CEOs say how you treat a waiter can predict a lot about character

**Retz** · February 15th, 2014 11:04 AM

CEOs say how you treat a waiter can predict a lot about character

Office Depot CEO Steve Odland remembers like it was yesterday working in an upscale French restaurant in Denver.
The purple sorbet in cut glass he was serving tumbled onto the expensive white gown of an obviously rich and important woman. "I watched in slow motion ruining her dress for the evening," Odland says. "I thought I would be shot on sight."

Thirty years have passed, but Odland can't get the stain out of his mind, nor the woman's kind reaction. She was startled, regained composure and, in a reassuring voice, told the teenage Odland, "It's OK. It wasn't your fault." When she left the restaurant, she also left the future Fortune 500 CEO with a life lesson: You can tell a lot about a person by the way he or she treats the waiter.

Odland isn't the only CEO to have made this discovery. Rather, it seems to be one of those rare laws of the land that every CEO learns on the way up. It's hard to get a dozen CEOs to agree about anything, but all interviewed agree with the Waiter Rule.

Source: USATODAY.com - CEOs say how you treat a waiter can predict a lot about character

"A person who is nice to you but rude to the waiter, or to others, is not a nice person."

"Watch out for people who have a situational value system, who can turn the charm on and off depending on the status of the person they are interacting with," Swanson writes. "Be especially wary of those who are rude to people perceived to be in subordinate roles."

USATODAY.com - CEOs say how you treat a waiter can predict a lot about character

**falken** · February 15th, 2014 11:56 AM

If you treat a waiter rudely. Your order might come with some extra ingredients in them.

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**weszt** · February 15th, 2014 12:15 PM

agree ba kayo na karamihan sa mga filipino rude sa mga waiter, napapansin ko kc sa mga resto minsan sinisigwan nila o malakas lang boses mga waiter. pero hindi lahat meron pa din mababait at nagbibigay pa ng tip

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**baker123** · February 15th, 2014 02:36 PM

na observe ko mas respectful na ang pinoy (na customer) sa mga kapwa pinoy (na workers) ngayon kaysa ten years ago. mas nag mature na ang marami. and mas mahaba ang patience. and marunong na mag thank you sa mga waiters and the likes.

Originally Posted by weszt

agree ba kayo na karamihan sa mga filipino rude sa mga waiter, napapansin ko kc sa mga resto minsan sinisigwan nila o malakas lang boses mga waiter. pero hindi lahat meron pa din mababait at nagbibigay pa ng tip

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**vinj** · February 15th, 2014 02:38 PM

You don't have to be a CEO to figure that out.

Basically, good humans treat everyone, with the same amount of respect and gratitude in general cases (it may vary depending on situations). Also, if you're dealing with low life scum (i.e. politicians and LGU leeches), everything and anything goes? :D

**shelu** · February 15th, 2014 03:14 PM

Originally Posted by baker123

na observe ko mas respectful na ang pinoy (na customer) sa mga kapwa pinoy (na workers) ngayon kaysa ten years ago. mas nag mature na ang marami. and mas mahaba ang patience. and marunong na mag thank you sa mga waiters and the likes.

there are still others who treat their kasambahay as of low-life form. marami sa mall nyan, ang yaya nila dapat may uniporme. whenever i see one, i feel like hitting the amo in the face. it is so degrading to the maid. pwede naman i respeto sila like one of our own. kailangan pa ba talaga ipagyabang na may mga maids sila?

**dr. d** · February 15th, 2014 03:17 PM

Originally Posted by shelu

there are still others who treat their kasambahay as of low-life form. marami sa mall nyan, ang yaya nila dapat may uniporme. whenever i see one, i feel like hitting the amo in the face. it is so degrading to the maid. pwede naman i respeto sila like one of our own. kailangan pa ba talaga ipagyabang na may mga maids sila?

what about yung may uniformed nurse? i mean, why the uniform? heh heh.

**dr. d** · February 15th, 2014 03:26 PM

Originally Posted by vinj

You don't have to be a CEO to figure that out.

Basically, good humans treat everyone, with the same amount of respect and gratitude in general cases (it may vary depending on situations). Also, if you're dealing with low life scum (i.e. politicians and LGU leeches), everything and anything goes? :D

how did it evolve that these low-life scum and lgu leeches now wield power over their bosses (us!) ?
there was a time when they feared us!

**chua_riwap** · February 15th, 2014 05:38 PM

Originally Posted by shelu

there are still others who treat their kasambahay as of low-life form. marami sa mall nyan, ang yaya nila dapat may uniporme. whenever i see one, i feel like hitting the amo in the face. it is so degrading to the maid. pwede naman i respeto sila like one of our own. kailangan pa ba talaga ipagyabang na may mga maids sila?

naku, may thread dati na ganyan kung dapat bang magsuot ng uniforms ang mga maids. naging mainit discussion, until ma-lock yung thread......

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**chua_riwap** · February 15th, 2014 05:42 PM

Originally Posted by falken

If you treat a waiter rudely. Your order might come with some extra ingredients in them.

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agree w/ this. wag mo susungitan ang waiter.

pag bigay ng order mo, nakangiti pa yan.
pero may inilagay na yan na something "nutritious", w/out you knowing it.

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