Job Openings at E-Telecare

**woodfire** · June 21st, 2003 11:48 AM

Originally Posted by Macky

Mababa yata ang P12XXX sa trabahong pang short term at hindi pedeng gawing career. Oooops, babanatan na naman ako dito ng mas maganda na to kesa walang trabaho. Ang sa akin lang naman kung makakakuha kayo ng "REAL" IT experience kahit na kumikita ka ng P5K a month, mas maganda sya in the long run. Kaya nga lagi kong sina-suggest na pumasok na lang kayo sa software house with a starting of P5K kesa sa mga call centers (with P18K salary) at mapag-iwanan. Alam kong likas sa ating mga Pinoy ang mahilig bumaling sa "easy money" pero isipin din natin paminsan-minsan ang ating mga sarili lalung-lalo na ang ating kinabukasan. Sa dami ng nagta-trabaho sa call-centers, ilan sa kanila sa inyong palagay ang totohanang makakapasok sa IT after 10 years sa call center? At huwag nyong iisipin na pang-matagalan ang call centers dahil pana-panahon lang din yan tulad ng nursing at IT noon (boom ulit ang nursing)! Opinion ko lang po 8)

I agree with Macky! Think long-term guys! Plan your career carefully!

**ssaloon** · June 21st, 2003 12:00 PM

e-tel contacted me the other day, aggressive hiring nga!

**papichulo168** · June 21st, 2003 01:20 PM

Originally Posted by Macky

Mababa yata ang P12XXX sa trabahong pang short term at hindi pedeng gawing career. Oooops, babanatan na naman ako dito ng mas maganda na to kesa walang trabaho. Ang sa akin lang naman kung makakakuha kayo ng "REAL" IT experience kahit na kumikita ka ng P5K a month, mas maganda sya in the long run. Kaya nga lagi kong sina-suggest na pumasok na lang kayo sa software house with a starting of P5K kesa sa mga call centers (with P18K salary) at mapag-iwanan. Alam kong likas sa ating mga Pinoy ang mahilig bumaling sa "easy money" pero isipin din natin paminsan-minsan ang ating mga sarili lalung-lalo na ang ating kinabukasan. Sa dami ng nagta-trabaho sa call-centers, ilan sa kanila sa inyong palagay ang totohanang makakapasok sa IT after 10 years sa call center? At huwag nyong iisipin na pang-matagalan ang call centers dahil pana-panahon lang din yan tulad ng nursing at IT noon (boom ulit ang nursing)! Opinion ko lang po 8)

You are right in several points. Sometime in the future the call center industry will taper down and only the strongest will remain. But I beg to differ na wala kang matututunan sa call center. First of all the people skills you develop in terms of customer care and sales training is very much applicable in any industry. Second of all your communication skills get highly developed and would always be practical in any situation specially during interviews. Iba pa rin pag articulate na, American accent pa, pati yung nag iinterview sa iyo na iintimidate. Hindi lahat ng tao may carreer sa call center as much as hindi lahat ng tao may career sa IT. And it is never "Easy Money", ang daming sacrifices din. Ang easy money is the money you ask from your parents.

**CaRGirL** · June 22nd, 2003 06:57 PM

KANYA KANYANG DESISYON LANG NAMAN YAN E... DBA....

pinagiinit nyo na naman ulo ko e... lech! :twisted:

**mazdamazda** · June 22nd, 2003 07:22 PM

Macky, you have some points in there bud. Medyo hindi lang maganda dating!

The problem in working in companies like etelecare is that your career path is narrowed down to on being a CSA. There would be some upward movements (supervisory) but your other skills would not be honed that much. Your communications skills might be excellent but what other career options do you have?

With the current environment, you must move to become knowledge workers. Multidisiplinary skills are a must and should be developed at the onset. Networking with your co-workers / managers / upper management is also a must if you want to go somewhere.

I'll take my case for example (di naman sa pagyayabang). Am receiving a sub 10k salary and my job title is **** but my current job responsibilities and technical expertise is high. When there are meetings, I am the one representing our department. When a problem comes up, am the troubleshooter. I didn't start with my current job that way but I worked on it in less than a year. The good thing is that I am in a position with some independence / flexibility. Right now, they are working on my promotion / transfer after our outsourced consultancy firm expressed interest in me. Couldn't believe that all that transpired in only 1 year. :mrgreen: Hope you got something out of my novel. :mrgreen:

**ssaloon** · June 22nd, 2003 07:34 PM

very well said.

**Macky** · June 23rd, 2003 12:11 AM

Dun sa mga uminit ang ulo..... ilang taon na kayo sa call center? Alam mo ba ang technical skills required para maging competitive sa IT world? Hindi lang basta magaling kang mag-slang OK ka na. At bakit naman mai-intimidate yung mga HR na nagi-interview sa mga ex-call center employees e kaya nga kayo ini-interview ay dahil kailangan nyo ng trabaho. Yung mga nagi-interview sa inyo may trabaho na (parang yung mga ini-interview kong mga nasa Pinas.... I better make sure daw na maganda ang offer ko since nasa Ayala na daw sila sa Pinas :roll: E bakit naga-apply ka ngayon?). From experience, naging consultant din ako at naging palaboy sa iba't ibang kumpanya both in th Philippines and the US..... ang nakakainis sa lahat ay yung mga Indians na nakukuha sa trabaho dahil sweet talker pero walang laman in between the ears. Tapos sasabihin na madaming technical stuffs na natututunan sa call center??!!?? Alin? Ang magbasa ng problem log at pagaralan yung mga recomended solutions? Asan ang practical application...... alam mo ba na kaya nasa Pilipinas ang mga supposedly "higanteng" call centers ay dahil hindi makabayad ng mga tao sa US ang mga yan kaya nag outsource sa Pinas? They are taking advantage ng pagiging naive natin. Hindi ka ba maiinis pag nalaman mong dapat ay kumikita kayo ng $30K a year imbes na P18K monthly..... walang mauuto kung walang magpapa-uto..... ayan na naman, naririnig ko na naman yung mabuti nang mag-trabaho sa call center kesa sa wala...... ang daming alternative dyan, unang-una na ang software house. Maraming dahilan kung ayaw...... pero kung hindi nga naman kaya ang REAL IT job, pede na ang call center, atleast malaki ang sahod :mrgreen:

mazdamazda,
Congratulations on your upcoming promotion. Yan ang idinidiin ko dito.... siguradong kahit saan ka pakawalan, with your technical expertise marami kang mapapasukan dahil may REAL experiences ka. Halos parehas ang situwasyon mo sa mga pumasok sa software house were thereare an abundance of knowledge to be learned of.

**Macky** · June 23rd, 2003 12:23 AM

Sayang.... ganda pa naman ng sig mo..... no boundsries, take it to the extreme??? Bakit bounded yung trabaho mo? Pero tama ka sa extreme.... nasa lower end of the spectrum ka nga lang 8) Wake up girl!!! Masyadong magaling ang mga Pinoy para mabobo lang sa call center. Call me blunt but the truth shall set you free 8) Di ko kailangang lumabas at magkaroon ng dating na maganda dahil alam kong nasa katotohanan ako. Bale wala ang image sa akin basta makatulong lang :roll: At kung sa tingin mo ay hindi ako nakakatulong..... then, tama lang na mag-call center ka habang buhay :lol:

**Macky** · June 23rd, 2003 12:34 AM

Originally Posted by papichulo168

Hindi lahat ng tao may carreer sa call center as much as hindi lahat ng tao may career sa IT.

Ano ba ang career plan mo (if any)? Do you have any long term plans?

I am one of those na may IT career and I'm giving you a wake up call. Call center o IT? Sensya na if I posted na easy money ang call center pero in my case totoo sya since it would be a sure shot na makakapasok ako sa call centers pero para ano? Para magkaroon ng supervisory skills? Tapos ano, magpa-Project Manager ako handling more than 10 people per project? Papano ko madadala yung call center skills ko don if I don't know **** about the REAL IT world-sense of business. Do you even have a concept of a systems full-life-cycle? My point.... exactly!

**papichulo168** · June 23rd, 2003 12:48 AM

Macky

Your points are well taken. But like I said, hindi lahat ng tao pang IT as much as hindi lahat ng tao for call centers. But I resent your statement na ang trabaho sa call center ay nakakabobo. You don't know a lot about call centers to arrive at that conclusion and it is really unfair for the people who work in the industry to lump them into one image. Hindi pwedeng lahat ng tao nasa IT industry lang making programs and building networks. Some of us have to be service crew members, sales people, garbage men, doctors, engineers and some people have to be call center professionals. Your statements demean a lot of people in the industry and as far as your statement na "nakakatulong ako" I can't see how can you help other people with your crab mentality by talking down on an industry that contributes badly needed dollars and employment to our sagging economy. Four days into this thread and as far as I am concerned I have already helped 16 people get employment. It's not much but at least I walk the talk. How many people have you helped lately?

PS: FYI, hindi uminit ang ulo ko nung previous post mo, ngayon lang nung pi-nost mong bobo (yes, that's what you mean on your last post) ang mga nagta-trabaho sa call centers.