Job Openings at E-Telecare

[Macky]

Kennon_road,

Yup... the truth hurts..... and yes.... madalas ma-take out of context mga post dito kaya good for you dahil pinoint out mo agad. Minsan nga they put words right out of your mouth e :roll:

Eto lang ang sensible post na nabasa ka sa thread bna to about call centers:

Medyo masakit man tanggapin, tama yung sinabi mo na exploited ang mga pinoy sa callcenter( ang tawag sa ibang bansa niyan ay HELPDESK), taga receive ng problema then ipasa sa application side para maresolve. shifting pa nga yan, pati dito sa sa amin, magaan lang ang trabaho ng hepdesk, not much logical thinking involved but I guess some people like to keep work life simple and easy, basta ok na sila sa sweldo, contented na sila na mag stay sa ganyang trabaho which is fine basta wala silang tinatapakan na ibang tao.

if we have a chance to get a better job then maybe we should take the risk kahit mas mababa sweldo.

8)

[Macky]

Last post.... nakakabobo is different sa bobo.... get my drift? Ikaw ang nagsabi na bobo ang nasa call centers. I posted na nakakabobong magtrabaho sa call centers. Ako nabobobo minsan kapag monotonous na ang trabaho. Konting isip naman kaibigan. Isa pa, sinung may sabi sa yo na hinuhusgahan ko pati yung mga basurero? Ang sinasabi ko, at sana totohanan mo nang makuha ang mga points ko.... is that imbes na mag-call center, mas maganda kung mag apply na lang sa software house kahit mas mababa ang sahod dahil hindi hamak na mas malawak ang experience na mae-established mo sa software house compared sa mas malaking sahod na call center employee na TOTOONG mas maganda in the long run. Did you REALLY get my point? Nasa call center ka nga ba? Bakit naman hindi mo ako maintindihan e nakasulat naman yung mga sinabi ko at hindi over the phone?

I'm not trying to be cute ofcourse like the others :lol: BTW, hindi ko binibilang ang mga natulungan ko pero I did post a requirement before here in tsikot at may mga nakuha naman ako nang walang referal fee :roll:

Ano nga ulit long term plans mo? Please reply sensibly.... baka sabihin mo na namang points well taken tapos in the end crab mentality na naman lahat ng sinabi ko (although I do think na it's the other way around) :roll: Be matured naman kaibigan.

[Kennon_road]

Baka ma mis interpret din yung sinabi ko ah, anyway sorry mali yung logical thinking na term ko, it should be not technically in nature yun. Anyway, I hope you are all getting the benefits like medical leave, vacation, bunos, at least di masyadong agrabyado sa ibang call center.
peace:D

[Kennon_road]

Macky,

Lahat ng sinabi mo ay tama dude, I'm in IT also, just like you, I started as a low ranked programmer trainee with a monthly income of P3800, 3800 pesos, considering
I only shifted to programming because I could not stand being a technician in a Huge Semiconductor company, na worked almost 24 hours na sa planta eh di parin umaasenso, so after 1 year, nag try ako sa programming(mainframe), shitt 3800 pesos as starting, eh mas malaki pa overtime ko sa dating trabaho ko, pero my main objective is to gain basic knowledge and foundation sa IT cause in the long run talaga ay mapapakinabangan mo din.

Medyo masakit man tanggapin, tama yung sinabi mo na exploited ang mga pinoy sa callcenter( ang tawag sa ibang bansa niyan ay HELPDESK), taga receive ng problema then ipasa sa application side para maresolve. shifting pa nga yan, pati dito sa sa amin, magaan lang ang trabaho ng hepdesk, not much logical thinking involved but I guess some people like to keep work life simple and easy, basta ok na sila sa sweldo, contented na sila na mag stay sa ganyang trabaho which is fine basta wala silang tinatapakan na ibang tao.

Kanya kanyang diskarte yan, but tama ka, magaling ang pinoy, sabi ng ng mga puting amo dito sa mga pinoy, we are more of the worker type, not the talker,(approve ako sa sinabi mong magaling lang magsalita yang mga Indian na yan, although may magagaling din, karamihan ay puro salita lang, pag may meeting kala mo ang daming alam, kaya minsan napagiiwanan ang mga pinoy dahil diyan), if we have a chance to get a better job then maybe we should take the risk kahit mas mababa sweldo.

peace:D

[pajerokid]

tsk tsk tsk.....

[papichulo168]

Macky

Your points are well taken. But like I said, hindi lahat ng tao pang IT as much as hindi lahat ng tao for call centers. But I resent your statement na ang trabaho sa call center ay nakakabobo. You don't know a lot about call centers to arrive at that conclusion and it is really unfair for the people who work in the industry to lump them into one image. Hindi pwedeng lahat ng tao nasa IT industry lang making programs and building networks. Some of us have to be service crew members, sales people, garbage men, doctors, engineers and some people have to be call center professionals. Your statements demean a lot of people in the industry and as far as your statement na "nakakatulong ako" I can't see how can you help other people with your crab mentality by talking down on an industry that contributes badly needed dollars and employment to our sagging economy. Four days into this thread and as far as I am concerned I have already helped 16 people get employment. It's not much but at least I walk the talk. How many people have you helped lately?

PS: FYI, hindi uminit ang ulo ko nung previous post mo, ngayon lang nung pi-nost mong bobo (yes, that's what you mean on your last post) ang mga nagta-trabaho sa call centers.

[Macky]

Hindi lahat ng tao may carreer sa call center as much as hindi lahat ng tao may career sa IT.

Ano ba ang career plan mo (if any)? Do you have any long term plans?

I am one of those na may IT career and I'm giving you a wake up call. Call center o IT? Sensya na if I posted na easy money ang call center pero in my case totoo sya since it would be a sure shot na makakapasok ako sa call centers pero para ano? Para magkaroon ng supervisory skills? Tapos ano, magpa-Project Manager ako handling more than 10 people per project? Papano ko madadala yung call center skills ko don if I don't know **** about the REAL IT world-sense of business. Do you even have a concept of a systems full-life-cycle? My point.... exactly!

[Macky]

Sayang.... ganda pa naman ng sig mo..... no boundsries, take it to the extreme??? Bakit bounded yung trabaho mo? Pero tama ka sa extreme.... nasa lower end of the spectrum ka nga lang 8) Wake up girl!!! Masyadong magaling ang mga Pinoy para mabobo lang sa call center. Call me blunt but the truth shall set you free 8) Di ko kailangang lumabas at magkaroon ng dating na maganda dahil alam kong nasa katotohanan ako. Bale wala ang image sa akin basta makatulong lang :roll: At kung sa tingin mo ay hindi ako nakakatulong..... then, tama lang na mag-call center ka habang buhay :lol:

[Macky]

Dun sa mga uminit ang ulo..... ilang taon na kayo sa call center? Alam mo ba ang technical skills required para maging competitive sa IT world? Hindi lang basta magaling kang mag-slang OK ka na. At bakit naman mai-intimidate yung mga HR na nagi-interview sa mga ex-call center employees e kaya nga kayo ini-interview ay dahil kailangan nyo ng trabaho. Yung mga nagi-interview sa inyo may trabaho na (parang yung mga ini-interview kong mga nasa Pinas.... I better make sure daw na maganda ang offer ko since nasa Ayala na daw sila sa Pinas :roll: E bakit naga-apply ka ngayon?). From experience, naging consultant din ako at naging palaboy sa iba't ibang kumpanya both in th Philippines and the US..... ang nakakainis sa lahat ay yung mga Indians na nakukuha sa trabaho dahil sweet talker pero walang laman in between the ears. Tapos sasabihin na madaming technical stuffs na natututunan sa call center??!!?? Alin? Ang magbasa ng problem log at pagaralan yung mga recomended solutions? Asan ang practical application...... alam mo ba na kaya nasa Pilipinas ang mga supposedly "higanteng" call centers ay dahil hindi makabayad ng mga tao sa US ang mga yan kaya nag outsource sa Pinas? They are taking advantage ng pagiging naive natin. Hindi ka ba maiinis pag nalaman mong dapat ay kumikita kayo ng $30K a year imbes na P18K monthly..... walang mauuto kung walang magpapa-uto..... ayan na naman, naririnig ko na naman yung mabuti nang mag-trabaho sa call center kesa sa wala...... ang daming alternative dyan, unang-una na ang software house. Maraming dahilan kung ayaw...... pero kung hindi nga naman kaya ang REAL IT job, pede na ang call center, atleast malaki ang sahod :mrgreen:

mazdamazda,
Congratulations on your upcoming promotion. Yan ang idinidiin ko dito.... siguradong kahit saan ka pakawalan, with your technical expertise marami kang mapapasukan dahil may REAL experiences ka. Halos parehas ang situwasyon mo sa mga pumasok sa software house were thereare an abundance of knowledge to be learned of.

[papichulo168]

Hey guys, I just got hired by E-Telecare and there are currently job openings in the following positions:

CSA - Customer Service Agents (Inbound/Outbound)
TSR - Technical Service Representatives
TL - Team Leaders
Network Security Manager

E-Telecare may not give the highest compensation in the call center industry but it makes up with better benefits and incentives as well as the best training, the best processes and one of the best working environments.

E-mail me if interested: tbl465*yahoo.com

[preytoryan]

is that the same with sykes?

[scarab]

pare-pareho lang yan dude, basta ba malulupit mga clients na hawak nila nagkakatalo mga call center ngayon sa starting salary kasi matindi competisyon dito sa pinas. magkano ba starting ng team lead sa e-tel?

[CaRGirL]

scarab im not really sure abt the starting salary ng TL dito sa etel. ngayon lang kasi nangyari na naghire ng TL from outside ang etel. usually they get TLs from the CSAs/TSRs.

papichulo168 anong program ka? what team? wave? sa Matrix ako, i got hired April 21.

E-Telecare may not give the highest compensation in the call center industry but it makes up with better benefits and incentives as well as the best training, the best processes and one of the best working environments.

I AGREE... need i say more? :mrgreen:

[woodfire]

Hey, you guys work here at the PBCOM Tower? E-Telecare is a tenant of PBCom here in Makati.

Drop by my office (10th floor) so we can meet.

[aRChiVe]

from PBCOM rin me 22nd floor

[kevinp]

papichulo168, CaRGirL, saan office kayo? libis or pbcom? i know some people there coz i used to work for SPI Tech (mother company ng etel)

[papichulo168]

Cargirl,

Team Lead ako for Avalanche. May kumpetensiya pala ako for the employee referral program. I'm still on training at I-Cite. Looking forwar to meet you Cargirl.

scarab,

I cant give the exact compensation for the postions but for TL's it ranges between 300 - 400K per annum.

[CaRGirL]

kevinp im here * Libis...

woodfire sayang naman po sir, nailipat na ko from PBCom Makati to Citibank Libis e...

papichulo168 ah talaga... nice... TL pala sya.. my brother just applied for TL, for interview na lang cya... (tips naman jan.. hehehe)... kumpetensya eh n0h... hehehehe.. hope to meet u 2.

:mrgreen:

[slayer]

Network Security Manager? Is this managerial position or title lang?

[CaRGirL]

if im not mistaken its more of an IT related position. i think... :roll: