tanggapin, tama yung sinabi mo na exploited ang mga pinoy sa callcenter( ang tawag sa ibang bansa niyan ay HELPDESK), taga receive ng problema then ipasa sa application side para maresolve. shifting pa nga yan, pati dito sa sa amin, magaan lang ang trabaho ng hepdesk, not much logical thinking involved but I guess some people like to keep work life simple and easy, basta ok na sila sa sweldo, contented na sila na mag stay sa ganyang trabaho which is fine basta wala silang tinatapakan na ibang tao.

    Kanya kanyang diskarte yan, but tama ka, magaling ang pinoy, sabi ng ng mga puting amo dito sa mga pinoy, we are more of the worker type, not the talker,(approve ako sa sinabi mong magaling lang magsalita yang mga Indian na yan, although may magagaling din, karamihan ay puro salita lang, pag may meeting kala mo ang daming alam, kaya minsan napagiiwanan ang mga pinoy dahil diyan), if we have a chance to get a better job then maybe we should take the risk kahit mas mababa sweldo.

    peace:D

  3. Join Date
    Oct 2002
    Posts
    142
    #33
    Baka ma mis interpret din yung sinabi ko ah, anyway sorry mali yung logical thinking na term ko, it should be not technically in nature yun. Anyway, I hope you are all getting the benefits like medical leave, vacation, bunos, at least di masyadong agrabyado sa ibang call center.
    peace:D

  4. Join Date
    Oct 2002
    Posts
    1,107
    #34
    Last post.... nakakabobo is different sa bobo.... get my drift? Ikaw ang nagsabi na bobo ang nasa call centers. I posted na nakakabobong magtrabaho sa call centers. Ako nabobobo minsan kapag monotonous na ang trabaho. Konting isip naman kaibigan. Isa pa, sinung may sabi sa yo na hinuhusgahan ko pati yung mga basurero? Ang sinasabi ko, at sana totohanan mo nang makuha ang mga points ko.... is that imbes na mag-call center, mas maganda kung mag apply na lang sa software house kahit mas mababa ang sahod dahil hindi hamak na mas malawak ang experience na mae-established mo sa software house compared sa mas malaking sahod na call center employee na TOTOONG mas maganda in the long run. Did you REALLY get my point? Nasa call center ka nga ba? Bakit naman hindi mo ako maintindihan e nakasulat naman yung mga sinabi ko at hindi over the phone?

    I'm not trying to be cute ofcourse like the others :lol: BTW, hindi ko binibilang ang mga natulungan ko pero I did post a requirement before here in tsikot at may mga nakuha naman ako nang walang referal fee :roll:

    Ano nga ulit long term plans mo? Please reply sensibly.... baka sabihin mo na namang points well taken tapos in the end crab mentality na naman lahat ng sinabi ko (although I do think na it's the other way around) :roll: Be matured naman kaibigan.

  5. Join Date
    Oct 2002
    Posts
    1,107
    #35
    Kennon_road,

    Yup... the truth hurts..... and yes.... madalas ma-take out of context mga post dito kaya good for you dahil pinoint out mo agad. Minsan nga they put words right out of your mouth e :roll:

    Eto lang ang sensible post na nabasa ka sa thread bna to about call centers:

    Medyo masakit man tanggapin, tama yung sinabi mo na exploited ang mga pinoy sa callcenter( ang tawag sa ibang bansa niyan ay HELPDESK), taga receive ng problema then ipasa sa application side para maresolve. shifting pa nga yan, pati dito sa sa amin, magaan lang ang trabaho ng hepdesk, not much logical thinking involved but I guess some people like to keep work life simple and easy, basta ok na sila sa sweldo, contented na sila na mag stay sa ganyang trabaho which is fine basta wala silang tinatapakan na ibang tao.

    if we have a chance to get a better job then maybe we should take the risk kahit mas mababa sweldo.
    8)

  6. Join Date
    Feb 2003
    Posts
    63
    #36
    well.. kennon_road and macky has d same point of view.. but kennon's way of voicing out his opinion is more appropriate than macky's... :|

  7. Join Date
    Oct 2002
    Posts
    377
    #37
    Macky, not all the job applicants at call centers know how to program. Yes, there are firms like accenture that hire folks even if they don't have a computer-related degree in college, but these are very few and far between (and places like accenture only hire grads from the top 4 schools in the country). not everyone has the capability or opportunity to land jobs in software houses kaya some people take up jobs in call centers. AFAIK, even people with degrees in Journalism or Psychology can end up as a CSR. How can these people possibly end up in programming jobs. Mahirap na nga ang IT jobs dito, mas mahirap pa kung IT job that will train someone who doesn't have programming background.

    IMO, if one has the potential to land a job other than one as a CSR, one should go for it. But if opportunities don't present themselves, mabuti na nga ang may trabaho kaysa maging mapili. :D While computer science grads may be dreaming of jobs in multinational software corporations, others may be dreaming of a job in a call center because they know that (at the moment), this is the highest that they can aim for (but then again, I'm not speaking of every single CSR in the country, some lang).

    BTW, programmer din ako sa isang multinational software company here in Makati. :wink:

    Peace! :D

  8. Join Date
    Dec 2002
    Posts
    47
    #38
    12k as a starting salary is ok, at least here in Metro Manila.

    Interested lang ako dun sa TL na 300 to 400k ang pay. Ano ba ang mga job responsibilities ng position at nasa ganitong range ang annual pay?

    Ano ba ang average age ng TL?

    At ano rin ang usual benefits ng mga TL?

    Thanks!

  9. Join Date
    Nov 2002
    Posts
    71
    #39
    Quote Originally Posted by mgam
    12k as a starting salary is ok, at least here in Metro Manila.

    Interested lang ako dun sa TL na 300 to 400k ang pay. Ano ba ang mga job responsibilities ng position at nasa ganitong range ang annual pay?

    Ano ba ang average age ng TL?

    At ano rin ang usual benefits ng mga TL?

    Thanks!
    Back to the topic:

    TL's who started out as pioneer CSRs 3 years ago in their early 20's are around 24 to 26 years old now. Their jobs involve a lot of coaching and mentoring junior and senior CSRs in either the customer care or sales aspect as well as meeting and surpassing group targets while maintaining a set standard of call quality. What I like about this company is career advancement is based purely on merit so halos lahat ng actions mo have to follow certain clearly established standards. A lot of clients even finance trips of selected CSRs and TLs in the US for further training. TLs then move on to become shift managers and then eventually handle projects of their own or become trainors. My operations manager moved up from a low level CSR to a junior op manager (8 levels) in less than 2 years. And he's only 24. Even though there are a lot of older employees under him (including me) he's very humble but no-nonsense.

    About other benefits, there's the standard health benefit w/c includes dependents, 30% night diff (w/c is a given since you're gonna work off hours) and in some projects there are productivity bonuses on top of a 30% performance bonus given quarterly. To be a successful TL you have to keep people, keep them productive and keep them happy, so people skills are absolutely essential. It's hard to keep people at E-Tel because a lot of promising employees are pirated by other outfits so there is a minimum 12 month contract when you do sign up.

    Lastly, the company is an equal opportunity employer. They wouldn't even ask you your age (but there is a minumum age to be followed) but the hiring process is so thorough so all claims in your CV are checked and double checked.

    I hope I answered all your questions satisfactorily.

  10. Join Date
    Oct 2002
    Posts
    2,377
    #40
    BAHALA KA(YO) KUNG ANO GUSTO NYO SABIHIN OK...

    ok fine, bobo na kung bobo... bahala kayo...

    ok, hindi pa ako grad ok, kaya siguro ako nag apply dito... pero sana wag maliitin ang trabaho ok... all i just need is a work that can support my family (if not, my kid man lang...)

    ano gusto mo gawin ko, lumipat ng trabaho o mag aral ulet para mag- hmmm... doctor? nurse? piloto? sabihin mo lang...

    ANO MASAYA KA NA?!

Page 4 of 8 FirstFirst 12345678 LastLast
Job Openings at E-Telecare