Horrible experience in Honda Cars Alabang

[keroroblu]

ok din yung formal letter of complaint...pero kung ako sayo eh pagpunta mo sa honda alabang hanapin mo kagad yung branch manager nila...kasi hanggat hindi ka magwawala dyan sa casa eh hindi lalabas yang branch manager na yan eh...kung pwedeng mag mura eh magmura ka na...mag banggit ka ng ATTORNEY, DTI or sa Main Office ng Honda sabihin mo kokontakin mo yun at kung ano ano pa...trust me sir..effective yan...gagawan talaga nila ng paraan yan para maayos... kung ayaw pa din eh ibalik mo yung auto, iwanan mo yung susi sa kanila tsaka lahat ng papers., siguradong magmamakaawa pa sayo yang SA nyo..wala silang magagawa dyan... effective din yun sir... hehehe

[keroroblu]

share ko lang mga sir...

ang nag advice sakin nyan eh yung kilala kong SA sa FORD before,.meron din issue about sa EXPE namin..almost 2yrs sa casa ang expe namin and paulit ulit na lang sila ng sinasabi...na kesyo walang parts and kung ano ano pa...hanggang sa ako na ang nagasikaso kasi busy parents ko...advice sakin ng SA ng FORD eh magwala ako sa casa nila...yun nga ginawa ko...ayun biglang lumabas na yung BM and less than a month eh naayos yung expe namin...hehehe with big discounts pa sa parts and minimum labor.. unahan lang sa gulat yan sir..

and sa honda naman eh ang arte nila samin pag dating sa cheque...ayun nabwisit yung mom ko..tinawagan ang honda and sinabi na isosoli namin yung jazz na binili...no other option sabi ng mom ko isosoli ko daw talaga...ayun pagpunta ko honda nagmaka awa pa yung SA na wag na daw isoli at ok na daw lahat ng cheques namin...hahaha...natatawa lang ako pag naaalala ko yun...

[renzo_d10]

Yup. The Branch Manager won't appear unless you insist.

I suggest bring a lawyer too, or someone who's old enough & very familiar with the law. Let him dress up neatly, with coat & tie preferably, then let him do the talking. Di ka seseryosohin if you go alone with very little knowledge about the rights you have especially if what you know is just to complain & complain & threat them that you would report to the DTi.

Tama nga si OB, sinabi niya sa isang thread, when you go to a dealer na parang paranoid ka and what you wear is just something pambahay-like lalo ka susubukan isahan ng dealer because you would appear vulnerable whereas if you dress up nicely with a companion that's very knowledgeable to boot, you'll be more respected.

Of course you need not hire a lawyer, kung may kakilala lang. You can even bring your dad along if you think he's already knowledgeable enough about your rights.

[tandavid31]

baka nag bubbles dahil sa wax! newly painted siguro yung tsikot.

[ckyrie]

Flashing gear PNDRS,(abs),hand breaks honda calamba...2 weeks pa lang yung unit. Posible to replace ?

[reactor]

Flashing gear PNDRS,(abs),hand breaks honda calamba...2 weeks pa lang yung unit. Posible to replace ?

kunan mo ng pix at video as evidence then punta ka sa dealer mo pakita mo yung video at pix at the same time send ka letter sa customer_relations*hondaphil.com para mas mabilis ang action. pag medyo paikutin ka send a mail to dti consumer protection group at mas mabilis ang action

[lakay77]

kunan mo ng pix at video as evidence then punta ka sa dealer mo pakita mo yung video at pix at the same time send ka letter sa customer_relations*hondaphil.com para mas mabilis ang action. pag medyo paikutin ka send a mail to dti consumer protection group at mas mabilis ang action

parang reset lang ata kailangan dyan.try to google it first baka makatulong si google tapos document it para sure lang tama si reactor para well documented

[Fil Trans]

Might get a car from them soon.
Are they still horrible?
If yes, any other dealer worth recommending for honda cars.

Anyway, hoping in this age of FB or internet reviews they have improved.
Thanks.

[CVT]

Might get a car from them soon.
Are they still horrible?
If yes, any other dealer worth recommending for honda cars.

Anyway, hoping in this age of FB or internet reviews they have improved.
Thanks.

Buying a new car from them should be a whirlwind thing, based on a few experiences I had with them.

In one occasion, after driving the [new] car for a few meters,- I returned it, as I was hearing something underneath the car...

It was already dark, but the Manager agreed to drive it around the block with me, and confirmed my observation.

Turned out to be a string that got entangled with one of the rear wheels. Then all is well....

Then, on another ride, I complained that the car hood is not closing properly. They sent their technician/s to our office and adjusted the hood.. No issue after that.

My last engagements with them were on the recall of the airbags. Was there twice,- no issue on the service...

[StockEngine]

im not sure if alabang is an ayala or yuchenco..


for servicing yuchenco wins. because of this. id stick with the yuchenco group. honest ang service dept nila.

[cast_no_shadow]

im not sure if alabang is an ayala or yuchenco..


for servicing yuchenco wins. because of this. id stick with the yuchenco group. honest ang service dept nila.

Yeah for service Yuchengco din ako

Honda SPA / Honda Kalookan!


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[StockEngine]

Yeah for service Yuchengco din ako

Honda SPA / Honda Kalookan!


Sent from my iPhone using Tapatalk

only buy at Ayala if youre an Ayala employee.. perks daw? no diea..

transparent ng Yuchenco. i think this is the reason Honda is still healthy sa bansa.

[Egan101]

im not sure if alabang is an ayala or yuchenco..


for servicing yuchenco wins. because of this. id stick with the yuchenco group. honest ang service dept nila.

Honda Alabang is part of the Ayala group of car dealers. Marami na comments before sa quality ng service nila. Now, we bring our Honda car to BGC instead.

[cast_no_shadow]

only buy at Ayala if youre an Ayala employee.. perks daw? no diea..

transparent ng Yuchenco. i think this is the reason Honda is still healthy sa bansa.

Bought mine with Ayala (Honda Pasig) sila nag offer ng good deal compared sa Yuchengco owned.


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[StockEngine]

Bought mine with Ayala (Honda Pasig) sila nag offer ng good deal compared sa Yuchengco owned.


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ah so its true.

[Sleepcare]

im not sure if alabang is an ayala or yuchenco..


for servicing yuchenco wins. because of this. id stick with the yuchenco group. honest ang service dept nila.

OT: Parang ngayon lang nag-sink in saakin na ang mahal pala ng maintenance cost ng CRV diesel

[StockEngine]

OT: Parang ngayon lang nag-sink in saakin na ang mahal pala ng maintenance cost ng CRV diesel

mas mura sa fort montero and everest bro! wala pa sakit sa likod hahhaha. di mataas. taas din pala wading depth nyan. tuhod pwede.

[marky2115]

Year 1 x2 cost ng gasoline ang 2WD diesel. Dafak?!? Macheck nga yan. Haha

Edit. Checked Honda Cars Phils. website. Replace pala fuel filter ng diesel CR-V sa 1st year. Ganun ba talaga kadumi diesel natin? I don't remember our Everest's fuel filter getting replaced sa 1st year.

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[Sleepcare]

mas mura sa fort montero and everest bro! wala pa sakit sa likod hahhaha. di mataas. taas din pala wading depth nyan. tuhod pwede.

Oo nga eh. Yan nalang consuelo ng mataas maintenance cost. Hahaha

Nasanay na kasi ako ng 40k pms, nasa 20k or less lang kapag toyota

Year 1 x2 cost ng gasoline ang 2WD diesel. Dafak?!? Macheck nga yan. Haha

Edit. Checked Honda Cars Phils. website. Replace pala fuel filter ng diesel CR-V sa 1st year. Ganun ba talaga kadumi diesel natin? I don't remember our Everest's fuel filter getting replaced sa 1st year.

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Ubod ng mahal fuel filter ng CRV diesel kasi isang set mo bibilhin. Meron dito sa board, yung filter lang mismo pinalitan niya then inorder sa thailand yung part. Around feb/march siya nagpost regarding doon.

Sa ibang brand kasi on the 2nd year pinapalitan yung fuel filter

[Fil Trans]

Can I buy the car from Honda Alabang and have my PMS in the Honda SPA?

What about the warranty? Can I get the car from Honda Alabang, buy extra 2 years warranty from Honda Alabang but claim any repair issue at the Honda SPA?

Thank you po